2020 Dodge GRAND CARAVAN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
1 distinct recall campaigns
40,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 8 | 42.1% |
| Braking behavior | 3 | 15.8% |
| Electrical and battery issues | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 8 |
| Air Bags | 5 |
| Electrical System | 4 |
| Engine | 2 |
| Seat Belts | 2 |
| Unknown Or Other | 2 |
| Exterior Lighting | 1 |
| Fuel/Propulsion System | 1 |
Power Train: 8; Air Bags: 5; Electrical System: 4; Engine: 2; Seat Belts: 2; Unknown Or Other: 2; Exterior Lighting: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 5 |
| 2026 | 1 |
2020: 1; 2021: 1; 2022: 5; 2023: 2; 2024: 4; 2025: 5; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 8 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11487398 · 2022-10-01 (October 1, 2022)
Vehicle was locked and off in the garage, which is underneath my home. Transmission was in park and the emergency brake was set. I was in the room directly above the garage. The key was in my front pants pocket and I inadvertently pressed some combination of the buttons on the key and the vehicle started. I had to go downstairs into the garage, unlock the vehicle, insert the key and turn off the engine.
Owner-reported narrative. Look up ODI 11487398 at NHTSA ↗
Owner report 11569084 · 2024-01-31 (January 31, 2024)
On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in park, took my foot off the brake, took off my seat belt, opened the door and exited leaving the door open. After a couple minutes while I was putting the gas cap back on, the vehicle started to back up. With the drivers door open, I tried to jump back in to stop it but it was going too fast. I then got caught in the door which dragged me a couple hundred feet before I fell out. It continued in reverse until it hit a huge gas…
Owner-reported narrative. Look up ODI 11569084 at NHTSA ↗
Owner report 11493370 · 2022-11-13 (November 13, 2022)
The vehicle display lights on the interior dash board fail to fully shut off after driving and waiting an appropriate amount of time, causing a drain on the battery over time which results in a failure to start. There may be other drains on the battery, as this is not an isolated incidence and has been happening since May 2022 approximately every two weeks or less.
Owner-reported narrative. Look up ODI 11493370 at NHTSA ↗