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U.S. public vehicle records

1997 Ford CONTOUR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

147 owner complaints analyzed

5 distinct recall campaigns

97,000 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 31 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission is the most frequently named component, appearing in 15 of 147 complaints (10.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2114.3%
Transmission and shifting2013.6%
Steering behavior128.2%
Braking behavior117.5%
Engine operation64.1%
Fuel system concerns42.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission
15
Electrical System
7
Electrical System:Wiring:Front Underhood
7
Engine And Engine Cooling:Engine:Gasoline
7
Electrical System:Wiring
6
Engine And Engine Cooling:Cooling System
6
Equipment:Appliance:Air Conditioner
6
Electrical System:Wiring:Interior/Under Dash
5
Component breakdown data
CategoryCount
Power Train:Automatic Transmission15
Electrical System7
Electrical System:Wiring:Front Underhood7
Engine And Engine Cooling:Engine:Gasoline7
Electrical System:Wiring6
Engine And Engine Cooling:Cooling System6
Equipment:Appliance:Air Conditioner6
Electrical System:Wiring:Interior/Under Dash5

Power Train:Automatic Transmission: 15; Electrical System: 7; Electrical System:Wiring:Front Underhood: 7; Engine And Engine Cooling:Engine:Gasoline: 7; Electrical System:Wiring: 6; Engine And Engine Cooling:Cooling System: 6; Equipment:Appliance:Air Conditioner: 6; Electrical System:Wiring:Interior/Under Dash: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
3
75,000 to 99,999
11
100,000 to 149,999
13
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9993
75,000 to 99,99911
100,000 to 149,99913
150,000 and above2

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 11; 100,000 to 149,999: 13; 150,000 and above: 2

100,000 to 149,999 miles has the most reports with usable mileage (13). 116 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
39
2001
44
2002
20
2003
18
2004
8
2005
6
2006
2
2007
5
2008
1
2009
1
2010
1
2012
1
2013
1
Complaints over time data
CategoryCount
200039
200144
200220
200318
20048
20056
20062
20075
20081
20091
20101
20121
20131

2000: 39; 2001: 44; 2002: 20; 2003: 18; 2004: 8; 2005: 6; 2006: 2; 2007: 5; 2008: 1; 2009: 1; 2010: 1; 2012: 1; 2013: 1

Pattern summary

Power Train:Automatic Transmission leads the component reports. Electrical and battery issues appears in 21 complaint narratives. Transmission and shifting appears in 20 complaint narratives. Steering behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000468 · 2003-01-02 (January 2, 2003)

THE DRIVERSIDE DOOR ON MY 1997 FORD CONTOUR LATCH WAS STICKING. NOW IT DOES NOT STICK BUT IT WILL NOT LATCH. WHEN IT FIRST STARTED YOU HAD TO APPLY ALOT OF PRESSURE TO OPEN THE DOOR AND NOW IT IS EASY BUT DOES NOT STAY SHUT.

Owner-reported narrative. Look up ODI 10000468 at NHTSA ↗

Owner report 10001547 · 2002-12-27 (December 27, 2002)

CONSUMER STATES THAT FRONT SEATS ARE NOT STABILIZED AND WHILE DRIVING THE SEATS MOVES BACKWARDS. TS

Owner-reported narrative. Look up ODI 10001547 at NHTSA ↗

Owner report 10003586 · 2003-01-28 (January 28, 2003)

THE POWER STEERING LINE IS ROUTED UNDER THE FRONT WHEEL DRIVE AXIL AND HAS RUB A HOLE IN THE LINE. AND HAS CAUSED A LEAK.

Owner-reported narrative. 110,652 miles reported. Look up ODI 10003586 at NHTSA ↗

Owner report 10003795 · 2003-01-14 (January 14, 2003)

CONSUMER STATES WHEN PULLING OFF OR BRAKING THE PASSENGER SEAT MOVES BACKWARDS AND FORWARDS, CAUSING THE PASSENGER TO JERK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

Owner-reported narrative. Look up ODI 10003795 at NHTSA ↗

Owner report 10004408 · 2003-02-05 (February 5, 2003)

THE CONSUMER WOULD LIKE TO BE REIMBURSE FOR A MELTED FUEL PUMP. PH

Owner-reported narrative. 70,000 miles reported. Look up ODI 10004408 at NHTSA ↗

Owner report 10006000 · 2003-01-30 (January 30, 2003)

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING WHEEL LOCKED UP. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10006000 at NHTSA ↗

Owner report 10006962 · 2002-09-30 (September 30, 2002)

1997 FORD CONTOUR. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*767928

Owner-reported narrative. 87,000 miles reported. Look up ODI 10006962 at NHTSA ↗

Owner report 10012321 · 2003-03-24 (March 24, 2003)

VEHICLE EXPERIENCED SAME DEFEC TAS MENTIONED IN RECALL #99V103000 CONCERNING HEADLIGHTS. THS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM.....*AK

Owner-reported narrative. Look up ODI 10012321 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V075000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-03-09 (March 9, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

NHTSA campaign record ↗
01V230000 · Electrical System

Reported: 2001-07-09 (July 9, 2001)

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
97V203000 · Fuel System, Other:Storage

Reported: 1997-11-17 (November 17, 1997)

VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.

NHTSA campaign record ↗
98V233000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 1998-09-18 (September 18, 1998)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

NHTSA campaign record ↗
99V103000 · Exterior Lighting:Headlights:Switch

Reported: 1999-05-05 (May 5, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

NHTSA campaign record ↗