2019 Dodge GRAND CARAVAN: complaints, problems and recalls

TL* THE CONTACT RENTED A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE GEAR WAS IN PARK. WHILE THE VEHICLE WAS IDLING, THE CONTACT STEPPED OUT OF THE VEHICLE. THE VEHICLE SHIFTED INTO REVERSE. AS A RESULT, THE CONTACT WAS STRUCK BY THE FRONT DRIVER'S DOOR AND DRAGGED BY THE VEHICLE. THE VEHICLE WAS STOPPED BY AN UNKNOWN PERSON. THE CONTACT SUSTAINED LEG, BACK, ARM, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT IT WAS MISSING …

Owner-reported narrative. 2,000 miles reported. Look up ODI 11139562 at NHTSA ↗

THE ABOVE VEHICLE WAS A RENTAL VEHICLE BEING DEMONSTRATED TO ME TO SHOW THE AMOUNT OF REAR LUGGAGE SPACE AVAILABLE. WHEN THE RENTAL REPRESENTATIVE WAS DEMONSTRATING THE REAR SEAT STOWAGE SYSTEM HE INADVERTENTLY RELEASED WHAT APPEARED TO BE AN UNNECESSARILY STRONG REAR ROW SEAT BACK RELEASE SPRING WHICH KICKED THE SEAT BACK DOWN HARD AND FAST ENOUGH TO HIT ME IN THE HEAD, SCRAPE AND BRUISE MY FACE AND HEAD, DAMAGE MY GLASSES, KNOCK ME TO THE FLOOR OF THE VAN AND AND CAUSE A CONCUSSION, WHICH I WAS TREATED FOR IN THE HOSPITAL EMERGENCY ROOM. A…

Owner-reported narrative. 1,522 miles reported. Look up ODI 11207646 at NHTSA ↗

THE BRAKE PEDAL MORE THAN 2 INCHES CLOSER TO THE DRIVER MAKING IT VERY LIKELY TO GET YOUR FOOT STUCK UNDER THE BRAKE PEDAL WHEN MOVING YOUR FOOT FROM ACCELLERATOR PEDAL TO BRAKE PEDAL. NOW YOU HAVE TO PULL YOUR LEG BACK AND UP HITTING THE STEERING WHEEL IN THE PROCESS. ATTACHED PICTURE IS WITH ACCELLERATOR IN IDLE POSITION.

Owner-reported narrative. 10 miles reported. Look up ODI 11209552 at NHTSA ↗

STEERING WHEEL HAS A SUPPORT BRACKET AT THE BOTTOM WHERE IS YOU ARE NOT CAREFUL YOU CAN GET YOUR FINGER STUCK IN THE WHEEL AND YOU ARE NOT GOING TO GET IT OUT EASILY. I DID THIS BY ACCIDENT AND HAD A DIFFICULT TIME GETTING MY FINGER FREE WHILE TRYING TO STEER THE VAN. ALSO THE SPACE AROUND THE HORN BUTTON IS SUCH IF YOU HAVE BUTTONS ON A SPORT'S JACKET THOSE BUTTONS CAN GET CAUGHT UNDER THE HORN BUTTON AND MAKES CONTROLLING THE STEERING WHEEL ALMOST IMPOSSIBLE. SO WHEN TURNING THE WHEEL IF ANY OF THESE CONDITIONS HAPPEN YOU MIGHT NOT HAVE TH…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11219567 at NHTSA ↗

TL* THE CONTACT RENTED A 2019 DODGE GRAND CARAVAN. THE CONTACT WAS SEATED IN THE REAR OF THE VEHICLE BEHIND THE DRIVER'S SEAT. WHILE ATTEMPTING TO ADJUST THE SEAT, THE HEADREST STRUCK THE BACK OF THE CONTACT'S NECK. THE CONTACT STATED THAT SHE WAS EXPERIENCING HEADACHES DUE TO THE INJURY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INFORMED AVIS CAR RENTAL SAN FRANCISCO INTERNATIONAL AIRPORT (780 N MCDONNELL RD, SAN FRANCISCO, CA 94128, [phone removed]) OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILU…

Owner-reported narrative. 11 miles reported. Look up ODI 11230570 at NHTSA ↗

WHILE TRAVELING AROUND 30MPH, BRAKES WERE APPLIED IN A "PANIC STOP" FASHION - FAST HARD DEPRESSION. THE ROAD WAS STRAIGHT, CLEAN AND DRY. VISIBILITY WAS EXCELLENT AND THE VIEW WAS CLEAR FOR ABOUT A HALF MILE. WHEN THE BRAKES WERE APPLIED IT FELT AS THOUGH THE ABS SYSTEM INTERFERED WITH BRAKING, CAUSING NO ACTUAL FORCE TO BE APPLIED TO THE BRAKES. NO DECELERATION WAS FELT BY THE DRIVER, OR ANY OF THE OTHER TWO PASSENGERS. ALTHOUGH THE BRAKE PEDAL WAS FULLY DEPRESSED, THE VAN CONTINUED AT A SPEED OF ABOUT 35MPH FOR AN ADDITIONAL 70-80 FEET WIT…

Owner-reported narrative. 3,500 miles reported. Look up ODI 11230645 at NHTSA ↗

THE CAR WAS PARKED IN THE DRIVEWAY. I WAS SITTING ON THE DRIVER SIDE MIDDLE SEAT, NOT SITTING BACK, AS THE SEAT WAS RECLINED TOO FAR FOR ME TO SIT WITH MY BACK AGAINST THE BACK OF THE SEAT. WHEN I WAS TRYING TO BRING THE SEAT BACK FORWARD FROM THE LEANED BACK POSITION, THE HEAD REST CAME DOWN AND SLAMMED INTO MY NECK IT'S AS IF THE MECHANISM THOUGHT THE SEAT WERE GOING TO BE STOWED INTO THE FLOOR. I HAVE BEEN SUFFERING FROM A MASSIVE HEADACHE SINCE THIS HAPPENED. I WILL BE GOING TO MY DOCTOR WHEN I RETURN HOME, TO SEE IF THERE IS ANY SERI…

Owner-reported narrative. 1,600 miles reported. Look up ODI 11234308 at NHTSA ↗

WE RENTED THIS CARAVAN WHILE ON VACATION IN DESTIN. ON OUR WAY TO RETURN IT, THIS PAST MONDAY, I WAS SITTING ON THE DRIVER SIDE SECOND ROW SEAT. I WANTED TO RECLINE MY SEAT A BIT ,SO I REACHED MY LEFT HAND DOWN TO PULL THE LEVER AT THE BOTTOM DOOR SIDE OF THE SEAT. INSTEAD OF THAT BEING WHERE A RECLIING LEVER WOULD NORMALLY BE, IT WAS THE LEVER FOR FLIPPING THE ENTIRE SEAT UP AND SNAPPING DOWN THE HEADREST. IT FORCED ME INTO A FORWARD FOLDED POSITION WITH GREAT FORCE, THEN THE HEADREST SNAPPED DOWN ON MY NECK. I WAS DIAGNOSED WITH EXTREME WHI…

Owner-reported narrative. Look up ODI 11253590 at NHTSA ↗

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Reported: 2019-10-24 (October 24, 2019)

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.

Consequence: If the seat strikers fail, the seat or seat belt may not adequately restrain the occupant, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will weld in a striker reinforcement bracket on the second and third row outboard seat strikers, free of charge. The recall began December 19, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is V91.

Reported: 2020-05-15 (May 15, 2020)

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.