2013 Ford FUSION HYBRID: complaints, problems and recalls

APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA…

Owner-reported narrative. 409 miles reported. Look up ODI 10494673 at NHTSA ↗

AFTER SEVERAL WEEKS OF OWNERSHIP IT WAS ALL TOO APPARENT THAT THE LOW BEAM HEADLIGHTS, EVEN AFTER THE SAFETY HEADLIGHT RECALL (12C27/NHTSA 12V-553), OFFER INADEQUATE, SUB STANDARD, HAZARDOUS INFERIOR ILLUMINATION BOTH FORWARD AND TO BOTH SIDES! COMPARED TO OUR TOYOTA HIGHLANDER 2008 AND VOLVO S70 WAGON 2003 THE 2013 FUSION HYBRID LOW BEAM ILLUMINATION IS SHORT DISTANCED AND DIM, <50% OF EXPERIENCED IN THOSE VEHICLES! THAT PUTS THE DRIVER AT SERIOUS RISK! I CALLED FORD MOTOR'S 800 LINE A FEW WEEKS AGO. THEY COURTEOUSLY PUT ME THROUGH TO THE H…

Owner-reported narrative. 100 miles reported. Look up ODI 10510155 at NHTSA ↗

WHILE TRAVELING NORTH ON CA-2 NEAR SAN FERNANDO ROAD, THE STEERING STARTED TO FEEL WOBBLY. ABOUT 2 SECONDS LATER, THE COMPUTER SCREEN IN THE INSTRUMENT CLUSTER DISPLAYED AN ALERT SAYING TO SERVICE THE STEERING SOON; ABOUT 2 SECONDS AFTER THAT, IT SAID "STEERING LOSS - STOP SAFELY" ALONG WITH AN AUDIBLE WARNING SOUND. THE CURVATURE OF THE ROAD WAS SUCH THAT GOING STRAIGHT AHEAD PUT THE CAR ON THE ROAD SHOULDER WITH ENOUGH TIME TO STOP, SO I CANNOT SAY WHETHER THE STEERING WOULD HAVE WORKED IF I HAD APPLIED EXTREMELY HIGH FORCE TO THE STEERING W…

Owner-reported narrative. 500 miles reported. Look up ODI 10514854 at NHTSA ↗

TRAVELING SOUTH AT ABOUT 8:30PM ON A DARK RAINY NIGHT MY WIFE COULD NOT SEE THE ROAD ADEQUATELY AND STRUCK A LANE DIVIDER BLOWING OUT BOTH FRONT AND REAR LEFT SIDE TIRES, DAMAGING THE FRONT RIM. LUCKILY SHE WAS NOT INJURED AS THERE WAS LIGHT TRAFFIC ON THE HIGHWAY. AAA HAD TO HAUL THE VEHICLE HOME ON A FLATBED TOW TRUCK. DAMAGE INCLUDING TWO TIRES AND A WHEEL EXCEEDED $1000. THE LOW BEAM LIGHTS ON THIS CAR ARE INADEQUATE AND NEED TO BE IMPROVED. I DON'T SEE HOW THE LIGHTS PASSED NTSB ILLUMINATION STANDARDS. THE LIGHTS ON MY 1928 MODEL A WERE B…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10515072 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE HEADLIGHTS FROM OTHER DRIVERS WOULD APPEAR THROUGH THE REAR-VIEW WINDSHIELD, THE LIGHTS WOULD APPEAR DISTORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5. *TR

Owner-reported narrative. 5 miles reported. Look up ODI 10519552 at NHTSA ↗

"CHECK FUEL FILL PORT" LIGHT KEEPS COMING ON. I HIT "OK" AND THEN IT GOES OFF. HOWEVER, THIS TIME THE CHECK ENGINE LIGHT CAME ON WITH IT, SO I TOOK IT IN TO THE DEALER. THEY SIMPLY RESET THE CODE, AND TOLD ME THAT GAS PUMP NOZZLES "ARE SOMETIMES DIRTY" AND CAN TRIP THE SENSOR. ONE WEEK LATER, THE LIGHT IS ON AGAIN AND I WILL TAKE IT INTO THE SHOP THIS WEEK. WORRY THERE COULD BE A GAS LEAK, AS AFTER I FILL THE TANK COMPLETELY, THE GAUGE SINKS TO 3/4 OF A TANK IN ABOUT 5 MILES. *TR

Owner-reported narrative. 3,500 miles reported. Look up ODI 10520873 at NHTSA ↗

AFTER LEAVING WORK AND DRIVING FOR APPROXIMATELY 5 MINUTES, THE CAR EXPERIENCED THE FAILURE. IT WAS SUNNY OUTSIDE AND WARM. THE CLIMATE CONTROL SYSTEM WAS NOT IN USE. WHILE DRIVING IN EV MODE, THE CAR DROPPED ITS SPEED FROM 25 MPG TO 2MPH. I WAS IN TRAFFIC AND HAD TO DRIVE 2 BLOCKS UNTIL I COULD PULL OVER. THE CAR DISPLAY FLASHED ELECTRICAL SYSTEM FAILURE. THE CAR DISPLAY AND ALL INTERIOR LIGHTED WENT DARK. THE CAR DID NOT SWITCH TO THE GAS ENGINE AND THE GAS ENGINE DID NOT TURN ON. THE CAR WAS TOWED TO THE DEALER. THE DEALER FOUND 5…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10545197 at NHTSA ↗

2013 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO DASHBOARD LIGHT ISSUES THAT CAUSES VEHICLE NOT TO START. *SMD THE CONSUMER STATED THE VEHICLE WAS TOWED TO THE DEALER TWICE, FOR THE PROBLEM. THE DEALER STATED THERE WERE NO OTHER COMPLAINTS, REGARDING THE ISSUE.

Owner-reported narrative. Look up ODI 10550240 at NHTSA ↗

Reported: 2018-09-10 (September 10, 2018)

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.