2016 Chevrolet SUBURBAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
219 owner complaints analyzed
6 distinct recall campaigns
59,963 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 131 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 78 of 219 complaints (35.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 80 | 36.5% |
| Transmission and shifting | 48 | 21.9% |
| Steering behavior | 26 | 11.9% |
| Electrical and battery issues | 13 | 5.9% |
| Engine operation | 11 | 5.0% |
| Fuel system concerns | 1 | 0.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 78 |
| Power Train | 43 |
| Engine | 27 |
| Unknown Or Other | 26 |
| Electrical System | 25 |
| Steering | 22 |
| Suspension | 10 |
| Structure:Body | 8 |
Service Brakes: 78; Power Train: 43; Engine: 27; Unknown Or Other: 26; Electrical System: 25; Steering: 22; Suspension: 10; Structure:Body: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 27 |
| 25,000 to 49,999 | 24 |
| 50,000 to 74,999 | 31 |
| 75,000 to 99,999 | 22 |
| 100,000 to 149,999 | 21 |
| 150,000 and above | 6 |
Under 25,000: 27; 25,000 to 49,999: 24; 50,000 to 74,999: 31; 75,000 to 99,999: 22; 100,000 to 149,999: 21; 150,000 and above: 6
50,000 to 74,999 miles has the most reports with usable mileage (31). 88 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 11 |
| 2017 | 17 |
| 2018 | 17 |
| 2019 | 50 |
| 2020 | 24 |
| 2021 | 19 |
| 2022 | 20 |
| 2023 | 15 |
| 2024 | 12 |
| 2025 | 20 |
| 2026 | 14 |
2016: 11; 2017: 17; 2018: 17; 2019: 50; 2020: 24; 2021: 19; 2022: 20; 2023: 15; 2024: 12; 2025: 20; 2026: 14
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 80 complaint narratives. Transmission and shifting appears in 48 complaint narratives. Steering behavior appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10822503 · 2016-01-27 (January 27, 2016)
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.
Owner-reported narrative. 2,000 miles reported. Look up ODI 10822503 at NHTSA ↗
Owner report 10850219 · 2016-03-17 (March 17, 2016)
2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS. THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD. THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP. IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE. THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING. THE REAR END IS MAKING NOISE IN MY VEHICLE. MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AN…
Owner-reported narrative. 2,400 miles reported. Look up ODI 10850219 at NHTSA ↗
Owner report 10870311 · 2016-05-23 (May 23, 2016)
I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I C…
Owner-reported narrative. 900 miles reported. Look up ODI 10870311 at NHTSA ↗
Owner report 10905691 · 2016-09-12 (September 12, 2016)
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Owner-reported narrative. 1,500 miles reported. Look up ODI 10905691 at NHTSA ↗
Owner report 10909343 · 2016-09-23 (September 23, 2016)
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE SEAT BELTS WOULD NOT LATCH INTO THEIR HARNESSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10909343 at NHTSA ↗
Owner report 10910687 · 2016-09-29 (September 29, 2016)
I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?
Owner-reported narrative. Look up ODI 10910687 at NHTSA ↗
Owner report 10914447 · 2016-10-07 (October 7, 2016)
WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RES…
Owner-reported narrative. 10,500 miles reported. Look up ODI 10914447 at NHTSA ↗
Owner report 10924917 · 2016-11-08 (November 8, 2016)
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR …
Owner-reported narrative. 800 miles reported. Look up ODI 10924917 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V256000 · Suspension:Front:Control Arm
Reported: 2016-04-28 (April 28, 2016)
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
NHTSA campaign record ↗16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2016-09-08 (September 8, 2016)
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
NHTSA campaign record ↗17V033000 · Visibility:Rearview Mirrors/Devices:Exterior
Reported: 2017-01-12 (January 12, 2017)
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
NHTSA campaign record ↗17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2017-07-10 (July 10, 2017)
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
NHTSA campaign record ↗19V645000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2019-09-06 (September 6, 2019)
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
NHTSA campaign record ↗19V761000 · Service Brakes | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Wheel Speed Sensor/Tone Ring | Electronic Stability Control (Esc)
Reported: 2019-10-24 (October 24, 2019)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
NHTSA campaign record ↗