Ford FREESTYLE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3,665 owner complaints analyzed
2 distinct recall campaigns
74,000 mi median reported failure mileage
Scope: 2002 to 2007 model years. Data snapshot: . 3,305 complaints include usable failure mileage.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 1,615 of 3,665 complaints (44.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1,470 | 40.1% |
| Transmission and shifting | 792 | 21.6% |
| Engine operation | 601 | 16.4% |
| Steering behavior | 112 | 3.1% |
| Electrical and battery issues | 99 | 2.7% |
| Fuel system concerns | 21 | 0.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 1615 |
| Power Train | 947 |
| Power Train:Automatic Transmission | 336 |
| Engine | 330 |
| Electrical System | 238 |
| Fuel System, Gasoline | 217 |
| Engine And Engine Cooling | 216 |
| Unknown Or Other | 190 |
Vehicle Speed Control: 1,615; Power Train: 947; Power Train:Automatic Transmission: 336; Engine: 330; Electrical System: 238; Fuel System, Gasoline: 217; Engine And Engine Cooling: 216; Unknown Or Other: 190
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 209 |
| 25,000 to 49,999 | 447 |
| 50,000 to 74,999 | 1010 |
| 75,000 to 99,999 | 800 |
| 100,000 to 149,999 | 675 |
| 150,000 and above | 164 |
Under 25,000: 209; 25,000 to 49,999: 447; 50,000 to 74,999: 1,010; 75,000 to 99,999: 800; 100,000 to 149,999: 675; 150,000 and above: 164
50,000 to 74,999 miles has the most reports with usable mileage (1,010). 360 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 31 |
| 2006 | 44 |
| 2007 | 87 |
| 2008 | 75 |
| 2009 | 127 |
| 2010 | 572 |
| 2011 | 1262 |
| 2012 | 646 |
| 2013 | 223 |
| 2014 | 182 |
| 2015 | 124 |
| 2016 | 91 |
| 2017 | 51 |
| 2018 | 41 |
| 2019 | 53 |
| 2020 | 25 |
| 2021 | 9 |
| 2022 | 7 |
| 2023 | 5 |
| 2024 | 3 |
| 2025 | 5 |
| 2026 | 2 |
2005: 31; 2006: 44; 2007: 87; 2008: 75; 2009: 127; 2010: 572; 2011: 1,262; 2012: 646; 2013: 223; 2014: 182; 2015: 124; 2016: 91; 2017: 51; 2018: 41; 2019: 53; 2020: 25; 2021: 9; 2022: 7; 2023: 5; 2024: 3; 2025: 5; 2026: 2
Pattern summary
Vehicle Speed Control leads the component reports. Braking behavior appears in 1,470 complaint narratives. Transmission and shifting appears in 792 complaint narratives. Engine operation appears in 601 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10120860 · 2005-06-07 (June 7, 2005)
THE CONSUMER'S FRONT BRAKES RUMBLED BADLY WHEN THEY WERE APPLIED, THE VEHICLE WOULD SHAKE AND THE VIBRATION COULD BE FELT IN THE FLOOR OF THE CAR. IT MOSTLY SHAKES WHEN COMING DOWN FROM HIGH SPEEDS. IT WAS A HIDDEN DEFECT THE DEALER IS FIXING BUT NOT SENDING OUT NOTICES TO EVERYONE. *JB *SB
Owner-reported narrative. 3,000 miles reported. Look up ODI 10120860 at NHTSA ↗
Owner report 10128809 · 2005-07-14 (July 14, 2005)
OWNER HAS HAD NUMEROUS SERIOUS REPAIR ISSUES SINCE VEHICLE PURCHASED. THIS IS COMPLAINT 2 OF 4. CAR IS 3 MONTHS OLD. OWNER MUST PUSH BRAKE ALMOST TO THE FLOOR TO GET VEHICLE TO STOP. BRAKES MAKE GRINDING NOISES AND STEERING WHEEL VIBRATES WHEN DECELERATING FROM 40 MPH OR LESS.
Owner-reported narrative. 3,250 miles reported. Look up ODI 10128809 at NHTSA ↗
Owner report 10492892 · 2013-01-14 (January 14, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AFTER THE REPAIRS, THE VEHICLE SLIPPED OUT OF GEAR AND MADE A BANGING SOUND AS IT SHIFTED INTO SECOND GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THERE WERE NO ISSUES WITH THE VEHICLE BEFORE HAVING THE RECALL REMEDIED. THE FAILURE MILEAGE WAS 67,000.
