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U.S. public vehicle records

2013 Ford FUSION ENERGI: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

39 owner complaints analyzed

0 distinct recall campaigns

48,268 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 34 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 10 of 39 complaints (25.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior923.1%
Braking behavior615.4%
Electrical and battery issues615.4%
Transmission and shifting512.8%
Engine operation12.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
10
Electrical System
9
Fuel/Propulsion System
6
Unknown Or Other
6
Power Train
5
Service Brakes
5
Engine
3
Structure:Body
3
Component breakdown data
CategoryCount
Steering10
Electrical System9
Fuel/Propulsion System6
Unknown Or Other6
Power Train5
Service Brakes5
Engine3
Structure:Body3

Steering: 10; Electrical System: 9; Fuel/Propulsion System: 6; Unknown Or Other: 6; Power Train: 5; Service Brakes: 5; Engine: 3; Structure:Body: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
9
50,000 to 74,999
10
75,000 to 99,999
4
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9999
50,000 to 74,99910
75,000 to 99,9994
100,000 to 149,9992
150,000 and above1

Under 25,000: 8; 25,000 to 49,999: 9; 50,000 to 74,999: 10; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (10). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
7
2015
4
2016
3
2017
8
2018
8
2019
7
2023
1
2024
1
Complaints over time data
CategoryCount
20147
20154
20163
20178
20188
20197
20231
20241

2014: 7; 2015: 4; 2016: 3; 2017: 8; 2018: 8; 2019: 7; 2023: 1; 2024: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10561354 · 2014-01-24 (January 24, 2014)

I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR

Owner-reported narrative. 3,334 miles reported. Look up ODI 10561354 at NHTSA ↗

Owner report 10583842 · 2014-04-20 (April 20, 2014)

WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND…

Owner-reported narrative. 8,800 miles reported. Look up ODI 10583842 at NHTSA ↗

Owner report 10594632 · 2014-05-28 (May 28, 2014)

ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR

Owner-reported narrative. 600 miles reported. Look up ODI 10594632 at NHTSA ↗

Owner report 10608968 · 2014-07-08 (July 8, 2014)

WHEN YOU GO TO THE CAR IT IS TOTAL DEAD, NOTHING WORKS, CAN NOT LOCK DOORS. WAIT 30 MINUTES TO 2 HOURS AND THEN WHEN YOU GE IN EVERTHING WORKS. AT DEALER FOR THE 4TH TIME NEVER GIVES AN ERROR. TWO TIMES DROVE IT IN AFTER IT WOULD NOT START THEY HOOKED IT UP BUT NO CODE. TWO TIMES HAD IT TOWED IN. THE LAST TIME CAR GOT TO DEALER STILL DEAD. WHEN THEY STARTED TO WORK ON IT, IT WAS OK. AGAIN NO ERROR CODE. FORD DEALER HAS THE CAR (11 DAYS SO FAR) WORKING WITH FORD CAN NOT FIND THE PROBLEM. WHEN THIS HAPPENS THE CAR UNLOCKS IT SELF BEFORE IT GOE…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10608968 at NHTSA ↗

Owner report 10617677 · 2014-07-30 (July 30, 2014)

"STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR…

Owner-reported narrative. 10,800 miles reported. Look up ODI 10617677 at NHTSA ↗

Owner report 10641736 · 2014-10-06 (October 6, 2014)

THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10641736 at NHTSA ↗

Owner report 10644669 · 2014-10-14 (October 14, 2014)

WHILE DRIVING IN A PARKING LOT THE REAR PASSENGER SIDE DOOR UN-LATCHED AND OPENED. EFFORT TO CLOSE THE DOOR WAS NOT SUCCESSFUL. WE SECURED THE DOOR CLOSE WITH A RATCH-TIE DOWN AND TOOK THE CAR IN FOR SERVICE. THE DEALER INDICATED THE DOOR LATCH SYSTEM NEEDED TO BE REPLACE FOR $400. *TR

Owner-reported narrative. 39,000 miles reported. Look up ODI 10644669 at NHTSA ↗

Owner report 10693368 · 2015-03-10 (March 10, 2015)

THE 2013 FORD FUSION LOST POWER AND SHUT-OFF WHILE SITTING IN THE DRIVEWAY. THE CAR WAS STARTED AGAIN AND BY THE TIME I MADE IT TO THE END OF DRIVEWAY AT THE SPEED OF 5 MPH, THE CAR SHUT-OFF BEFORE I COULD MAKE IT ONTO THE STREET. THERE WERE NO WARNING LIGHTS OR INDICATORS ON THE DASH WHEN THE CAR LOST POWER. *TR

Owner-reported narrative. 55,000 miles reported. Look up ODI 10693368 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.