Ford FLEX fuel problems
116 complaint narratives mention fuel terms.
Key facts
1,908 owner complaints analyzed
14 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2009 to 2019 model years. Data snapshot: . 1,288 complaints include usable failure mileage.
Fuel system concerns evidence
116 of 1,908 complaints match this topic (6.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10587299 · 2014-05-08 (May 8, 2014)
OUR 2009 FORD FLEX HAS SHUT OFF ON 4 OCCASIONS WHILE WE WERE DRIVING SINCE NOV. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). ON 3 OF THE 4 OCCASIONS WE WERE ON INTERSTATE HIGHWAYS (495 IN MA, 95 IN CT, 81 IN PA) WHICH WAS SCARY AND COULD HAVE BEEN DEADLY. ON 2 OF THE 4 SHUT DOWNS THE CAR WOULD NOT RESTART SO WE HAD TO BE TOWED. WE NOTICED THAT ONCE THE CAR WAS TAKEN OFF THE FLATBED, IT STARTED RIGHT UP. THAT TELLS ME THAT THE GAS MUST HAVE MOVED TO WHERE IT WAS NEEDED. ON EACH OCCURRENCE THE GAS GAUGE READ HALF A TANK OR JUST SLIGHTLY …
Owner-reported narrative. 65,000 miles reported. Look up ODI 10587299 at NHTSA ↗
Owner report 10726846 · 2015-06-23 (June 23, 2015)
TRAVELING AT 70MPH. URGE FUEL GAUGE INDICATED SLIGHTLY OVER 1/4 OF A TANK LEFT AND THE ESTIMATED MILES TO EMPTY WITH THE MILEAGE-TO-EMPTY ESTIMATE INDICATING APPROXIMATELY 100 MILES LEFT. THEN IN UNDER TWO MINUTES TO WHEN I CHECKED THE DASH AGAIN, THE GAUGE HAD DROPPED TO ZERO WITH THE ESTIMATOR SHOWING 0 AS WELL. WITHIN THE NEXT MILE THE ENGINE RAN OUT OF FUEL. TO FILL UP THE 18.6 GALLON FUEL TANK ONLY TOOK 2.5 GALLONS FROM THE JUG AND ANOTHER 11.5 GALLONS AT THE PUMP FOR A TOTAL OF 14 GALLONS. THIS INDICATES THAT APPROXIMATELY 4.6 GALLONS …
Owner-reported narrative. 105,012 miles reported. Look up ODI 10726846 at NHTSA ↗
Owner report 10809321 · 2015-12-09 (December 9, 2015)
TRAVELING AT 70MPH THE FUEL GAUGE INDICATED SLIGHTLY OVER 1/4 OF A TANK LEFT AND THE ESTIMATED MILES TO EMPTY WITH THE MILEAGE-TO-EMPTY ESTIMATE INDICATING APPROXIMATELY 70 MILES LEFT. THEN IN UNDER TWO MINUTES TO WHEN I CHECKED THE DASH AGAIN, THE GAUGE HAD DROPPED TO ZERO WITH THE ESTIMATOR SHOWING 0 AS WELL. WITHIN THE NEXT MILE THE ENGINE RAN OUT OF FUEL. TO FILL UP THE 18.6 GALLON FUEL TANK IT ONLY TOOK APPROXIMATELY 14 GALLONS AT THE PUMP. THIS INDICATES THAT APPROXIMATELY 4.6 GALLONS OF FUEL WERE STILL REMAINING IN THE TANK. SINCE THIS M…
Owner-reported narrative. 113,000 miles reported. Look up ODI 10809321 at NHTSA ↗
Owner report 11005616 · 2017-07-17 (July 17, 2017)
THE CAR WILL CUT OFF AND THINK ITS OUT OF GAS. WHEN MY CAR HAS 1/8 IT GOES FROM 50 MILES TO 0. THEN RUNS OUT OF GAS. IF I FILL UP IT WILL SAY 322 TIP EMPTY BUT ONLY GETTING 225 OUT OF FILL TANK OF GAS. I BEEN HAVING THE ISSUE SINCE I PURCHASED CAR IN 2011. THE FUEL PUMP SENDING UNIT HAS TO BE REPLACED WITH JET PUMP.
Owner-reported narrative. 40,569 miles reported. Look up ODI 11005616 at NHTSA ↗
Owner report 11425398 · 2021-07-19 (July 19, 2021)
The contact owns a 2009 Ford Flex. The contact stated that after refueling the vehicle, the odor of fuel was present coming from the vehicle. After parking inside the garage, there was fuel leaking from the seam of the fuel tank on the passenger’s side. The cause of the failure was not yet determined. Also, while attempting to stop the vehicle, the brake pedal would extend to the floor and the vehicle would not immediately stop. The contact determined that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired.…
Owner-reported narrative. 160,000 miles reported. Look up ODI 11425398 at NHTSA ↗