2009 Ford CROWN VICTORIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
44 owner complaints analyzed
2 distinct recall campaigns
71,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 37 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 16 of 44 complaints (36.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 20 | 45.5% |
| Fuel system concerns | 10 | 22.7% |
| Braking behavior | 8 | 18.2% |
| Transmission and shifting | 5 | 11.4% |
| Engine operation | 5 | 11.4% |
| Electrical and battery issues | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 16 |
| Fuel System, Gasoline | 11 |
| Power Train | 5 |
| Suspension | 4 |
| Air Bags | 3 |
| Electrical System | 3 |
| Power Train:Automatic Transmission | 2 |
| Electrical System:12v/24v/48v Battery | 1 |
Steering: 16; Fuel System, Gasoline: 11; Power Train: 5; Suspension: 4; Air Bags: 3; Electrical System: 3; Power Train:Automatic Transmission: 2; Electrical System:12v/24v/48v Battery: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 12 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 7 |
Under 25,000: 4; 25,000 to 49,999: 12; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 9; 150,000 and above: 7
25,000 to 49,999 miles has the most reports with usable mileage (12). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 4 |
| 2010 | 9 |
| 2011 | 2 |
| 2012 | 6 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 3 |
| 2019 | 4 |
| 2021 | 1 |
| 2023 | 2 |
| 2025 | 1 |
2009: 4; 2010: 9; 2011: 2; 2012: 6; 2013: 1; 2014: 3; 2015: 2; 2016: 2; 2017: 4; 2018: 3; 2019: 4; 2021: 1; 2023: 2; 2025: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 20 complaint narratives. Fuel system concerns appears in 10 complaint narratives. Braking behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10268257 · 2009-05-08 (May 8, 2009)
POLICE INTERCEPTOR LOST ALL FORWARD GEARS AT HIGHWAY SPEED IN HEAVY TRAFFIC. VEHICLE HAS CRACKED FORWARD CLUTCH CYLINDER. VEHICLE WAS SUBJECT TO SATISFACTION CAMPAIGN 06B36 FOR A CALIBRATION UPDATE AND SUBSEQUENT WARRANTY EXTENSION OF MILEAGE ONLY FOR THE FORWARD CLUTCH CYLINDER. TRANSMISSION 4R70W, PKG-BL TAG # - 5W7P-7000-EA. *TR
Owner-reported narrative. 68,280 miles reported. Look up ODI 10268257 at NHTSA ↗
Owner report 10276835 · 2009-07-15 (July 15, 2009)
POLICE PACKAGE VEHICLE. RIGHT REAR AXLE BEARING SEAL FAILS COVERING BRAKE DISK WITH GREASE. VEHICLE HAD 5,000 MILES ON IT AT THE TIME OF INCIDENT. *TR
Owner-reported narrative. 5,000 miles reported. Look up ODI 10276835 at NHTSA ↗
Owner report 10276838 · 2009-07-15 (July 15, 2009)
POLICE PACKAGE. RIGHT REAR WHEEL BEARING SEAL FAILS, COVERING BRAKE DISC AND CALIPER WITH GREASE. *TR
Owner-reported narrative. 10,000 miles reported. Look up ODI 10276838 at NHTSA ↗
Owner report 10276839 · 2009-07-15 (July 15, 2009)
POLICE PACKAGE. TRANSMISSION SLIPS AND LACKS ABILITY TO MOVE FORWARD. *TR
Owner-reported narrative. 6,000 miles reported. Look up ODI 10276839 at NHTSA ↗
Owner report 10324688 · 2010-04-09 (April 9, 2010)
FUEL PUMP FAILURE- VEHICLE STOPS RUNNING. *TR
Owner-reported narrative. 34,902 miles reported. Look up ODI 10324688 at NHTSA ↗
Owner report 10324689 · 2010-04-09 (April 9, 2010)
FUEL PUMP FAILURE- STOPS RUNNING. *TR
Owner-reported narrative. 38,878 miles reported. Look up ODI 10324689 at NHTSA ↗
Owner report 10324693 · 2010-04-09 (April 9, 2010)
FUEL PUMP FAILURE-STOPS RUNNING. *TR
Owner-reported narrative. 34,902 miles reported. Look up ODI 10324693 at NHTSA ↗
Owner report 10342157 · 2010-07-09 (July 9, 2010)
FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE HAVE HAD TO REPLACE APPROXIMATELY 100 FUEL PUMPS IN CROWN VICTORIA POLICE CARS. FORD ALWAYS BLAMES THE FUEL WHEN THE CAR IS OUT OF WARRANTY BUT REPLACES THE PUMPS WHEN IN WARRANTY. ETHANOL IN FUEL IS THE ROOT OF THE PROBL…
Owner-reported narrative. 30,000 miles reported. Look up ODI 10342157 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V385000 · Steering
Reported: 2013-08-29 (August 29, 2013)
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
NHTSA campaign record ↗14V704000 · Steering:Rack And Pinion:Pinion Shaft
Reported: 2014-11-05 (November 5, 2014)
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
NHTSA campaign record ↗