2017 Ford FUSION ENERGI: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
0 distinct recall campaigns
17,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 16 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 17 complaints (41.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 35.3% |
| Transmission and shifting | 4 | 23.5% |
| Braking behavior | 3 | 17.6% |
| Steering behavior | 2 | 11.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Power Train | 4 |
| Unknown Or Other | 3 |
| Engine | 2 |
| Steering | 2 |
| Electrical System:12v/24v/48v Battery | 1 |
| Electronic Stability Control (Esc) | 1 |
| Fuel/Propulsion System | 1 |
Electrical System: 7; Power Train: 4; Unknown Or Other: 3; Engine: 2; Steering: 2; Electrical System:12v/24v/48v Battery: 1; Electronic Stability Control (Esc): 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 9; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (9). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 3 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2017: 4; 2018: 5; 2019: 3; 2024: 2; 2025: 2; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11010470 · 2017-07-25 (July 25, 2017)
WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE.
Owner-reported narrative. 3,089 miles reported. Look up ODI 11010470 at NHTSA ↗
Owner report 11015909 · 2017-08-17 (August 17, 2017)
THE VEHICLE WAS PURCHASED ABOUT 4 MONTHS AGO WITH 3,000 MILES. HAVE ALREADY FILED A COMPLAINT WITH NHTSA REGARDING A PROBLEM WITH WIRING HARNESS WHICH CAUSED VEHICLE TO LOSE POWER IN TRAFFIC AS WELL AS CHANGE GEARS. FORD LOOKED AT THE PROBLEM AND SAID COMPUTER DIDN'T RECORD. UPON RECEIVING CAR BACK (5TH TIME FOR SAME ELECTRICAL PROBLEM) THE CAR BEGAN EXHIBITING THE SAME PROBLEM. ON 8/5/17, WHILE IN GARAGE THE ALARM UNEXPECTEDLY STARTING GOING ON AND OFF, DOORS LOCKING AND UNLOCKING. SEE BELOW FOR DETAILS. AS OF 8/17/17 FORD HAS NOT BEEN …
Owner-reported narrative. 3,000 miles reported. Look up ODI 11015909 at NHTSA ↗
Owner report 11020878 · 2017-08-31 (August 31, 2017)
WHILE DRIVING MY CAR ON THE FREEWAY THE COMPUTER SCREEN SHUTS OFF AND TURNS BACK ON, THIS HAS HAPPENED SEVERAL TIMES, TOOK THE DEALERSHIP AND THE NOW SERVICE MANAGER SAID MAYBE IT NEEDS A UPDATE, WHICH ACCORDING TO FORD IT DOES NOT. WHILE PARKED TURNED OFF, YOU CAN HEAR ELECTRICAL COMPONETS MAKING NOISES. I ONLY HAVE A VIDEO OF IT HAPPENING WHILE DRIVING THAT I CANT UPLOAD. ALSO, THE COMPUTER TRIED TO EJECT A CD BUT I HAVE NEVER USED THE CD PLAYER. ALSO THERE IS THE TRANSMISSION WHAT WHEN PUTTING IN DRIVE OR REVERSE KICKS REALLY HARD. THERE WAS…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11020878 at NHTSA ↗
Owner report 11023392 · 2017-09-14 (September 14, 2017)
THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHA…
Owner-reported narrative. 9,900 miles reported. Look up ODI 11023392 at NHTSA ↗
Owner report 11082697 · 2018-04-03 (April 3, 2018)
SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO THE OPENING, IT NEVER GIVES ME THE FULL 22 MILES USING ONLY ELECTRICITY. I USUALLY ONLY GET ABOUT 10 OR 12. WHY DOES THAT HAPPEN?
Owner-reported narrative. 1,900 miles reported. Look up ODI 11082697 at NHTSA ↗
Owner report 11102176 · 2018-06-15 (June 15, 2018)
I BOUGHT THE CAR ABOUT 2 WEEKS AGO AND THE 12V BATTERY WAS LOW AND WHEN YOU TURN THE CAR OFF IT PUT THE CAR IN SLEEP MODE DISABLING THE REMOTE FUNCTION (REMOTE LOCK/UNLOCK STARTING AND CHARGE STATE) ON THE APP. I JUST ASSUMED IT WAS FROM SITTING ON THE DEALER LOT FOR A FEW MONTHS AND BRUSHED IT OFF BUT TWO WEEKS LATER AFTER CHARGING THE CAR TWICE A DAY IT STILL HAPPENS IF I JUST RUN ON ELECTRIC FOR MY COMMUTE. IT APPEARS THE CAR HAS A POWER DRAIN SOMEWHERE I HAVE MADE AN APPOINTMENT AT THE DEALER TO SEE IF THIS CAN BE RESOLVED AND HOW MUCH IT W…
Owner-reported narrative. 41,000 miles reported. Look up ODI 11102176 at NHTSA ↗
Owner report 11102690 · 2018-06-19 (June 19, 2018)
THE WINDOW DOESN'T STAY CLOSED. IT AUTOMATICALLY OPENS AGAIN.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11102690 at NHTSA ↗
Owner report 11102692 · 2018-06-19 (June 19, 2018)
BATTERY CAPACITY ISSUE. EV BATTERY NOT CHARGING TO CAPACITY. BATTERY DRAINS ON EV LATER MODE.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11102692 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.