2014 Chevrolet SUBURBAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
59 owner complaints analyzed
3 distinct recall campaigns
55,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 35 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 17 of 59 complaints (28.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 8.5% |
| Electrical and battery issues | 5 | 8.5% |
| Steering behavior | 3 | 5.1% |
| Engine operation | 2 | 3.4% |
| Braking behavior | 2 | 3.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 17 |
| Air Bags | 15 |
| Electrical System | 7 |
| Structure:Body | 7 |
| Power Train | 5 |
| Suspension | 4 |
| Seats | 3 |
| Service Brakes | 3 |
Unknown Or Other: 17; Air Bags: 15; Electrical System: 7; Structure:Body: 7; Power Train: 5; Suspension: 4; Seats: 3; Service Brakes: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 3 |
Under 25,000: 3; 25,000 to 49,999: 10; 50,000 to 74,999: 9; 75,000 to 99,999: 3; 100,000 to 149,999: 7; 150,000 and above: 3
25,000 to 49,999 miles has the most reports with usable mileage (10). 24 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 5 |
| 2016 | 7 |
| 2017 | 6 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 10 |
| 2021 | 12 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 1 |
2014: 2; 2015: 5; 2016: 7; 2017: 6; 2018: 8; 2019: 5; 2020: 10; 2021: 12; 2022: 1; 2023: 2; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 5 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10592294 · 2014-05-18 (May 18, 2014)
BROKEN STABILIZER LINK ON DRIVERS SIDE. AFTER HITTING A POT HOLE. *JS
Owner-reported narrative. 42,404 miles reported. Look up ODI 10592294 at NHTSA ↗
Owner report 10649028 · 2014-10-21 (October 21, 2014)
NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME BECAUSE THE MIRROR WILL NOT GO HIGH ENOUGH TO SEE OVER A HUNDRED FEET OR SO. I HAVE TO BEND MY HEAD DOWN TO SEE IN THE DISTANT. CHEVROLET WAS NOTIFIED 2 TIMES AND I TALKED TO THEM BUT THEY ARE UNWILLING TO DO ANYTHING ABOUT IT. ONLY TO SAY THAT IS…
Owner-reported narrative. 14 miles reported. Look up ODI 10649028 at NHTSA ↗
Owner report 10705914 · 2015-04-15 (April 15, 2015)
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10705914 at NHTSA ↗
Owner report 10713233 · 2015-04-27 (April 27, 2015)
THIS IS A RECURRING PROBLEM WITH MY 2014 SUBURBAN Z-71 4X4, FIRST OCCURRING AT 2735 MILES, AND AGAIN AT 19,367, 19,420, AND 20,435 MILES. WHILE DRIVING AT OR ABOVE 45 MPH, THE VEHICLE HAS EXHIBITED THE FOLLOWING SYMPTOMS: LOSS OF POWER WHILE THE "CHECK ENGINE," "STABILTRAK" AND "TRACTION CONTROL" WARNING LIGHTS APPEAR. THE VEHICLE INFORMATION CENTER READS "TRACTION CONTROL: OFF / STABILTRAK: OFF" FOLLOWED BY "SERVICE TRACTION CONTROL" AND "SERVICE STABILTRAK." THE READOUT THEN SHOWS "ENGINE POWER REDUCED." THE VEHICLE WILL NOT MAINTAIN H…
Owner-reported narrative. 2,735 miles reported. Look up ODI 10713233 at NHTSA ↗
Owner report 10717602 · 2015-05-21 (May 21, 2015)
EMERGENCY BRAKE PEDAL IS THE PROBLEM. IT IS MOUNTED TOOOOO HIGH, CLOSE TO THE BOTTOM OF DASH- BOARD AND TOOOO FAR TO THE LEFT. IT MAKES IT VERY, VERY DIFFICULT TO GET THE PROPER LEVERAGE TO APPLY, ESPECIALLY IF WEARING BOOTS OR WORK SHOES. WHEN I ENGAGED IT THAT TIME MY ANKLE "POPPED". AT FIRST, THE LOUD NOISE CAUSED ME TO THINK IT CRACKED. IT TURNED OUT THAT THE PERONEAL TENDON HAD SLIPPED OUT OF IT'S ANKLE GROOVE & THE SUPPORTING LIGAMENT WAS NOW STRETCHED & UNABLE TO PROPERLY SUPPORT THE TENDONS & ANKLE. I'VE BEEN GETTING TREATMENT SINCE…
Owner-reported narrative. 12,000 miles reported. Look up ODI 10717602 at NHTSA ↗
Owner report 10720985 · 2015-05-22 (May 22, 2015)
THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT IS DIFFICULT TO SEE ESP. ON SUNNY DAYS SOOOOO OUT OF SIGHT=OUT OF MIND= ALWAYS BEING FORGOTTEN TO TURN BACK ON=ALWAYS BREATHING CANCER CAUSING DIESEL FUMES. THIS CLIMATE CONTROL IS THE WORLD'S WORST. THIS IS MY 8TH SUBURBAN & FIRST TIME FOR THIS. I…
Owner-reported narrative. Look up ODI 10720985 at NHTSA ↗
Owner report 10744090 · 2015-07-28 (July 28, 2015)
I USE MY SEAT WARMER MOST OF HE TIME HOWEVER WHEN DRIVING ABOUT 6 HOURS I SUFFERED BURNS/BLISTERS TO BOTH SIDES OF MY BUTT. THE SEAT DIDN'T CATCH FIRE OR MELT , NEITHER DID MY SHORTS. I DID NOT SEEK MEDICAL ATTENTION I AM CARING FOR THE BURNS AT HOME I WOULD LIKE THIS INVESTIGATED .... UPDATED 09/30/15*BF UPDATED 12/11/2017*CN
Owner-reported narrative. 39,000 miles reported. Look up ODI 10744090 at NHTSA ↗
Owner report 10851485 · 2016-03-24 (March 24, 2016)
THE DRIVER SIDE AND REAR PASSENGER SIDE OUTSIDE DOOR HANDLES CRACKED ON THE INSIDE. THE DASH IS GETTING A BIG CRACK ABOVE THE STEERING WHEEL.
Owner-reported narrative. 52,000 miles reported. Look up ODI 10851485 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V342000 · Service Brakes, Hydraulic
Reported: 2013-08-06 (August 6, 2013)
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence: Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
NHTSA campaign record ↗14V614000 · Electrical System
Reported: 2014-10-01 (October 1, 2014)
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
NHTSA campaign record ↗21V054000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA campaign record ↗