2019 Ford EDGE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
756 owner complaints analyzed
3 distinct recall campaigns
60,412 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 218 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 433 of 756 complaints (57.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 422 | 55.8% |
| Engine operation | 60 | 7.9% |
| Braking behavior | 35 | 4.6% |
| Electrical and battery issues | 13 | 1.7% |
| Steering behavior | 13 | 1.7% |
| Fuel system concerns | 9 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 433 |
| Engine | 155 |
| Unknown Or Other | 74 |
| Electrical System | 31 |
| Fuel/Propulsion System | 31 |
| Engine And Engine Cooling | 29 |
| Seat Belts | 20 |
| Vehicle Speed Control | 20 |
Power Train: 433; Engine: 155; Unknown Or Other: 74; Electrical System: 31; Fuel/Propulsion System: 31; Engine And Engine Cooling: 29; Seat Belts: 20; Vehicle Speed Control: 20
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 52 |
| 25,000 to 49,999 | 32 |
| 50,000 to 74,999 | 68 |
| 75,000 to 99,999 | 43 |
| 100,000 to 149,999 | 21 |
| 150,000 and above | 2 |
Under 25,000: 52; 25,000 to 49,999: 32; 50,000 to 74,999: 68; 75,000 to 99,999: 43; 100,000 to 149,999: 21; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (68). 538 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 19 |
| 2020 | 20 |
| 2021 | 21 |
| 2022 | 45 |
| 2023 | 70 |
| 2024 | 211 |
| 2025 | 254 |
| 2026 | 116 |
2019: 19; 2020: 20; 2021: 21; 2022: 45; 2023: 70; 2024: 211; 2025: 254; 2026: 116
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 422 complaint narratives. Engine operation appears in 60 complaint narratives. Braking behavior appears in 35 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11218296 · 2019-06-06 (June 6, 2019)
SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …
Owner-reported narrative. 2,800 miles reported. Look up ODI 11218296 at NHTSA ↗
Owner report 11219263 · 2019-06-11 (June 11, 2019)
2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…
Owner-reported narrative. 10,426 miles reported. Look up ODI 11219263 at NHTSA ↗
Owner report 11222946 · 2019-06-27 (June 27, 2019)
WHEN TRAVELING ON FREEWAY, LANE CENTERING SHOULD STEER AWAY FRO LEFT LANE. IT DOESN'T CORRECT UNTIL YOU GET ONTO RUMBLE STRIP ON FREEWAY
Owner-reported narrative. 6,000 miles reported. Look up ODI 11222946 at NHTSA ↗
Owner report 11240688 · 2019-07-30 (July 30, 2019)
WINDSHIELD HAS DISTORTION ALL THE TIME WHERE IT MESSES UP YOUR EYESIGHT AND IT TAKES A FEW SECONDS TO STRAIGHTEN BACK OUT IF YOUR EYES HIT THE SPOT!! IT HAS BEEN REPLACED 3 TIMES SINCE APRIL DIRECTLY FROM FORD. IT HAS BEEN IN SHOP SINCE JULY 19 WAITING FOR 4TH WINDSHIELD. IT IS AROUND REVIEW MIRROR ON BOTH SIDES.
Owner-reported narrative. 15 miles reported. Look up ODI 11240688 at NHTSA ↗
Owner report 11241064 · 2019-08-01 (August 1, 2019)
REAR BACK SEAT BELT DO NOT WORK, TOOK 3 WEEKS TO GET A REPLACEMNET. SEAT BELT WAS ON BACK ORDER, THEY SAID.
Owner-reported narrative. 8 miles reported. Look up ODI 11241064 at NHTSA ↗
Owner report 11241958 · 2019-08-06 (August 6, 2019)
VEHICLE HORN IS BARELY AUDIBLE. IF ON ROADWAY OR HIGHWAY VEHICLES NEXT TO YOU CANNOT HEAR THE HORN. VEHICLE HAD BRACKET FOR TWO HORNS BUT ONLY ONE IS PRESENT. PREVIOUS 2016 FORD EDGE HAD TWO HORNS. SAFETY ISUE NOT HAVING A CLEARLY AUDIBLE HORN. SEEMS TO BE A PROBLEM WITH ALL 2019 / 2019 EDGE AND EXPLORER MODELS.
Owner-reported narrative. 100 miles reported. Look up ODI 11241958 at NHTSA ↗
Owner report 11242989 · 2019-08-10 (August 10, 2019)
WHILE MY MOM(WHO IS 82 AND IT IS HER CAR) AND I WERE TRYING TO GET ITEMS OUT OF HER HATCH AREA ONE OF US SOMEHOW ACTIVATED THE HANDS FREE LIFTGATE. FIRST I HEARD THE CHIME SOUND AND WONDERED WHY IT WAS CHIMING, THEN THE GATE STARTED TO COME DOWN. I SIMULTANEOUSLY TRIED TO PUSH OR HOLD IT UP AS I WAS PUSHING MY MOM OUT OF THE WAY. WE BOTH GOT CLEAR OF IT, BUT IT COMPLETELY SHUT. THERE NEEDS TO BE SOME SENSOR OR SOMETHING THAT ACTIVATES WHEN IT FEELS AND OBJECT IN ITS PATH. MY MOM NOW WILL NOT USE HER HATCH ON HER BRAND NEW 2019 FORD EDGE. …
Owner-reported narrative. 500 miles reported. Look up ODI 11242989 at NHTSA ↗
Owner report 11243487 · 2019-08-13 (August 13, 2019)
TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Owner-reported narrative. 6,000 miles reported. Look up ODI 11243487 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V766000 · Seat Belts:Pretensioner | Seat Belts:Front:Webbing | Seat Belts:Front:Anchorage
Reported: 2019-10-25 (October 25, 2019)
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Consequence: In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
Remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.
NHTSA campaign record ↗20V550000 · Power Train:Automatic Transmission
Reported: 2020-09-10 (September 10, 2020)
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
NHTSA campaign record ↗25V442000 · Back Over Prevention:Software
Reported: 2025-06-27 (June 27, 2025)
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA campaign record ↗