Ford FLEX steering problems
411 complaint narratives mention steering terms.
Key facts
1,908 owner complaints analyzed
14 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2009 to 2019 model years. Data snapshot: . 1,288 complaints include usable failure mileage.
Steering behavior evidence
411 of 1,908 complaints match this topic (21.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10275920 · 2009-07-06 (July 6, 2009)
IN A HEAD ON COLLISION WITH A PARKED VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH NONE OF THE AIR BAGS WERE SET OFF AND THE SEAT BELT DID NOT HOLD THE DRIVER BACK AND HE WAS THROWN INTO THE STEERING WHEEL BENDING THE STEERING WHEEL AND COLUMN. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 10275920 at NHTSA ↗
Owner report 10276362 · 2009-07-10 (July 10, 2009)
THIS IS A 2009 FLEX DEALER DEMO WITH 1450 MILES. IT HAS DIED TWICE WHILE DRIVING DURING A TEST DRIVE. THE FIRST OCCURRENCE WAS WHILE IN DRIVE, IN A PARKING LOT AT ABOUT 5 MPH. THE ENGINE, A/C, RADIO/ACCESSORY POWER, AND ALL LIGHTS SUDDENLY DIED. IT WAS AS IF THE KEY HAD BEEN TURNED TO "OFF", EXCEPT THAT THE RETAINED ACCESSORY POWER AND ALL DASH/WARNING LIGHTS WENT OUT AS WELL. THE CAR RE-STARTED EASILY ONCE PUT INTO NEUTRAL. THE SECOND OCCURRENCE WAS IN REVERSE, BACKING OUT OF A DRIVEWAY AT ABOUT 3 MPH. THIS TIME THE ENGINE SUDDENLY DIED,…
Owner-reported narrative. 1,450 miles reported. Look up ODI 10276362 at NHTSA ↗
Owner report 10279132 · 2009-08-03 (August 3, 2009)
2009 FORD FLEX. DRIVING THROUGH MY NEIGHBORHOOD WHEN I NOTICED LOSS OF POWER STEERING AND BRAKES. THE CAR HAD SIMPLY DIED WHILE DRIVING. WAS ABLE TO STOP IT ON THE SIDE OF THE STREET AND RESTART IT. CONTINUED ON WITHOUT ANOTHER OCCURRENCE. LEARNED THROUGH A WEB FORUM THAT THIS HAS OCCURRED TO APPROXIMATELY 8 OTHER OWNERS OF THIS VEHICLE. *TR
Owner-reported narrative. 13,900 miles reported. Look up ODI 10279132 at NHTSA ↗
Owner report 10285934 · 2009-10-01 (October 1, 2009)
I BOUGHT MY 2009 FORD FLEX IN JUNE 2009. THE FIRST TIME I NOTICED A PROBLEM WAS IN JULY 10, 2009. I WAS TRAVELING DOWN A RESIDENTIAL STREET AND WAS APPROACHING A STOP SIGN AND DOING APPX 28MPH WHEN THEY CAR ENGINE DIED. THE STEERING WHEEL TIGHTENED UP AND THE POWER BRAKES WENT OUT. I STOPPED THE CAR AS QUICKLY AS POSSIBLE, AND THEN STARTED THE CAR AGAIN. AFTER THAT IT RAN JUST FINE FOR A MONTH. THEN IN AUGUST 2009, I WAS YET AGAIN GOING DOWN A RESIDENTIAL STREET AND WAS APPROACHING THE STOP SIGN GOING APPX 28MPH AND THE ENGINE SHUT OFF AGAI…
Owner-reported narrative. Look up ODI 10285934 at NHTSA ↗
Owner report 10321721 · 2010-03-24 (March 24, 2010)
I HAVE A 2009 FORD FLEX BUILT OCTOBER 2008 WHICH STALLED YESTERDAY. I WAS DRIVING ABOUT 10-20 MPH WHEN THE STALL OCCURED. RESTARTED THE CAR WITHOUT ANY PROBLEM. PROBLEM SEEMS TO BE RARE. FORTUNATELY TRAFFIC WAS LIGHT SO I WAS ABLE TO STEER THE CAR TO SAFETY. PLEASE NOTE THAT POWER STEERING WAS LOST DURING THE STALL. I WILL TAKE THE CAR TO GET A LOOK AT BY THE DEALER AND HOPE TO GET THIS FIXED.
Owner-reported narrative. 6,600 miles reported. Look up ODI 10321721 at NHTSA ↗