Owner-reported narrative. 67,000 miles reported. Look up ODI 10492892 at NHTSA ↗
Owner report 10501415 · 2013-03-05 (March 5, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED OIL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR MAIN TRANSMISSION OIL SEAL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Owner-reported narrative. 126,000 miles reported. Look up ODI 10501415 at NHTSA ↗
Owner report 10577134 · 2014-04-03 (April 3, 2014)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE SUDDENLY JERKED FORWARD AND STALLED. AFTER RESTARTING THE VEHICLE THE ENGINE THE CHECK TRANSAXLE SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. AFTER DRIVING THE VEHICLE HOME THE CONTACT LATER DISCOVERED THAT THE VEHICLE WOULD NOT OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE PCM (POWER TRAIN CONTROL MODULE ). THE PCM WAS REPAIRED AND THE DEFECT WAS RE…
Owner-reported narrative. 101,674 miles reported. Look up ODI 10577134 at NHTSA ↗
Owner report 10726288 · 2015-06-19 (June 19, 2015)
TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPDATED 8/6/15*CN UPDATED 10/26/2017*CN
Owner-reported narrative. 113,000 miles reported. Look up ODI 10726288 at NHTSA ↗
Owner report 10947049 · 2017-01-23 (January 23, 2017)
WHEN TURNING THE WHEEL FEELS VERY HEAVY, AND FEELS LIKE THE STEERING WON'T EASILY TURN BACK .LIKE ITS DRAGGING. WHEN I AM TURNING ON A CURVE IT FEELS LIKE IT THE POWER STEERING IS NOT WORKING.
Owner-reported narrative. 96,000 miles reported. Look up ODI 10947049 at NHTSA ↗
Owner report 10132470 · 2005-08-11 (August 11, 2005)
AFTER PURCHASING A NEW 2005 FORD FREESTYLE I NOTICED THAT THE REAR DOORS WOULD NOT UNLOCK FROM INSIDE OR OUTSIDE AFTER THE ENGINE WAS TURNED OFF. I WAS TOLD BY FORD DEALER THAT IT IS A SAFETY ISSUE. IN ORDER TO OPEN THE REAR DOORS, YOU HAVE TO HIT THE ELECTRONIC DOOR LOCK SWITCH FROM THE DRIVER OR PULL THE LOCK ROD LOCATED AT EACH DOOR. MY CONCERN IS THAT IF AN ACCIDENT OCCURRED AND SOMETHING HAPPENED TO THE ELECTRICAL SYSTEM, THE REAR PASSENGERS WOULD BE TRAPPED AND RESCUERS ON THE OUTSIDE COULD NOT OPEN THE DOORS. MY WIFE DRIVES DAILY WITH YO…
Owner-reported narrative. Look up ODI 10132470 at NHTSA ↗
Owner report 10141089 · 2005-10-27 (October 27, 2005)
WHEN VEHICLE IS UNOCCUPIED AT NIGHT, THE HEADLAMPS BLINK ON AND OFF, THE HEADLAMPS ILLUMINATE FOR MILLISECONDS AND THEN SHUT OFF. ALL POWER IS OFF IN THE VEHICLE AND NO KEY OR PERSON IS IN THE CAR. THIS HAPPENS ABOUT 10 TIMES A MINUTE. THE BATTERY IN THE MORNING IS WEAK. *JB
Owner-reported narrative. Look up ODI 10141089 at NHTSA ↗
Owner report 10116352 · 2005-04-04 (April 4, 2005)
I RECENTLY PURCHASED A NEW 2005 FORD FREESTYLE. WE HAVE FOUND THIS TO BE A VERY OOD AUTOMOBILE EXCEPT FOR ONE NOTABLE DEFECT. THIS DEFECT IS DESCRIBED BELOW.*AK THE AUTOMOBILE'S SPECIFICATIONS INDICATE THAT IS HAS A 19 GALLON FUEL TANK. THE FUEL GAUGE AND INSTRUMENTATION PANEL COMPUTER ALL CALCULATE FUEL USAGE BASED UPON A 16 GALLON FUEL TANK. FOR EXAMPLE, IF THE FUEL GAUGE INDICATES 1/2 FULL, THE FUEL USED IS APPROXIMATELY 7.5 TO 8 GALLONS. THE FUEL GAUGE WILL BE AT EMPTY (AND LOW FUEL LIGHT COME ON) AT 15.5 TO 16 GALLONS OF FUEL U…
Owner-reported narrative. Look up ODI 10116352 at NHTSA ↗
Owner report 10128798 · 2005-07-14 (July 14, 2005)
DT: ON JUNE 24, 2005 CONSUMER WAS DRIVING WHEN GAS GAUGE WENT FROM ALMOST FULL TO EMPTY. CONSUMER STOPPED AT GAS STATION, AND THE VEHICLE ONLY TOOK A COUPLE DOLLARS OF GAS. CONSUMER THEN DROVE DOWN A MOUNTAIN TO GET TO FORD DEALER AND FUEL GAUGE WENT TO EMPTY AGAIN. CONSUMER CONTINUED TO THE DEALER, WHO TOLD CONSUMER THAT THE FUEL PUMP WAS NOT WORKING PROPERLY. DEALER REPLACED FUEL PUMP. BUT IT STILL DID NOT WORK PROPERLY. WHEN VEHICLE ATTEMPTED PULL OUT IT HESITATED FOR A WHILE BEFORE TAKING OFF. CONSUMER STATED THAT FORD GAVE HER…
Owner-reported narrative. 3,200 miles reported. Look up ODI 10128798 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2002 | 0 |
| 2004 | 0 |
| 2005 | 2 |
| 2006 | 1 |
| 2007 | 0 |
2002: 0; 2004: 0; 2005: 2; 2006: 1; 2007: 0