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U.S. public vehicle records

1996 Ford CONTOUR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

354 owner complaints analyzed

8 distinct recall campaigns

91,000 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 65 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 32 of 354 complaints (9.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues5114.4%
Transmission and shifting349.6%
Braking behavior318.8%
Engine operation277.6%
Steering behavior133.7%
Fuel system concerns82.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
32
Power Train:Automatic Transmission
29
Engine And Engine Cooling:Engine:Gasoline
27
Engine And Engine Cooling:Cooling System
19
Unknown Or Other
17
Equipment:Appliance:Air Conditioner
15
Engine And Engine Cooling:Engine
14
Exterior Lighting:Headlights:Switch
14
Component breakdown data
CategoryCount
Electrical System32
Power Train:Automatic Transmission29
Engine And Engine Cooling:Engine:Gasoline27
Engine And Engine Cooling:Cooling System19
Unknown Or Other17
Equipment:Appliance:Air Conditioner15
Engine And Engine Cooling:Engine14
Exterior Lighting:Headlights:Switch14

Electrical System: 32; Power Train:Automatic Transmission: 29; Engine And Engine Cooling:Engine:Gasoline: 27; Engine And Engine Cooling:Cooling System: 19; Unknown Or Other: 17; Equipment:Appliance:Air Conditioner: 15; Engine And Engine Cooling:Engine: 14; Exterior Lighting:Headlights:Switch: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
4
50,000 to 74,999
14
75,000 to 99,999
14
100,000 to 149,999
24
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9994
50,000 to 74,99914
75,000 to 99,99914
100,000 to 149,99924
150,000 and above5

Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 14; 75,000 to 99,999: 14; 100,000 to 149,999: 24; 150,000 and above: 5

100,000 to 149,999 miles has the most reports with usable mileage (24). 289 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
2
1996
15
2000
84
2001
95
2002
47
2003
29
2004
26
2005
19
2006
7
2007
6
2008
5
2009
5
2010
3
2011
2
2012
1
2013
2
2015
2
2016
1
2017
1
2018
1
2021
1
Complaints over time data
CategoryCount
19952
199615
200084
200195
200247
200329
200426
200519
20067
20076
20085
20095
20103
20112
20121
20132
20152
20161
20171
20181
20211

1995: 2; 1996: 15; 2000: 84; 2001: 95; 2002: 47; 2003: 29; 2004: 26; 2005: 19; 2006: 7; 2007: 6; 2008: 5; 2009: 5; 2010: 3; 2011: 2; 2012: 1; 2013: 2; 2015: 2; 2016: 1; 2017: 1; 2018: 1; 2021: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 51 complaint narratives. Transmission and shifting appears in 34 complaint narratives. Braking behavior appears in 31 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000197 · 2002-12-17 (December 17, 2002)

HEADLIGHT SWITCH TERMINALS AND WIRING HARNESS TERMINALS EXPERIENCED HEAT DAMAGE. THE INSTRUMENT PANEL, TAIL LIGHTS AND PARKING LIGHTS FAILED. ROBIN FORD DEALER, 100 N. MCDADE BLVD, GLENOLDEN, PA INDICATED THAT THERE IS A RECALL FOR THIS PROBLEM ON THE 96 FORD CONTOUR BUT MY VIN DOES NOT APPLY TO THE RECALL. MY VIN IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. 110,000 miles reported. Look up ODI 10000197 at NHTSA ↗

Owner report 10000682 · 2003-01-02 (January 2, 2003)

TRANSMISSION HAS FAILED REPEATEDLY EVEN AFTER COMPLETE REBUILD. HAVE ALSO HAD TREAD SEPARATION IN TIRES ON 5 SEPARATE OCCASIONS

Owner-reported narrative. 128,000 miles reported. Look up ODI 10000682 at NHTSA ↗

Owner report 10000717 · 2003-01-03 (January 3, 2003)

THE CALIPERS ON THE FRONT DISK BRAKE SYSTEM TEND TO WANT TO ROLL INWARD OFF OF THE ROTORS ON BOTH SIDES OF THE VEHICLE. THIS HAS HAPPENED TWICE TO DATE. VEHICLE: 1996 FORD CONTOUR

Owner-reported narrative. 95,000 miles reported. Look up ODI 10000717 at NHTSA ↗

Owner report 10002944 · 2003-01-19 (January 19, 2003)

BOTH DRIVER AND PASSENGER SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON

Owner-reported narrative. 84,327 miles reported. Look up ODI 10002944 at NHTSA ↗

Owner report 10004296 · 2003-01-21 (January 21, 2003)

THE HEADLIGHT SWITCH MALFUNCTIONED AND CAUSED THE TAIL LIGHTS AND INSTRUMENT PANEL LIGHT TO GO OUT WITHOUT WARNING. THE VEHICLE WAS RECALL ONCE FOR THIS PROBLEM AND REPAIRED BUT THE PROBLEM HAS REOCURRED. MANUFACTURER STATED SINCE THE RECALL WAS REPAIRED ONCE, THEY WILL NOT REPAIR IT AGAIN FREE OF CHARGE. *PH *NLM

Owner-reported narrative. 92,000 miles reported. Look up ODI 10004296 at NHTSA ↗

Owner report 10009768 · 2003-03-04 (March 4, 2003)

THE ENGINE HEAD GASKET FAILED CAUSING THE ENGINE TO STOP WORKING. *NLM

Owner-reported narrative. Look up ODI 10009768 at NHTSA ↗

Owner report 10012225 · 2003-04-01 (April 1, 2003)

THE PAINT ABOVE THE WINDSHIELD STARTED TO CRACK. * MR THE CONSUMER FELT THE WINDOW MAY SEPARATE FROM THE STRUCTURE AND THE ROOF MAY RUST. SCC *JB

Owner-reported narrative. Look up ODI 10012225 at NHTSA ↗

Owner report 10015623 · 2003-04-10 (April 10, 2003)

THE REAR SAFETY BELTS DID NOT FUNCTION PROPERLY, THE LEFT REAR BELT BUCKLE DID NOT LOCK INTO THE LATCH PLATE WHEN CONNECTED AND THE RIGHT REAR BELT ONLY PULLED FAR ENOUGH FROM HOUSING TO COVER A SMALL CHILD. *JB

Owner-reported narrative. Look up ODI 10015623 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V075000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-03-09 (March 9, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

NHTSA campaign record ↗
00V367000 · Engine And Engine Cooling

Reported: 2000-11-06 (November 6, 2000)

VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.

Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.

Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.

NHTSA campaign record ↗
01V230000 · Electrical System

Reported: 2001-07-09 (July 9, 2001)

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
97V203000 · Fuel System, Other:Storage

Reported: 1997-11-17 (November 17, 1997)

VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.

NHTSA campaign record ↗
97V225000 · Vehicle Speed Control:Cables

Reported: 1997-12-08 (December 8, 1997)

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.

Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.

Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.

NHTSA campaign record ↗
98V233000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 1998-09-18 (September 18, 1998)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

NHTSA campaign record ↗
99V103000 · Exterior Lighting:Headlights:Switch

Reported: 1999-05-05 (May 5, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

NHTSA campaign record ↗
99V247000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 1999-09-13 (September 13, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.

Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.

Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.

NHTSA campaign record ↗