2019 Chevrolet TRAX: complaints, problems and recalls

I HAD A BAD EXPERIENCE WITH THE BRAKES ON THIS VEHICLE. I HAD THIS CAR TO NOT STOP ON ME ON TWO OCCASIONS . ONCE IN A PARKING SPOT, AND ONCE WHEN I APPROACHED A BUSY INTERSECTION ON A COLLEGE CAMPUS. THE CAR WOULD NOT STOP. IT MADE A GRIND G NOISE, SKIED AND JUST WOULD NOT STOP. I HAD TO THROW THE CAR OUT OF DRIVE TO GET IT TO STOP. THE DEALERSHIP PLILIPS CHEVROLET IS SAYING THE DIAGNOSTIC TESTS DID NOT DETECT A PROBLEM. S I JUST IMAGINED THE TERRIFYING ORDEALS THAT I ENCOUNTERED. I NOW HAVE TO GO BACK AND GET THIS CAR AND DRIVE IT BRILL…

Owner-reported narrative. 365 miles reported. Look up ODI 11153315 at NHTSA ↗

BOUGHT CAR 4 DAYS AGO. STEERING PULLED TO LEFT. WAS ASSURED IT JUST NEEDED ALIGNMENT. NEXT DAY, DEALERSHIP DID A BOTCHED ALIGNMENT (GOT SECOND OPTION AND RE-DO AT BELLE TIRE, PROVING MY SUSPICIONS). ISSUE STILL HAPPENING. CAR PULLS TO THE RIGHT' AND I FEEL LIKE I AM IN A DEATHTRAP. IT FEELS VERY UNSAFE TO DRIVE BECAUSE NO MATTER WHAT I DO IT CONTINUALLY WANTS TO PULL TO THE RIGHT. STEERING WHEEL STIFF TURNING LEFT AND LOOSE ON RIGHT. MUST KEEP STEERING WHEEL STRAIGHT EVEN WHEN ON CURVED ROADS THAT TURN LEFTWARD. I AM AFRAID THAT THIS CAR WAS …

Owner-reported narrative. 3,300 miles reported. Look up ODI 11171048 at NHTSA ↗

A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.

Owner-reported narrative. 12 miles reported. Look up ODI 11181604 at NHTSA ↗

I PURCHASED A NEW 2019 CHEVY TRAX AFTER TRADING IN MY 2016 TRAX. I HAD BEEN DRIVING IT FOR ABOUT TWO WEEKS WHEN MY RADIO, TURN SIGNAL, PHONE CALLS AND ONSTAR (NOT SURE ABOUT BACK UP CAMERA) WAS AFFECTED BY SOME GLITCH. THE SOUND WENT AWAY FROM MY TURN SIGNAL, ALL THE RADIO CHANNELS, NO SOUND BUT COULD RECEIVE PHONE CALLS AND TRIED TO CALL ONSTAR PER SALES REP TO DO A DIAGNOSIS BUT THE CALL COULD NOT BE HEARD. THE ONSTAR CALL COULD NOT BE DISCONNECTED. THE EVENTUAL FIX TO THIS WAS I TOOK IT TO THE DEALERSHIP AND THE SALES REP DID A FACTORY RESET…

Owner-reported narrative. 500 miles reported. Look up ODI 11195658 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). SUMMIT CHEVROLET BUICK GMC (318 GRANT AVE, AUBURN, NY 13021, [phone removed]) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 11204934 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WHILE DRIVING BETWEEN 40-60 MPH. ALSO, THE VEHICLE WOBBLED AND HESITATED. THE CONTACT STRUGGLED WITH THE STEERING WHEEL, BUT MANAGED TO REGAIN CONTROL TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO NEW SMYRNA BEACH CHEVROLET (2375 FL-44, NEW SMYRNA BEACH, FL 32168, [phone removed]) TO BE DIAGNOSED, BUT THE TEST COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE DEALER TRIED TO KEEP AND SELL THE VEHICLE. THE MANUFACTURE…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11205985 at NHTSA ↗

CAR WAS PARKED, IDLING, AND SUDDENLY THE DRIVERS SIDE WINDOW SHATTERED INTO MANY PIECES. SOME DROPPING INTO DOOR BUT MOSTLY WINDOW STAYED INTACT.

Owner-reported narrative. 4,645 miles reported. Look up ODI 11206462 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT PURCHASED THE VEHICLE FROM TC CHEVROLET (LOCATED AT 2045 ROGUE VALLEY HWY 99 N, ASHLAND, OR 97520, [phone removed]), BUT WAS NOT ALLOWED TO DRIVE IT OFF THE LOT BECAUSE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBERS: 9-159953…

Owner-reported narrative. Look up ODI 11209184 at NHTSA ↗

Reported: 2018-11-01 (November 1, 2018)

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Reported: 2019-04-18 (April 18, 2019)

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.

Consequence: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

Remedy: GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.