2004 Damon INTRUDER: complaints, problems and recalls

DT: THE CONSUMER OWNS A 2004 DAMON INTRUDER 350. THE INNER REAR GOODYEAR TIRE BLEWOUT AT 3200 MILES. THE CONSUMER IS AFRAID TO DRIVE THE VEHICLE BECAUSE THE OTHER TIRES MAY BE DEFECTIVE AS WELL. GOODYEAR, G670RV, 245/70R19.5. THERE WAS A DAMAGED PLACES INSIDE THE TIRE. THE TIRE IS AVAILABLE FOR INSPECTION. *AK *NM

Owner-reported narrative. 3,200 miles reported. Look up ODI 10126726 at NHTSA ↗

TL* - THE CONTACT OWNS A 2004 DAMON INTRUDER 350W WITH A CURRENT MILEAGE OF 8,000 MILES. THE CONTACT STATED THAT WHEN THE DOMETIC REFRIGERATOR RM2862 WAS INSTALLED THE EXHAUST TUBE WAS TOO CLOSE TO THE ELECTRIC WIRES. THE CONTACT WAS CONCERNED THAT THIS WOULD CAUSE A FIRE. THE CONTACT HAD THE RV LOOKED AT BY PERKINS RV COMPANY IN FLORIDA. PERKINS TOLD THE CONTACT THAT A FIRE COULD START. THE CONTACT CALLED THE MANUFACTURER (DAMON) AND SENT PICTURES. DAMON TOLD THE CONTACT THAT THEY WOULD HAVE THE ENGINEERS LOOK INTO THE PROBLEM. THE CONTA…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10187692 at NHTSA ↗

2004 DAMON INTRUDER RV DOES NOT CLOSE COMPLETE FOR SAFE TRAVEL CUSTOMER STATES THAT THE ARMS DON'T LOCK IN**CC WHILE DRIVING, THE AWNING EXTENDED ABOUT 8-10 INCHES FROM THE RV, SLAMMED BACK AGAINST THE RV. THE CONSUMER EXTENDED THE AWNING AND NOTICED BOTH ARMS WERE LOOSE. THE AWNING COULD ONLY BE RETRACTED SEVERAL INCHES AT A TIME AND THE CONSUMER HAD TO TWIST AND WORK WITH BOTH ARMS SO THE AWNING WOULD RETRACT. THE CONSUMER LEFT THE AWNING RETRACTED AND WAS UNABLE TO USE IT.*TR

Owner-reported narrative. Look up ODI 10201368 at NHTSA ↗

TL*THE CONTACT OWNS A 2004 DAMON INTRUDER MOTOR HOME. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT'S VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT); HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 30,000. UPDATED 05/19/08. *LJ

Owner-reported narrative. Look up ODI 10226378 at NHTSA ↗

Reported: 2006-04-24 (April 24, 2006)

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS" AND NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy: DAMON IS WORKING WITH WORKHORSE TO CONTACT THE OWNERS AND REMEDY THIS CAMPAIGN . WORKHORSE WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR DAMON AT 1-800-860-3812.

Reported: 2006-11-28 (November 28, 2006)

ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Remedy: CHEVROLET AND WORKHORSE ARE HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225 AND 06V289). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, WORKHORSE AT 877-294-6773, OR DAMON AT 1-574-264-5517.

Reported: 2007-01-30 (January 30, 2007)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE BUILT WITHOUT THE RED REAR REFLEX REFLECTORS AND SOME MOTOR HOMES WERE BUILT WITHOUT THE SIDE REAR RED REFLEX REFLECTORS.

Consequence: DURING NIGHT DRIVING CONDITIONS OR WHILE THE MOTOR HOME IS PARKED, THE REAR AND SIDE MARKER LIGHTS WILL NOT PROVIDE ANY REFLEX REFLECTION TO MARK THE VEHICLE'S LOCATION IN THE DARK INCREASING THE RISK OF A CRASH.

Remedy: DAMON WILL PROVIDE THE OWNERS WITH A KIT CONTAINING THE MISSING REFLECTORS AND INSTRUCTIONS FOR APPLYING THEM TO THEIR VEHICLE. OWNERS MAY CHOOSE TO HAVE THEIR DEALERS DO THE REPAIR FREE OF CHARGE. THE RECALL BEGAN ON JULY 9, 2007. OWNERS MAY CONTACT DAMON AT 1-800-860-3812.

Reported: 2007-03-20 (March 20, 2007)

CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.

Reported: 2008-10-09 (October 9, 2008)

DAMON IS RECALLING 4,677 MY 2004-2006 CHALLENGER, DAYBREAK, INTRUDER, MY 2004-2005 ESCAPER, ULTRASPORT, AND MY 2005 ASTORIA AND ASTORIA WALDORF MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT

Reported: 2009-06-16 (June 16, 2009)

DAMON IS RECALLING 2,415 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.

Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.