2020 Chevrolet TRAX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
94 owner complaints analyzed
0 distinct recall campaigns
25,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 24 of 94 complaints (25.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 17.0% |
| Transmission and shifting | 11 | 11.7% |
| Steering behavior | 6 | 6.4% |
| Engine operation | 4 | 4.3% |
| Electrical and battery issues | 4 | 4.3% |
| Fuel system concerns | 1 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 24 |
| Engine | 21 |
| Unknown Or Other | 17 |
| Power Train | 15 |
| Service Brakes | 12 |
| Fuel/Propulsion System | 11 |
| Suspension | 9 |
| Vehicle Speed Control | 6 |
Electrical System: 24; Engine: 21; Unknown Or Other: 17; Power Train: 15; Service Brakes: 12; Fuel/Propulsion System: 11; Suspension: 9; Vehicle Speed Control: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 76 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 7 |
| 2021 | 7 |
| 2022 | 12 |
| 2023 | 7 |
| 2024 | 21 |
| 2025 | 22 |
| 2026 | 18 |
2020: 7; 2021: 7; 2022: 12; 2023: 7; 2024: 21; 2025: 22; 2026: 18
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11301645 · 2020-01-24 (January 24, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…
Owner-reported narrative. 900 miles reported. Look up ODI 11301645 at NHTSA ↗
Owner report 11306755 · 2020-02-03 (February 3, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, [phone removed]) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE…
Owner-reported narrative. 13 miles reported. Look up ODI 11306755 at NHTSA ↗
Owner report 11339737 · 2020-07-16 (July 16, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.
Owner-reported narrative. 518 miles reported. Look up ODI 11339737 at NHTSA ↗
Owner report 11361704 · 2020-09-29 (September 29, 2020)
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Owner-reported narrative. 19,000 miles reported. Look up ODI 11361704 at NHTSA ↗
Owner report 11366265 · 2020-10-25 (October 25, 2020)
RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
Owner-reported narrative. Look up ODI 11366265 at NHTSA ↗
Owner report 11366956 · 2020-10-29 (October 29, 2020)
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Owner-reported narrative. Look up ODI 11366956 at NHTSA ↗
Owner report 11378236 · 2020-12-07 (December 7, 2020)
WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)
Owner-reported narrative. 120 miles reported. Look up ODI 11378236 at NHTSA ↗
Owner report 11398458 · 2021-03-01 (March 1, 2021)
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…
Owner-reported narrative. 30,000 miles reported. Look up ODI 11398458 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.