2004 Ford FREESTYLE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
108,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 6 of 12 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 41.7% |
| Engine operation | 2 | 16.7% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 6 |
| Engine | 3 |
| Electrical System | 1 |
| Steering | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
| Wheels | 1 |
Power Train: 6; Engine: 3; Electrical System: 1; Steering: 1; Structure:Body: 1; Unknown Or Other: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 6 |
| 150,000 and above | 2 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 6; 150,000 and above: 2
100,000 to 149,999 miles has the most reports with usable mileage (6). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 2 |
| 2017 | 2 |
2012: 1; 2013: 5; 2014: 2; 2015: 2; 2017: 2
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 5 complaint narratives. Engine operation appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10492892 · 2013-01-14 (January 14, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AFTER THE REPAIRS, THE VEHICLE SLIPPED OUT OF GEAR AND MADE A BANGING SOUND AS IT SHIFTED INTO SECOND GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THERE WERE NO ISSUES WITH THE VEHICLE BEFORE HAVING THE RECALL REMEDIED. THE FAILURE MILEAGE WAS 67,000.
Owner-reported narrative. 67,000 miles reported. Look up ODI 10492892 at NHTSA ↗
Owner report 10501415 · 2013-03-05 (March 5, 2013)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED OIL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR MAIN TRANSMISSION OIL SEAL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Owner-reported narrative. 126,000 miles reported. Look up ODI 10501415 at NHTSA ↗
Owner report 10577134 · 2014-04-03 (April 3, 2014)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE SUDDENLY JERKED FORWARD AND STALLED. AFTER RESTARTING THE VEHICLE THE ENGINE THE CHECK TRANSAXLE SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. AFTER DRIVING THE VEHICLE HOME THE CONTACT LATER DISCOVERED THAT THE VEHICLE WOULD NOT OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE PCM (POWER TRAIN CONTROL MODULE ). THE PCM WAS REPAIRED AND THE DEFECT WAS RE…
Owner-reported narrative. 101,674 miles reported. Look up ODI 10577134 at NHTSA ↗
Owner report 10726288 · 2015-06-19 (June 19, 2015)
TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPDATED 8/6/15*CN UPDATED 10/26/2017*CN
Owner-reported narrative. 113,000 miles reported. Look up ODI 10726288 at NHTSA ↗
Owner report 10947049 · 2017-01-23 (January 23, 2017)
WHEN TURNING THE WHEEL FEELS VERY HEAVY, AND FEELS LIKE THE STEERING WON'T EASILY TURN BACK .LIKE ITS DRAGGING. WHEN I AM TURNING ON A CURVE IT FEELS LIKE IT THE POWER STEERING IS NOT WORKING.
Owner-reported narrative. 96,000 miles reported. Look up ODI 10947049 at NHTSA ↗