2002 Damon INTRUDER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
3 distinct recall campaigns
23,500 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 40.0% |
| Transmission and shifting | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic | 2 |
| Equipment | 1 |
| Fuel/Propulsion System | 1 |
| Power Train | 1 |
| Structure | 1 |
| Structure:Body:Door | 1 |
| Visibility:Windshield Wiper/Washer | 1 |
Service Brakes, Hydraulic: 2; Equipment: 1; Fuel/Propulsion System: 1; Power Train: 1; Structure: 1; Structure:Body:Door: 1; Visibility:Windshield Wiper/Washer: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 2 |
| 2010 | 1 |
| 2011 | 1 |
| 2017 | 1 |
2003: 2; 2010: 1; 2011: 1; 2017: 1
Pattern summary
Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001793 · 2003-01-02 (January 2, 2003)
CONSUMER HAD DIFFICULTY CHECKING TRANSMISSION FLUID. THE DEALER HAD ATTEMPTED TO REPAIR THE VEHICLE 3 TIMES UNSUCCESSFULLY. *TS *AK THERE WAS A RATTLE NOISE, THE BATHROOM WAS OUT OF LINE, THE DOOR /EXIT DOOR DIDN'T STAY CLOSED, THE TANK LEAKED, THE WINDSHIELD WIPER WAS INOPERATIVE, AND THE ANTENNA WAS INOPERATIVE. SCC
Owner-reported narrative. Look up ODI 10001793 at NHTSA ↗
Owner report 10042347 · 2003-11-18 (November 18, 2003)
LEFT TOP CORNER WINDSHIELD SEAL FAILED, AND WAS LEAKING A LOT OF WATER. (2002 DAMON INTRUDER 369)*AK THE WINDSHIELD CAME OUT AT THE TOP LEFT HAND CORNER AND CAUSED WATER TO ENTER THE RV. THE DEALER INDICATED THAT THEY DIDN'T THINK IT WOULD STAY IN PLACE BECAUSE OF STRUCTURAL CONDITIONS THAT CAUSED THE SEAL NOT TO HOLD. *NLM
Owner-reported narrative. Look up ODI 10042347 at NHTSA ↗
Owner report 10322868 · 2010-03-30 (March 30, 2010)
TL*THE CONTACT OWNS A 2002 DAMON INTRUDER RV. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN UNUSUAL SMELL EMITTING FORM THE BRAKING SYSTEM. THE VEHICLE BEGAN DRAGGING AND WAS HESITANT TO ACCELERATE. THE VEHICLE WAS MOVED OFF OF THE ROAD. ONCE THE VEHICLE COOLED OFF FOR SEVERAL MINUTES, IT BEGAN OPERATING NORMALLY. THE CONTACT WAS ADVISED THAT THERE WAS A RECALL ON THE BRAKING SYSTEM; HOWEVER, THE REMEDY WAS NOT AVAILABLE (NHTSA CAMPAIGN ID NUMBER 09V225000- SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE RECALL REME…
Owner-reported narrative. 20,000 miles reported. Look up ODI 10322868 at NHTSA ↗
Owner report 10400093 · 2011-05-05 (May 5, 2011)
I HAD A SAFETY RECALL # 50401C DONE ON 05/09/2006 TO REPLACE ALL 4 CALIPERS BECAUSE THEY MIGHT HANG UP AND CAUSE BRAKE OVERHEATING AND MAYBE A ACCIDENT. AT THAT TIME THERE WAS NO DAMAGE AND NO WORN OF CRACKED PARTS. I WAS ASKED TO RETURN AGAIN FOR RECALL # 51101C TO AGAIN REPLACE ALL 4 CALIPERS TO THE LATEST STYLE FOR THE SAME REASON. THIS TIME 3 OF THE 4 CALIPERS ON THE MOTORHOME WERE DEEMED NOT USABLE BECAUSE OF CRACKS BUT THE WORK HORSE CORP. WON'T PAY FOR NEW ROTORS. I THINK THIS DAMAGE IS THEIR PROBLEM AND NOT MINE. PLEASE ADVISE.
Owner-reported narrative. 45,223 miles reported. Look up ODI 10400093 at NHTSA ↗
Owner report 11010702 · 2017-07-26 (July 26, 2017)
I PURCHASED THIS RV IN DEC 2016 I HAVE BEEN ON A COUPLE SMALL TRIPS THEN WENT ON A 1000 MILE TRIP AND FOUND THAT A SWAY BAR BOLT WAS MISSING AND THE PROPANE TANK WAS RUBBING ON THE REAR LEAF SPRINGS. THE SPACE BETWEEN THE PROPANE TANK AND LEAF SPRINGS IS TO CLOSE. I HAVE TAKEN A PHOTO OF THE ISSUE. I HAVE LOOKED FOR A RECALL BUT I THINK BECAUSE OF THE AGE IT HAS DROPPED OFF. THERE ARE MORE VEHICLES OUT THERE THAT ARE LIKE MINE AND I WOULD BE AFRAID IF SOMETHING WOULD HAPPEN TO SOMEONE ELSE.I AM A RETIRED FIREFIGHTER AND HAVE BEEN ON A PROPANE…
Owner-reported narrative. 23,500 miles reported. Look up ODI 11010702 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V080000 · Service Brakes, Hydraulic:Brake Fluid Low Warning: Lamp
Reported: 2003-03-05 (March 5, 2003)
CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION IS BEGAN MAY 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAMON AT 1-219-272-9212.
NHTSA campaign record ↗07V130000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-20 (March 20, 2007)
CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
NHTSA campaign record ↗09V225000 · Service Brakes, Hydraulic
Reported: 2009-06-16 (June 16, 2009)
DAMON IS RECALLING 2,415 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
NHTSA campaign record ↗