2013 Ford FUSION ENERGI problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
39 owner complaints analyzed
0 distinct recall campaigns
48,268 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 34 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 10 of 39 complaints (25.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 9 | 23.1% |
| Braking behavior | 6 | 15.4% |
| Electrical and battery issues | 6 | 15.4% |
| Transmission and shifting | 5 | 12.8% |
| Engine operation | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 10 |
| Electrical System | 9 |
| Fuel/Propulsion System | 6 |
| Unknown Or Other | 6 |
| Power Train | 5 |
| Service Brakes | 5 |
| Engine | 3 |
| Structure:Body | 3 |
Steering: 10; Electrical System: 9; Fuel/Propulsion System: 6; Unknown Or Other: 6; Power Train: 5; Service Brakes: 5; Engine: 3; Structure:Body: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 9 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 8; 25,000 to 49,999: 9; 50,000 to 74,999: 10; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (10). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 7 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 8 |
| 2019 | 7 |
| 2023 | 1 |
| 2024 | 1 |
2014: 7; 2015: 4; 2016: 3; 2017: 8; 2018: 8; 2019: 7; 2023: 1; 2024: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10641736 · 2014-10-06 (October 6, 2014)
THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C…
Owner-reported narrative. 11,000 miles reported. Look up ODI 10641736 at NHTSA ↗
Owner report 10701838 · 2015-03-26 (March 26, 2015)
I HAD JUST PICKED UP MY DAUGHTER AFTER WORK AND WE STARTED HEADING ON DOWN THE ROAD. THEN AS I WAS TURNING AROUND THIS CURVE A LOUD NOISE HAPPENED AND LOST ALL THE POWER STEERING IN MY CAR. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL THE YEARS OF DRIVING. VERY DANGEROUS AND NOW THE FORD DEALERSHIP SAID THAT THIS IS NOT A RECALL FOR MY VEHICLE. I KNOW THERE IS RECALL FOR THIS EXACT ISSUE SO I WANT TO PROTECT ANYONE ELSE WHO HAS MY VEHICLE. *TR
Owner-reported narrative. 57,486 miles reported. Look up ODI 10701838 at NHTSA ↗
Owner report 10583842 · 2014-04-20 (April 20, 2014)
WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND…
Owner-reported narrative. 8,800 miles reported. Look up ODI 10583842 at NHTSA ↗
Owner report 10758745 · 2015-08-24 (August 24, 2015)
THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND …
Owner-reported narrative. 13,800 miles reported. Look up ODI 10758745 at NHTSA ↗
Owner report 10898427 · 2016-08-25 (August 25, 2016)
INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG…
Owner-reported narrative. 62,000 miles reported. Look up ODI 10898427 at NHTSA ↗
Owner report 10731153 · 2015-06-30 (June 30, 2015)
WE JUST BOUGHT THIS CAR 3 MONTHS AGO. 4 TIMES WITHIN THE LAST MONTH THE CAR SHIFTED INTO NEUTRAL WHILE EITHER ON THE HIGHWAY OR GOING UP HILLS. ONCE IT SHIFTS INTO NEUTRAL THE ONLY THING WE CAN DO IS COAST TO A SAFE STOP, SHUT THE CAR OFF, AND WAIT A WHILE TO RESTART IT. THIS IS A VERY DANGEROUS SITUATION WHEN YOU ARE GOING 70 + MPH ON THE HIGHWAY. THE TRANSMISSION PROBLEMS THAT FORD VEHICLES ARE HAVING ALSO INCLUDES THE FUSION NOT JUST THE FOCUS AND FIESTA.
Owner-reported narrative. 53,000 miles reported. Look up ODI 10731153 at NHTSA ↗
Owner report 11078941 · 2018-03-13 (March 13, 2018)
TAKATA RECALL I BOUGHT A USED CAR FROM IN HOUSE AUTO FINANCE IN HAWTHORNE,CA. DATE OF PURCHASE 12/30/17. I COMPLAIN AND ASKED DEALER STEVE TO FIX THE NOTICED JERKING AS I PULL OFF TO DRIVE OR COME TO A STOP. THEY SPEAKING ON THE MECHANIC THAT WORKS ON GROUNDS MANUEL, SAID IT ONLY GOT AN OIL CHANGE BECAUSE THATS WHAT WAS NEEDED ON THE CAR. THIS WAS IN JANUARYJANUARY. THEN I COMPLAINED AGAIN ABOUT THE SAME PROBLEM AND THE TWO MEN TOLD ME TO BRING IT BACK BUT THE MECHANIC WASNT THERE BUT SET A TIME AND DATE TO COME HE WASN'T THERE. THE THINGS NOT…
Owner-reported narrative. Look up ODI 11078941 at NHTSA ↗
Owner report 11160997 · 2018-12-12 (December 12, 2018)
TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA…
Owner-reported narrative. 124,000 miles reported. Look up ODI 11160997 at NHTSA ↗