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1998 Ford CONTOUR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

627 owner complaints analyzed

9 distinct recall campaigns

85,000 mi median reported failure mileage

Scope: 1998 model year. Data snapshot: . 161 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension:Front:Springs:Coil Springs is the most frequently named component, appearing in 72 of 627 complaints (11.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior6510.4%
Transmission and shifting579.1%
Electrical and battery issues568.9%
Engine operation345.4%
Steering behavior314.9%
Fuel system concerns254.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension:Front:Springs:Coil Springs
72
Power Train:Automatic Transmission
55
Electrical System
39
Air Bags
33
Engine And Engine Cooling:Engine:Gasoline
27
Engine And Engine Cooling:Engine
24
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
24
Engine And Engine Cooling:Cooling System
23
Component breakdown data
CategoryCount
Suspension:Front:Springs:Coil Springs72
Power Train:Automatic Transmission55
Electrical System39
Air Bags33
Engine And Engine Cooling:Engine:Gasoline27
Engine And Engine Cooling:Engine24
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip24
Engine And Engine Cooling:Cooling System23

Suspension:Front:Springs:Coil Springs: 72; Power Train:Automatic Transmission: 55; Electrical System: 39; Air Bags: 33; Engine And Engine Cooling:Engine:Gasoline: 27; Engine And Engine Cooling:Engine: 24; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 24; Engine And Engine Cooling:Cooling System: 23

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
22
50,000 to 74,999
35
75,000 to 99,999
51
100,000 to 149,999
38
150,000 and above
10
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,99922
50,000 to 74,99935
75,000 to 99,99951
100,000 to 149,99938
150,000 and above10

Under 25,000: 5; 25,000 to 49,999: 22; 50,000 to 74,999: 35; 75,000 to 99,999: 51; 100,000 to 149,999: 38; 150,000 and above: 10

75,000 to 99,999 miles has the most reports with usable mileage (51). 466 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
144
2001
143
2002
102
2003
65
2004
52
2005
38
2006
23
2007
16
2008
10
2009
8
2010
9
2011
6
2012
1
2013
2
2014
2
2015
3
2018
2
2024
1
Complaints over time data
CategoryCount
2000144
2001143
2002102
200365
200452
200538
200623
200716
200810
20098
20109
20116
20121
20132
20142
20153
20182
20241

2000: 144; 2001: 143; 2002: 102; 2003: 65; 2004: 52; 2005: 38; 2006: 23; 2007: 16; 2008: 10; 2009: 8; 2010: 9; 2011: 6; 2012: 1; 2013: 2; 2014: 2; 2015: 3; 2018: 2; 2024: 1

Pattern summary

Suspension:Front:Springs:Coil Springs leads the component reports. Braking behavior appears in 65 complaint narratives. Transmission and shifting appears in 57 complaint narratives. Electrical and battery issues appears in 56 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001915 · 2003-01-03 (January 3, 2003)

CONSUMER STATED THAT THE VEHICLE'S CHECK ENGINE LIGHT HAS BEEN ON SINCE OCTOBER 2002. DEALER STATES PARTS ARE NOT AVAILABLE. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Owner-reported narrative. Look up ODI 10001915 at NHTSA ↗

Owner report 10004329 · 2003-01-22 (January 22, 2003)

WHILE DRIVING VEHICLES ACCELERATOR CABLE BROKE CAUSING THE PEDAL TO GO TO THE FLOOR RESULTING IN LOSS OF SPEED AND ACCELERATION. DEALER NOTIFIED. TS *NLM

Owner-reported narrative. 48,619 miles reported. Look up ODI 10004329 at NHTSA ↗

Owner report 10004468 · 2003-01-22 (January 22, 2003)

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH HEAD LIGHT SWITCH BEING INOPERABLE (CONNECTOR WAS BURNED CAUSING NO FUNCTION TO THE TAIL LIGHT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

Owner-reported narrative. Look up ODI 10004468 at NHTSA ↗

Owner report 10008222 · 2003-02-27 (February 27, 2003)

THE HEATER WENT OUT IN OUR CAR, SO WE DECIDED TO FIX IT AT HOME. AFTER TAKING OUT THE BAD PART, WE DISCOVERED IT WAS MELTED. I DECIDED TO CHECK THE WEB TO SEE IF YET ANOTHER RECALL HAD BEEN ISSUED. INDEED IT HAD. WE DON'T REMEMBER BEING NOTIFIED. I CALLED THE DEALERSHIP TO SCHEDULE A REPAIR. THEY FIXED IT. ONE MONTH LATER, OUR HEATER BLOWER MOTOR WENT OUT. WE BELIEVE THIS IS IN DIRECT CORRELATION TO THE HEATER BLOWER RESISTOR THAT WAS MELTED. WE ENDED UP PAYING OUT OF POCKET TO GET A NEW HEATER BLOWER MOTOR, BUT NOT AFTER TRYING TO CON…

Owner-reported narrative. Look up ODI 10008222 at NHTSA ↗

Owner report 10008508 · 2003-03-06 (March 6, 2003)

THE VEHICLE EXPERIENCED PREMATURE TRANSMISSION FAILURE.*JB

Owner-reported narrative. Look up ODI 10008508 at NHTSA ↗

Owner report 10008554 · 2002-11-15 (November 15, 2002)

VEHICLE OPERATOR NOTICED ODOR OF NATURAL GAS IN PASSENGER COMPARTMENT. VEHICLE BROUGHT TO FRAMINGHAM FORD VIA FLAT BED DETERMINATION FUEL TANK LEAKING. NOT UNDER WARRANTY. HAS EXTENDED WARRANTY, EXPIRES MAY 2003. FORD DENIES COVERAGE. THIS CONSTITUTES A SAFETY HAZARD.----- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----------------769739. *AK

Owner-reported narrative. 41,100 miles reported. Look up ODI 10008554 at NHTSA ↗

Owner report 10009080 · 2003-02-24 (February 24, 2003)

THE FRONT SPRINGS BROKE, WHICH CAUSED THE PASSENGER TIRE TO BLOW OUT.*JB *TS

Owner-reported narrative. Look up ODI 10009080 at NHTSA ↗

Owner report 10009293 · 2003-02-25 (February 25, 2003)

THE VEHICLE STALLED, WHICH ALMOST CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE.*JB

Owner-reported narrative. Look up ODI 10009293 at NHTSA ↗

Recall history

9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V075000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-03-09 (March 9, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

NHTSA campaign record ↗
00V350000 · Fuel System, Other:Storage:Tank Assembly

Reported: 2000-10-30 (October 30, 2000)

VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

NHTSA campaign record ↗
01V230000 · Electrical System

Reported: 2001-07-09 (July 9, 2001)

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
01V255000 · Suspension:Front:Springs:Coil Springs

Reported: 2001-08-08 (August 8, 2001)

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

NHTSA campaign record ↗
98V028000 · Exterior Lighting:Headlights

Reported: 1998-02-10 (February 10, 1998)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.

Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.

NHTSA campaign record ↗
98V233000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 1998-09-18 (September 18, 1998)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

NHTSA campaign record ↗
99V103000 · Exterior Lighting:Headlights:Switch

Reported: 1999-05-05 (May 5, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

NHTSA campaign record ↗
99V194000 · Vehicle Speed Control

Reported: 1999-07-20 (July 20, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.

Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.

Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.

NHTSA campaign record ↗
99V243000 · Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 1999-09-08 (September 8, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.

Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.

Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.

NHTSA campaign record ↗