2020 Dodge GRAND CARAVAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
1 distinct recall campaigns
40,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 8 | 42.1% |
| Braking behavior | 3 | 15.8% |
| Electrical and battery issues | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 8 |
| Air Bags | 5 |
| Electrical System | 4 |
| Engine | 2 |
| Seat Belts | 2 |
| Unknown Or Other | 2 |
| Exterior Lighting | 1 |
| Fuel/Propulsion System | 1 |
Power Train: 8; Air Bags: 5; Electrical System: 4; Engine: 2; Seat Belts: 2; Unknown Or Other: 2; Exterior Lighting: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 5 |
| 2026 | 1 |
2020: 1; 2021: 1; 2022: 5; 2023: 2; 2024: 4; 2025: 5; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 8 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11324523 · 2020-05-14 (May 14, 2020)
TL* THE CONTACT STATED HE RENTED A 2020 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED OR TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS RETURNED TO AVIS CAR RENTAL (6405 US 49, HATTIESBURG, MS 39401 PHONE: [phone removed]). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. THE VIN W…
Owner-reported narrative. 2,800 miles reported. Look up ODI 11324523 at NHTSA ↗
Owner report 11414337 · 2021-04-28 (April 28, 2021)
TL* THE CONTACT RENTED A 2020 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ANOTHER PERSON WAS DRIVING THE VEHICLE AT 45 MPH, HE ATTEMPTED TO PASS ANOTHER VEHICLE BUT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. BOTH THE DRIVER AND CONTACT WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT WAS TREATED FOR A BROKEN NOSE AND A MAJOR BRUISE TO HER LEFT THIGH. THE DRIVER WAS TREATED FOR THREE BROKEN RIBS ON HIS RIGHT SIDE, BRUISES TO THE LEFT SIDE OF HIS HEAD, AND A…
Owner-reported narrative. 19,000 miles reported. Look up ODI 11414337 at NHTSA ↗
Owner report 11463036 · 2022-05-02 (May 2, 2022)
The contact owns a 2020 Dodge Caravan. The contact stated that after securing her infant child inside the vehicle, his wife started the vehicle and then exited the vehicle. After closing the door, it was discovered that all the doors had erroneously locked causing the child to become trapped inside the vehicle until her husband was able to open the door using a second key fob. The cause of the failure was not yet determined. Prior to the failure, the contact indicated that the key fob auto start feature had malfunctioned and failed to start the…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11463036 at NHTSA ↗
Owner report 11487398 · 2022-10-01 (October 1, 2022)
Vehicle was locked and off in the garage, which is underneath my home. Transmission was in park and the emergency brake was set. I was in the room directly above the garage. The key was in my front pants pocket and I inadvertently pressed some combination of the buttons on the key and the vehicle started. I had to go downstairs into the garage, unlock the vehicle, insert the key and turn off the engine.
Owner-reported narrative. Look up ODI 11487398 at NHTSA ↗
Owner report 11489016 · 2022-10-12 (October 12, 2022)
seat belt incorrectly assembled making it impossible to fasten without twisting the belt
Owner-reported narrative. Look up ODI 11489016 at NHTSA ↗
Owner report 11493370 · 2022-11-13 (November 13, 2022)
The vehicle display lights on the interior dash board fail to fully shut off after driving and waiting an appropriate amount of time, causing a drain on the battery over time which results in a failure to start. There may be other drains on the battery, as this is not an isolated incidence and has been happening since May 2022 approximately every two weeks or less.
Owner-reported narrative. Look up ODI 11493370 at NHTSA ↗
Owner report 11498446 · 2022-12-21 (December 21, 2022)
Engine oil filter housing leaking. Oil leaking and pooling on top of engine. Could cause fire. Technician at Dodge Dealer said this is a common problem on this engine. It affects other Dodge/Chrysler vehicles as well. Component was inspected by our insurer Car Shield. No warnings or messages prior to the failure. Technician found the issue during routine oil change.
Owner-reported narrative. Look up ODI 11498446 at NHTSA ↗
Owner report 11508938 · 2023-02-24 (February 24, 2023)
I AM GETTING A CODE FOR THE THORAX SQUIB SENSOR. THE DEALERSHIP STATES I NEED A DRIVER-SIDE SEAT WIRE HARNESS. WE WERE PUT AT RISK BY THE INTERMITTENT CONNECTION OF THE AIR BAG SENSOR. AS THE LINE BECAME FRAYED AND WIRES BROKE. THE AIRBAGS SYSTEM WAS COMPROMISED CAUSING THE SYSTEM TO NOT FUNCTION PROPERLY. THE PROBLEM OCCURRED WHEN I WAS MOVING MY SET BACK AND FORTH. THE AIR BAG AND SEAT BELT LIGHT CAME ON. THE LIGHT WOULD COME OFF AND ON. PUTTING MY FAMILY AT RISK.
Owner-reported narrative. Look up ODI 11508938 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V876000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-17 (December 17, 2025)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign record ↗