2020 Chevrolet TRAX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
94 owner complaints analyzed
0 distinct recall campaigns
25,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 24 of 94 complaints (25.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 17.0% |
| Transmission and shifting | 11 | 11.7% |
| Steering behavior | 6 | 6.4% |
| Engine operation | 4 | 4.3% |
| Electrical and battery issues | 4 | 4.3% |
| Fuel system concerns | 1 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 24 |
| Engine | 21 |
| Unknown Or Other | 17 |
| Power Train | 15 |
| Service Brakes | 12 |
| Fuel/Propulsion System | 11 |
| Suspension | 9 |
| Vehicle Speed Control | 6 |
Electrical System: 24; Engine: 21; Unknown Or Other: 17; Power Train: 15; Service Brakes: 12; Fuel/Propulsion System: 11; Suspension: 9; Vehicle Speed Control: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 76 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 7 |
| 2021 | 7 |
| 2022 | 12 |
| 2023 | 7 |
| 2024 | 21 |
| 2025 | 22 |
| 2026 | 18 |
2020: 7; 2021: 7; 2022: 12; 2023: 7; 2024: 21; 2025: 22; 2026: 18
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11301645 · 2020-01-24 (January 24, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…
Owner-reported narrative. 900 miles reported. Look up ODI 11301645 at NHTSA ↗
Owner report 11366956 · 2020-10-29 (October 29, 2020)
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Owner-reported narrative. Look up ODI 11366956 at NHTSA ↗
Owner report 11306755 · 2020-02-03 (February 3, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, [phone removed]) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE…
Owner-reported narrative. 13 miles reported. Look up ODI 11306755 at NHTSA ↗
Owner report 11361704 · 2020-09-29 (September 29, 2020)
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Owner-reported narrative. 19,000 miles reported. Look up ODI 11361704 at NHTSA ↗
Owner report 11461832 · 2022-04-22 (April 22, 2022)
The service power steering drive carefully light came on. The traction slippery when wet icon came on .My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.
Owner-reported narrative. Look up ODI 11461832 at NHTSA ↗
Owner report 11510210 · 2023-03-05 (March 5, 2023)
I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during d…
Owner-reported narrative. Look up ODI 11510210 at NHTSA ↗
Owner report 11677389 · 2025-07-30 (July 30, 2025)
Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and wou…
Owner-reported narrative. Look up ODI 11677389 at NHTSA ↗
Owner report 11480687 · 2022-08-23 (August 23, 2022)
My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not p…
Owner-reported narrative. Look up ODI 11480687 at NHTSA ↗
Owner report 11602005 · 2024-07-14 (July 14, 2024)
1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicator light can on, So they told me there was nothing wrong, When the battery is dead no indicator light come on the dash to indicate that there is a problem, This happen at least 7 times last year during the Summer Months, …
Owner-reported narrative. Look up ODI 11602005 at NHTSA ↗
Owner report 11697049 · 2025-11-02 (November 2, 2025)
Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…
Owner-reported narrative. Look up ODI 11697049 at NHTSA ↗