2010 Ford FLEX: complaints, problems and recalls

POST RE: FLEX DIED WHILE DRIVING DOWN THE ROAD THURS JUN 11, 2009 6:07 PM THE SAME THING HAPPENED TO MY MOM WHEN SHE WAS DRIVING HERS THROUGH A PARKING LOT, IT JUST STALLED OUT! SHE TOOK IT TO THE DEALER THE SAME DAY AND THEY SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. THIS WAS ABOUT A MONTH AGO AND SINCE THEN IT HAS NOT HAPPENED AGAIN. I HOPE YOU HAVE BETTER LUCK WITH YOUR DEALER FINDING THE PROBLEM. !@#$%!!!!!!!! IT HAPPENED TO ME TODAY!!!!!!! I WAS ON MY WAY TO A MEETING THIS MORNING AND AS I WAS GOING INTO A CURVE THE CAR DIED!!…

Owner-reported narrative. Look up ODI 10306377 at NHTSA ↗

GOING INTO A TURN AT APPROX. 25 MPH AND MY FORD FLEX SHUT OFF. LOST POWER STEERING AND POWER BRAKES. PUT IT IN NEUTRAL AND RESTARTED. HAVE APPROX. 11,500 MILES ON THE CAR. THIS IS THE ONLY TIME THIS HAS OCCURRED.*TR

Owner-reported narrative. 11,500 miles reported. Look up ODI 10313072 at NHTSA ↗

HELLO, 2ND ROW SEATING. THE LOWER ANCHORS OF THE LATCH SYSTEM ARE NOT LARGE ENOUGH TO PROPERLY CLIP THE BUCKLES OF CERTAIN BRITAX CHILD SEATS. WHEN VIEWING THE CHILD SEAT'S LATCH BUCKLES FROM THE SIDEVIEW, IT RESEMBLES A SPERM WHALE'S HEAD. THE LATCH PART OF THE BUCKLE IS THE MOUTH OF THE WHALE, THE UPPER (LARGER) PART OF THE BUCKLE IS THE HEAD, AND THE NARROW PART WOULD BE THE LOWER JAW. IF BOTH BUCKLES OF THE CHILD SEAT ARE MANUFACTURED WITH THE NARROW PART FACING DOWN, THEN THE CLIPS WILL LATCH PROPERLY. BUT IF THE CLIPS ARE MANUFACT…

Owner-reported narrative. Look up ODI 10321204 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER FOUND THE THROTTLE BODY HAD BECOME DEFECTIVE. THE THROTTLE WAS REPAIRED ACCORDINGLY AND THE VEHICLE WAS LEFT WITH THE DEALER FOR FURTHER DIAGNOSIS OF ANY ADDITIONAL FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 3,100.

Owner-reported narrative. 3,100 miles reported. Look up ODI 10330197 at NHTSA ↗

2010 FORD FLEX 2000 MILES. WHILE DRIVING @ 35 MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS ABLE TO DRIVE INTO A PARKING LOT CLOSE BY AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. CAR TURNED ON AFTER THE 5TH ATTEMPT. THE CHECK ENGINE LIGHT DISAPPEARED. THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED RIGHT AWAY. THIS 2ND OCCURRENCE IT TOOK AWHILE. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP ( NORTH PARK LINCOLN FORD IN SAN ANTONIO, TX )ON 06/09/10 AND OBD CAME BACK …

Owner-reported narrative. 2,990 miles reported. Look up ODI 10335733 at NHTSA ↗

I RECENTLY PURCHASED A 2010 FORD FLEX, WITH A CLASS III TRAILER TOW PACKAGE. THE PACKAGE,ACCORDING TO FORD'S BROCHURE IS SUPPOSED TO INCLUDE A TIRE MOBILITY KIT. THE KIT, AS I UNDERSTAND IT, IS ESSENTIALLY MADE UP OF AN AIR COMPRESSOR AND A CAN OF SEALANT COMPOUND USED TO PLUG A HOLE IN A TIRE. THEREFORE THE COMPRESSOR INJECTS THE SEALANT COMPOUND,WHILE INFLATING THE TIRE. ON PAGE 309, OF THE OWNER'S GUIDE, IS THE FOLLOWING WARNING: " WARNING: WHEN TOWING A TRAILER, USE THE TEMPORARY MOBILITY KIT AND NOT THE MINI SPARE TIRE IF NECESSARY. T…

Owner-reported narrative. Look up ODI 10345940 at NHTSA ↗

I HAVE A 5-MONTH OLD, 2010 FORD FLEX LIMITED, AND I HAVE A COMPLAINT ABOUT THE AUTO REAR HATCH NOT BEING SAFE. SPECIFICALLY, WHEN IN AUTOMATIC MODE-CLOSING, THE SAFETY REVERSE FEATURE IS NOT SENSITIVE ENOUGH TO REVERSE THE DOOR'S CLOSING APPROPRIATELY. THE ONLY THING THAT GETS THE HATCH TO "BOUNCE BACK" OR REVERSE UP IS WHEN SOMETHING LIKE A STATIONARY AND HARD OBJECT (LIKE AN ADULT'S SHOULDER WHEN STANDING STILL) IS IN THE WAY. LITERALLY, WHEN THE REAR HATCH IS LOWERING, YOU CAN GRAB IT AND TRY TO PULL IT BACK, AND IT DOES NOT STOP. I HAVE…

Owner-reported narrative. 10 miles reported. Look up ODI 10353511 at NHTSA ↗

PURCHASE FORD FLEX 2010 MODEL, FIRST COMPLAINT OCCUR LATE JANUARY/FEBRUARY 2010, FRONT BRAKES PADS WERE NOT WORKING AND PULLING HARD. RETURN TO DEALERSHIP AND THEY REPAIRED THE CAR, TELLING ME THIS IS AN EXISTING PROBLEM WITH THREE MANUFACTURE REPLACEMENTS ALREADY. I RETURN IN SEPTEMBER 2010 WITH SAME PROBLEM, NOW I HAVE WAITED OVER A WEEK FOR PARTS ON "BACK ORDER" HOPING THIS WILL BE A PERMANENT FIX. DON'T HAVE CAR, STILL WAITING. MY FORD MOTOR CONTACT IN THE COMPLAINT DEPT WENT ON VACATION, NOW I UNABLE TO CONTACT ANYONE TO DETERMINE THE STAT…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10354838 at NHTSA ↗

Reported: 2016-04-26 (April 26, 2016)

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.