2004 Ford FREESTYLE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
108,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 6 of 12 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 41.7% |
| Engine operation | 2 | 16.7% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 6 |
| Engine | 3 |
| Electrical System | 1 |
| Steering | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
| Wheels | 1 |
Power Train: 6; Engine: 3; Electrical System: 1; Steering: 1; Structure:Body: 1; Unknown Or Other: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 6 |
| 150,000 and above | 2 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 6; 150,000 and above: 2
100,000 to 149,999 miles has the most reports with usable mileage (6). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 2 |
| 2017 | 2 |
2012: 1; 2013: 5; 2014: 2; 2015: 2; 2017: 2
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 5 complaint narratives. Engine operation appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10460812 · 2012-06-06 (June 6, 2012)
TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE DONE ON THE VEHICLE, SHE WAS ADVISED THAT THE REAR WHEEL WELLS HAD BECOME CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 88,000. UPDATED 7/12/12 *CN
Owner-reported narrative. 88,000 miles reported. Look up ODI 10460812 at NHTSA ↗
Owner report 10492892 · 2013-01-14 (January 14, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AFTER THE REPAIRS, THE VEHICLE SLIPPED OUT OF GEAR AND MADE A BANGING SOUND AS IT SHIFTED INTO SECOND GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THERE WERE NO ISSUES WITH THE VEHICLE BEFORE HAVING THE RECALL REMEDIED. THE FAILURE MILEAGE WAS 67,000.
Owner-reported narrative. 67,000 miles reported. Look up ODI 10492892 at NHTSA ↗
Owner report 10501415 · 2013-03-05 (March 5, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED OIL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR MAIN TRANSMISSION OIL SEAL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Owner-reported narrative. 126,000 miles reported. Look up ODI 10501415 at NHTSA ↗
Owner report 10536554 · 2013-08-21 (August 21, 2013)
SLIDING SIDE DOORS AND REAR WHEEL WELLS HAVE A SIGNIFICANT AMOUNT OF RUST. I AM WORRIED ABOUT THE STRUCTURAL INTEGRITY IN A SIDE-ON CRASH. THIS IS TRUE FOR THE WINDSTAR TOO. *TR
Owner-reported narrative. Look up ODI 10536554 at NHTSA ↗
Owner report 10542747 · 2013-09-09 (September 9, 2013)
I RECEIVED A RECALL NOTICE FOR THE TORQUE CONVERTER ON MY VEHICLE. I TOOK IT TO THE DEALER FOR REPLACEMENT OF THE TORQUE CONVERTER ON AUGUST, 22, 2012. I NEVER HAD A PROBLEM WITH THE VEHICLE BEFORE BUT WHEN I BROUGHT IT HOME I BEGAN TO NOTICE A BUMP WHEN I PUT IT IN DRIVE. I THOUGHT THIS MIGHT SMOOTH OUT OVER TIME. THREE MONTHS LATER I NOTICED A SHUDDER AT FIFTY FIVE MILES PER HOUR AND THE TACHOMETER WOULD RISE ABOUT TWO HUNDRED RPMS. I TOOK THE VEHICLE TO MY MECHANIC, WHO WAS A FORD MECHANIC FOR ABOUT TWENTY YEARS BEFORE HE OPENED HIS OWN SHOP…
Owner-reported narrative. 110,824 miles reported. Look up ODI 10542747 at NHTSA ↗
Owner report 10551097 · 2013-11-06 (November 6, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THE VEHICLE WAS INCLUDED AND REPAIRED PER A MANUFACTURERS RECALL FOR THE TORQUE CONVERTER. AFTER THE VEHICLE WAS REPAIRED IT BEGAN TO HESITATE UPON ACCELERATION. THE CONTACT ALSO HEARD A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THE TRANSMISSION HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Owner-reported narrative. 102,000 miles reported. Look up ODI 10551097 at NHTSA ↗
Owner report 10559693 · 2014-01-13 (January 13, 2014)
TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Owner-reported narrative. 108,000 miles reported. Look up ODI 10559693 at NHTSA ↗
Owner report 10577134 · 2014-04-03 (April 3, 2014)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE SUDDENLY JERKED FORWARD AND STALLED. AFTER RESTARTING THE VEHICLE THE ENGINE THE CHECK TRANSAXLE SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. AFTER DRIVING THE VEHICLE HOME THE CONTACT LATER DISCOVERED THAT THE VEHICLE WOULD NOT OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE PCM (POWER TRAIN CONTROL MODULE ). THE PCM WAS REPAIRED AND THE DEFECT WAS RE…
Owner-reported narrative. 101,674 miles reported. Look up ODI 10577134 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.