2010 Ford CROWN VICTORIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
2 distinct recall campaigns
135,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 7 of 12 complaints (58.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 6 | 50.0% |
| Braking behavior | 2 | 16.7% |
| Fuel system concerns | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 7 |
| Air Bags | 1 |
| Electrical System | 1 |
| Exterior Lighting | 1 |
| Fuel/Propulsion System | 1 |
| Service Brakes, Hydraulic | 1 |
| Suspension | 1 |
| Wheels | 1 |
Steering: 7; Air Bags: 1; Electrical System: 1; Exterior Lighting: 1; Fuel/Propulsion System: 1; Service Brakes, Hydraulic: 1; Suspension: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 4 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 3; 150,000 and above: 4
150,000 and above miles has the most reports with usable mileage (4). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2015 | 1 |
| 2019 | 5 |
| 2020 | 2 |
| 2021 | 1 |
2010: 1; 2012: 1; 2013: 1; 2015: 1; 2019: 5; 2020: 2; 2021: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10342913 · 2010-07-13 (July 13, 2010)
TL*THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. THE CONTACT STATED ON SEVERAL OCCASIONS WHILE BRAKING FROM APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND JUMP. THE DEALER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE VEHICLE WOULD NEED DIAGNOSTIC TESTING AT HIS EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 30,000.
Owner-reported narrative. 7,000 miles reported. Look up ODI 10342913 at NHTSA ↗
Owner report 10478040 · 2012-10-01 (October 1, 2012)
INSPECTION FOUND DISLOCATED BUSHING. *TR
Owner-reported narrative. 41,750 miles reported. Look up ODI 10478040 at NHTSA ↗
Owner report 10503714 · 2013-03-20 (March 20, 2013)
THE HEADLIGHT SOCKETS ARE MELTING, CAUSING THE BULBS TO BLOW OUT. WE HAVE REPLACED APPROXIMATELY 6 SOCKETS, MOSTLY ON THE DRIVERS SIDE, AND MULTIPLE BULBS. MHQ SAYS THIS IS COMMON. SHOULD THERE BE A RECALL? SHOULD FORD BE FIXING THIS? *TR
Owner-reported narrative. 50,000 miles reported. Look up ODI 10503714 at NHTSA ↗
Owner report 10788425 · 2015-11-04 (November 4, 2015)
I WAS TRAVELING SOUTHBOUND ON I-75, JUST NORTH OF IT'S EXIT WITH I-4, AND SOUTH OF ITS EXIT TO MARTIN LUTHER KING BLVD., AT APPROXIMATELY 65 MPH. I WAS IN THE FAR LEFT THRU LANE WHEN SUDDENLY, AND WITH NO WARNING WHATSOEVER, THE RIGHT REAR TIRE BLEW OUT, CAUSING MY 2010 CROWN VICTORIA TO FISHTAIL ON I-75 AND, I BELIEVE, TO BE STRUCK BY A SEMI-TRUCK WHICH CONTINUED SOUTH. MY CAR SPUN AND CAME TO REST ON THE OPPOSITE SIDE OF THE INTERSTATE. I SUSTAINED INJURY TO MY NECK, MID BACK AND LOW BACK. I SUSTAINED A LOSS OF CONSCIOUSNESS AND HEAD INJU…
Owner-reported narrative. Look up ODI 10788425 at NHTSA ↗
Owner report 11196880 · 2019-04-17 (April 17, 2019)
SHAFT SLID OUT OF BACK END OF STEERING WHEEL
Owner-reported narrative. Look up ODI 11196880 at NHTSA ↗
Owner report 11240360 · 2019-07-29 (July 29, 2019)
MY VEHICLE HAS THE SAME ISSUE THAT IS REPORTED UNDER THE RECALL LIST AS FAR AS STEERING IT IS POPPING AND ACTUALLY GETTING STUCK WHEN TURNING, THE GAS PEDAL VIBRATES WHILE TURNING AND THE DEALER SAID IT WAS RECALLED BUT NOT MY FOR MY VIN AFTER I TOOK IT TO THEM.
Owner-reported narrative. 153,000 miles reported. Look up ODI 11240360 at NHTSA ↗
Owner report 11245062 · 2019-08-19 (August 19, 2019)
TL* THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING ABOUT 70 MPH AND GETTING OFF A RAMP, THE STEERING SHAFT FRACTURED INSIDE THE STEERING COLUMN, WITHOUT WARNING, AND CAUSED THE VEHICLE TO CRASH INTO A CURB AND STOPPED IN A GRASSY AREA. THE CONTACT WAS CONCERNED THAT THE CRASH COULD HAVE RESULTED IN A CRASH WITH AN EIGHTEEN WHEELER DRIVING NEXT TO THE VEHICLE AT THE TIME OF THE FAILURE. THE FRONT PASSENGER'S SIDE WAS VEHICLE WAS DAMAGED. THE AIR BAG DID NOT DEPLOY AND NO INJURY WAS REPORTED. THE …
Owner-reported narrative. 130,000 miles reported. Look up ODI 11245062 at NHTSA ↗
Owner report 11252046 · 2019-08-28 (August 28, 2019)
TL* THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CONTACT OVERHEARD AN ABNORMAL POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND NOTICED THAT THE FUEL TANK DETACHED FROM THE VEHICLE WITHOUT WARNING, BUT NO FUEL LEAKS WERE FOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT…
Owner-reported narrative. 195,000 miles reported. Look up ODI 11252046 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V385000 · Steering
Reported: 2013-08-29 (August 29, 2013)
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
NHTSA campaign record ↗14V704000 · Steering:Rack And Pinion:Pinion Shaft
Reported: 2014-11-05 (November 5, 2014)
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
NHTSA campaign record ↗