2013 Ford FUSION HYBRID problems and owner complaints

WHILE TRAVELING NORTH ON CA-2 NEAR SAN FERNANDO ROAD, THE STEERING STARTED TO FEEL WOBBLY. ABOUT 2 SECONDS LATER, THE COMPUTER SCREEN IN THE INSTRUMENT CLUSTER DISPLAYED AN ALERT SAYING TO SERVICE THE STEERING SOON; ABOUT 2 SECONDS AFTER THAT, IT SAID "STEERING LOSS - STOP SAFELY" ALONG WITH AN AUDIBLE WARNING SOUND. THE CURVATURE OF THE ROAD WAS SUCH THAT GOING STRAIGHT AHEAD PUT THE CAR ON THE ROAD SHOULDER WITH ENOUGH TIME TO STOP, SO I CANNOT SAY WHETHER THE STEERING WOULD HAVE WORKED IF I HAD APPLIED EXTREMELY HIGH FORCE TO THE STEERING W…

Owner-reported narrative. 500 miles reported. Look up ODI 10514854 at NHTSA ↗

I WAS TRAVELING 55 MILES PER HOUR IN THE HYBRID MODE, WHEN I NEEDED TO SLOW DOWN VERY SUDDENLY FOR MUCH SLOWER TRAFFIC. APPLYING MY BRAKES FIRMLY, THEY LOCKED UP, CAUSING MY CAR TO SWERVE BETWEEN THREE LANES WHILE THE BACKEND FISH TAILED BACK AND FORTH. I COULD HEAR THE TIRES SKIDDING ON THE PAVEMENT AND MY STEERING WAS VERY DIFFICULT TO CONTROL. *TR

Owner-reported narrative. 10,500 miles reported. Look up ODI 10564637 at NHTSA ↗

I HAD DRIVEN ABOUT TWO BLOCKS FROM A PARKING LOT AND WAS STOPPED AT A RED LIGHT. AFTER THE LIGHT CHANGED, I STARTED ACROSS THE INTERSECTION AND ALL ELECTRICAL SYSTEMS (INCLUDING MOTOR DRIVE) SHUTDOWN HALFWAY ACROSS. MY IPOD 4S WAS CONNECTED TO THE MYFORD TOUCH SYSTEM VIA USB CABLE, AND IT SHOWED THE APPLE LOGO, SUGGESTING THAT IT HAD BEEN ISSUED A REBOOT COMMAND. HAD TO PUT THE TRANSMISSION IN PARK AND RESTART THE ENGINE IN THE MIDDLE OF THE INTERSECTION TO CONTINUE. *TR

Owner-reported narrative. 7,575 miles reported. Look up ODI 10550450 at NHTSA ↗

WHILE DRIVING VEHICLE ON HIGHWAY, AND ODOMETER WAS AT 3400 MILES ;VEHICLE HAD NO POWER WHILE CLIMBING. DURING THE CLIMB, VEHICLE COULD NOT MAINTAIN 35 MPH. AFTER GETTING TO TOP OF HILL, VEHICLE DROVE FINE AT HIGHWAY SPEED. EVERY CLIMB AFTER THAT POINT, VEHICLE WOULD DECELERATE, AND ENGINE RPM'S WOULD REV TO MAXIMUM. TOOK VEHICLE TO 3 DEALERSHIPS, AND NEVER TEST DROVE OR DIAGNOSED. THE RESPONSE FROM EACH DEALERSHIP WAS THIS WAS NORMAL FOR A HYBRID. AT 18000 MILES HEARD A LOUD WHINING NOISE. TOOK VEHICLE TO A 4TH DEALERSHIP WHERE THEY DISCOVERED …

