2015 Chevrolet SUBURBAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
428 owner complaints analyzed
11 distinct recall campaigns
62,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 293 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 149 of 428 complaints (34.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 155 | 36.2% |
| Steering behavior | 61 | 14.3% |
| Transmission and shifting | 48 | 11.2% |
| Electrical and battery issues | 27 | 6.3% |
| Engine operation | 19 | 4.4% |
| Fuel system concerns | 17 | 4.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 149 |
| Steering | 58 |
| Electrical System | 57 |
| Unknown Or Other | 53 |
| Power Train | 46 |
| Engine | 39 |
| Structure:Body | 28 |
| Suspension | 28 |
Service Brakes: 149; Steering: 58; Electrical System: 57; Unknown Or Other: 53; Power Train: 46; Engine: 39; Structure:Body: 28; Suspension: 28
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 52 |
| 25,000 to 49,999 | 39 |
| 50,000 to 74,999 | 85 |
| 75,000 to 99,999 | 65 |
| 100,000 to 149,999 | 40 |
| 150,000 and above | 12 |
Under 25,000: 52; 25,000 to 49,999: 39; 50,000 to 74,999: 85; 75,000 to 99,999: 65; 100,000 to 149,999: 40; 150,000 and above: 12
50,000 to 74,999 miles has the most reports with usable mileage (85). 135 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 23 |
| 2016 | 31 |
| 2017 | 47 |
| 2018 | 79 |
| 2019 | 88 |
| 2020 | 34 |
| 2021 | 31 |
| 2022 | 29 |
| 2023 | 13 |
| 2024 | 24 |
| 2025 | 17 |
| 2026 | 9 |
2014: 3; 2015: 23; 2016: 31; 2017: 47; 2018: 79; 2019: 88; 2020: 34; 2021: 31; 2022: 29; 2023: 13; 2024: 24; 2025: 17; 2026: 9
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 155 complaint narratives. Steering behavior appears in 61 complaint narratives. Transmission and shifting appears in 48 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10633493 · 2014-09-16 (September 16, 2014)
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10633493 at NHTSA ↗
Owner report 10669162 · 2014-12-30 (December 30, 2014)
THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…
Owner-reported narrative. 1,400 miles reported. Look up ODI 10669162 at NHTSA ↗
Owner report 10669340 · 2014-12-31 (December 31, 2014)
I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS
Owner-reported narrative. 282 miles reported. Look up ODI 10669340 at NHTSA ↗
Owner report 10672063 · 2015-01-13 (January 13, 2015)
SINCE PURCHASING THIS VEHICLE IN JULY OF 2014 IT HAS BEEN BACK AT THE DEALER SEVERAL TIMES FOR THE TIGHTEN GAS CAP LIGHT & THE CHECK ENGINE LIGHT. EVEN IF GAS HASN'T BEEN PUT INTO THE CAR FOR SEVERAL DAYS THE LIGHT JUST COMES ON AND SOON AFTER THE CHECK ENGINE LIGHT COMES. *TR
Owner-reported narrative. 1,000 miles reported. Look up ODI 10672063 at NHTSA ↗
Owner report 10676291 · 2015-01-18 (January 18, 2015)
I RECEIVED A PHONE CALL THRU THE INTEGRATED BLUETOOTH SYSTEM IN THE VEHICLE. AFTER I DISCONTINUED THE CALL VIA STEERING WHEEL CONTROLS THE DRIVERS INFORMATION CENTER REMAINED IN CALL MODE AND WOULD NOT CHANGE EVEN AFTER MY PASSENGER VERIFIED ON MY PHONE THE CALL WAS ENDED. AFTER ABOUT THREE MINUTES THE DRIVERS INFORMATION CENTER RETURNED TO SPEEDOMETER MODE. ABOUT 10 MINUTES LATER I WAS BACKING INTO THE PARKING SPACE NEXT TO A OFFICE BUILDING AND THE BACKUP CAMERA AND RADAR, DRIVERS INFORMATION CENTER RADAR DISPLAY, AND THE SEAT VIBRATION SAFE…
Owner-reported narrative. 7,000 miles reported. Look up ODI 10676291 at NHTSA ↗
Owner report 10690897 · 2015-02-26 (February 26, 2015)
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIL…
Owner-reported narrative. 36,000 miles reported. Look up ODI 10690897 at NHTSA ↗
Owner report 10691795 · 2015-03-03 (March 3, 2015)
THIS VEHICLE HAS A PUSH BUTTON START/STOP. YOU CAN STOP THE VEHICLE WHILE IT IS IN GEAR, AND IF YOU GET OUT THE VEHICLE CAN JUST ROLL AWAY. THIS HAS NEARLY CAUSED 2 SERIOUS ACCIDENTS, ONCE IT ROLLED BACKWARDS, NARROWLY MISSING A PEDESTRIAN, ANOTHER TIME FORWARDS INTO A CAR IN FRONT. GM NEED TO RECTIFY THIS ASAP. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10691795 at NHTSA ↗
Owner report 10692807 · 2015-03-08 (March 8, 2015)
FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR
Owner-reported narrative. 6,000 miles reported. Look up ODI 10692807 at NHTSA ↗
Recall history
11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V152000 · Power Train:Automatic Transmission:Cooling Unit And Lines
Reported: 2014-03-31 (March 31, 2014)
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
Consequence: If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
Remedy: GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
NHTSA campaign record ↗14V374000 · Power Train:Transfer Case (4-Wheel Drive)
Reported: 2014-06-27 (June 27, 2014)
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
Consequence: If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
NHTSA campaign record ↗14V451000 · Air Bags:Side/Window
Reported: 2014-07-23 (July 23, 2014)
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
Consequence: During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
Remedy: GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14359.
NHTSA campaign record ↗14V719000 · Steering:Electric Power Assist System
Reported: 2014-11-10 (November 10, 2014)
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
Consequence: An unexpected loss of power steering increases the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
NHTSA campaign record ↗15V640000 · Electrical System:Ignition
Reported: 2015-10-09 (October 9, 2015)
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
NHTSA campaign record ↗16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2016-09-08 (September 8, 2016)
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
NHTSA campaign record ↗17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2017-07-10 (July 10, 2017)
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
NHTSA campaign record ↗18V586000 · Steering:Electric Power Assist System
Reported: 2018-09-07 (September 7, 2018)
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
Consequence: If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
NHTSA campaign record ↗19V645000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2019-09-06 (September 6, 2019)
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
NHTSA campaign record ↗19V761000 · Service Brakes | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Wheel Speed Sensor/Tone Ring | Electronic Stability Control (Esc)
Reported: 2019-10-24 (October 24, 2019)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
NHTSA campaign record ↗26V289000 · Power Train:Transfer Case (4-Wheel Drive)
Reported: 2026-05-07 (May 7, 2026)
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
NHTSA campaign record ↗