Owner-reported narrative. 3,500 miles reported. Look up ODI 10593729 at NHTSA ↗

CAR SURGES WHILE TURNING AS IF IT HIT A PATCH OF ICE, REGARDLESS OF SPEED, BUT ONLY WHEN REGENERATIVE BRAKES ARE APPLIED. HAPPENS IN BOTH DIRECTIONS AND IS CONSISTENTLY REPRODUCED, MORE NOTICEABLE WITH HIGHER SPEEDS. REGENERATIVE BRAKING IS ALSO INCONSISTENT, AT TIMES IT WILL NOT PROPERLY SLOW THE CAR DOWN. AS MORE PRESSURE IS APPLIED, THE CAR IS NOT SLOWING AS EXPECTED, AND HAS GONE INTO INTERSECTIONS AS THE TRANSITION FROM REGEN BRAKING TO HYDRAULICS DOES NOT OCCUR QUICK ENOUGH, AND FEELS LIKE BRAKES ARE FADING. DEALER AND FORD HAS LOOKED…

Owner-reported narrative. 39,000 miles reported. Look up ODI 10714458 at NHTSA ↗

WHILE DRIVING IN MODERATE AFTERNOON TRAFFIC, WITHOUT WARNING THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. A WARNING CHIME SOUNDED AND A "STOP SAFELY NOW" MESSAGE APPEARED ON THE RIGHT SIDE OF THE INSTRUMENT CLUSTER; THE VEHICLE EFFECTIVELY STALLED. AFTER PULLING ONTO THE SHOULDER, THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. THE TRIP CONTINUED WITHOUT INCIDENT. SINCE THEN THE VEHICLE HAS RANDOMLY STALLED, WITHOUT WARNING SIX ADDITIONAL TIMES IN VARIOUS LOCATIONS AT VARIOUS SPEEDS. THE VEHICLE DID NOT RESTART AFTER THE LAST STALL AND H…

Owner-reported narrative. 4,600 miles reported. Look up ODI 10552491 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY BOLT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 11,005. UPDATED 07/1/2014 *JS

Owner-reported narrative. 11,000 miles reported. Look up ODI 10586249 at NHTSA ↗

AFTER LEAVING WORK AND DRIVING FOR APPROXIMATELY 5 MINUTES, THE CAR EXPERIENCED THE FAILURE. IT WAS SUNNY OUTSIDE AND WARM. THE CLIMATE CONTROL SYSTEM WAS NOT IN USE. WHILE DRIVING IN EV MODE, THE CAR DROPPED ITS SPEED FROM 25 MPG TO 2MPH. I WAS IN TRAFFIC AND HAD TO DRIVE 2 BLOCKS UNTIL I COULD PULL OVER. THE CAR DISPLAY FLASHED ELECTRICAL SYSTEM FAILURE. THE CAR DISPLAY AND ALL INTERIOR LIGHTED WENT DARK. THE CAR DID NOT SWITCH TO THE GAS ENGINE AND THE GAS ENGINE DID NOT TURN ON. THE CAR WAS TOWED TO THE DEALER. THE DEALER FOUND 5…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10545197 at NHTSA ↗

WHILE DRIVING IN THE PASSING LANE ON THE HIGHWAY ON MY WAY HOME FROM WORK I BEGAN TO SMELL SMOKE. I INITIALLY THOUGHT IT WAS SOMEONE ELSE'S BRAKES UNTIL I BEGAN TO SEE SMOKE COMING THROUGH THE INTERIOR PANELS OF MY VEHICLES. LUCKILY, THE VEHICLES NEAR ME NOTICED THE SMOKE AND SLOWED DOWN SO THAT I COULD GET OFF THE ROAD. ONCE PULLED OVER I WENT TO THE FRONT OF THE CAR AND FELT THE HOOD BUT IT DID NOT FEEL HOT BUT WHEN I LOOKED UP I NOTICED THE SMOKE WAS COMING FORM THE TRUNK. I WENT TO THE BACK OF THE CAR, OPENED THE TRUNK AND NOTICED FLAMES CO…

Owner-reported narrative. 61,000 miles reported. Look up ODI 11138994 at NHTSA ↗