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2002 Chevrolet SILVERADO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

710 owner complaints analyzed

4 distinct recall campaigns

46,567 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 495 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip is the most frequently named component, appearing in 133 of 710 complaints (18.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior35750.3%
Transmission and shifting649.0%
Steering behavior567.9%
Engine operation121.7%
Fuel system concerns121.7%
Electrical and battery issues91.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
133
Service Brakes
70
Service Brakes, Hydraulic
57
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
47
Power Train:Automatic Transmission
43
Parking Brake
26
Air Bags:Frontal
24
Engine And Engine Cooling:Engine
20
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip133
Service Brakes70
Service Brakes, Hydraulic57
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor47
Power Train:Automatic Transmission43
Parking Brake26
Air Bags:Frontal24
Engine And Engine Cooling:Engine20

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 133; Service Brakes: 70; Service Brakes, Hydraulic: 57; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 47; Power Train:Automatic Transmission: 43; Parking Brake: 26; Air Bags:Frontal: 24; Engine And Engine Cooling:Engine: 20

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
109
25,000 to 49,999
158
50,000 to 74,999
100
75,000 to 99,999
50
100,000 to 149,999
54
150,000 and above
24
Reported problems by failure mileage data
CategoryCount
Under 25,000109
25,000 to 49,999158
50,000 to 74,999100
75,000 to 99,99950
100,000 to 149,99954
150,000 and above24

Under 25,000: 109; 25,000 to 49,999: 158; 50,000 to 74,999: 100; 75,000 to 99,999: 50; 100,000 to 149,999: 54; 150,000 and above: 24

25,000 to 49,999 miles has the most reports with usable mileage (158). 215 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
6
2002
75
2003
100
2004
119
2005
195
2006
50
2007
16
2008
12
2009
7
2010
16
2011
18
2012
25
2013
24
2014
32
2015
12
2016
3
Complaints over time data
CategoryCount
20016
200275
2003100
2004119
2005195
200650
200716
200812
20097
201016
201118
201225
201324
201432
201512
20163

2001: 6; 2002: 75; 2003: 100; 2004: 119; 2005: 195; 2006: 50; 2007: 16; 2008: 12; 2009: 7; 2010: 16; 2011: 18; 2012: 25; 2013: 24; 2014: 32; 2015: 12; 2016: 3

Pattern summary

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip leads the component reports. Braking behavior appears in 357 complaint narratives. Transmission and shifting appears in 64 complaint narratives. Steering behavior appears in 56 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000117 · 2002-12-16 (December 16, 2002)

VEHICLE LESS THAN ONE YEAR OLD - PURCHASED NEW. LABEL (AIRBAG WARNING/CHILD RESTRAINT INSTALLATION) ON FRONT PASSENGER SEAT BELT PEELED OFF.

Owner-reported narrative. Look up ODI 10000117 at NHTSA ↗

Owner report 10000195 · 2002-12-17 (December 17, 2002)

VEHICLE ROLLED BACK WHILE IN PARK. TRUCK WAS FOUND AGAINST THE HOUSE WITH THE DOORS LOCKED AND STILL IN PARK. EMERGENCY BRAKE IS TYPICALLY ENGAGED BECAUSE IT IS PARKED ON A SLOPE DRIVE BUT IT WAS FOUND DISENGAGED. WHILE BEING TOWED IT ALSO ROLLED WHILE LOADING ONTO THE TOW TRUCK. AGAIN, IT WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED. VEHICLE WAS LOOKED AT BY TWO SEPARATE SERVICE DEPARTMENTS WITH NO CAUSE FOUND. DAMAGE WAS DONE TO THE TRUCK AND THE HOME BUT SINCE GM COULD NOT DUPLICATE THE PROBLEM WE ARE RESPONSIBLE FOR ALL DAMAGES. WILL MOST…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10000195 at NHTSA ↗

Owner report 10000580 · 2002-12-24 (December 24, 2002)

(2)2002 SILVERADO HD'S( 4X4) WITH 5600 & 5800 ODOMETER READINGS. WHEN BACKING UP VEHICLES AT APPROX. 7 MILES PER HR AND LETTING OFF THE ACCELERATOR PEDAL A SINGLE CLUNKING NOISE COMES FROM THE REAR OF THE VEHICLE.DEALER CANNOT FIGURE OUT WHAT THE CLUNKING NOISE IS.

Owner-reported narrative. Look up ODI 10000580 at NHTSA ↗

Owner report 10000635 · 2002-12-30 (December 30, 2002)

I WAS DRIVING DOWN A CURVY MAOUNTAIN ROAD AND STEERING TO THE LEFT IN A TURN. MY STEERING LOCKED UP AND I HAD NO CONTROL. I GOT THE TRUCK STOPPED BEFORE WE WENT OVER A SEVERAL HUNDRED FOOT DROP. I HAD MY WIFE, 3 YEAR OLD DAUGHTER, AND 6 MONTH OLD SON IN THE TRUCK WITH ME. I GOT THE STEERING UNLOCKED AND DROVE HOME. I TOOK THE TRUCK TO THE DEALER AND THEY SAID SINCE THEY CAN NOT DUPLICATE THE PROBLEM THEY WILL NOT FIX OR REPLACE ANYTHING IN THE FRONT END OR STEERING WITHOUT DUPLICATING THE PROBLEM. I DO NOT FEEL SAFE DRIVING A TRUCK THAT HAS DO…

Owner-reported narrative. 15,100 miles reported. Look up ODI 10000635 at NHTSA ↗

Owner report 10001474 · 2003-01-14 (January 14, 2003)

CONSUMER STATED THE SHOULDER BELTS LOCKED UP, IN WHICH CONSUMER WAS PHYSICALLY UNABLE TO VIEW THE TRAFFIC WHILE MERGING INTO TRAFFIC. THE BRAKES WERE NOT BEING APPLIED AT THE TIME AND ALMOST CAUSED THREE BAD ACCIDENTS BECAUSE THE DRIVER COULDN'T VIEW THE ONCOMING TRAFFIC FROM BEHIND. THE DEALER STATED THAT THIS IS NOT A DEFECT. SCC *JB

Owner-reported narrative. Look up ODI 10001474 at NHTSA ↗

Owner report 10002282 · 2003-01-07 (January 7, 2003)

WHEN ACCELERATING, CONSUMER STATES GAS PEDAL HAS TO BE PRESS ABOUT 3 QUARTERS OF AN INCH BEFORE VEHICLE WILL MOVE. THIS SOMETIMES CAUSES VEHICLE AND TO STALL AND THE POSSIBILITY OF BEING REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Owner-reported narrative. Look up ODI 10002282 at NHTSA ↗

Owner report 10003488 · 2003-01-27 (January 27, 2003)

I HAVE A 02 SIVERADO A 5,000 MILES THE MOTOR STARTED KNOCKING, THE DEALERSHIP SAID IT'S OUT OF THERE HANDS, AND TOLD US TO CALL CHEVROLET DOCUMENT #816465, WHICH SAYS THE KNOCKING IS NORMAL, AND ALL THEY CAN DO IS EXTEND THE WARRANTY. WE ALL KNOW THIS IS NOT NORMAL,GO TO WWW.BIGCLASSACTION.COM AND FILE A COMPLAINT. IF WE CAN GET EVERYONE TOGETHER WE CAN GET A CLASS ACTION SUIT AGAINST THEM. WE ALL HAVE PAID TO MUCH FOR OUR VEHICLES TO LETGM GET BY WITH THIS. LETS STICK TOGETHER, TELL EVERY ONE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10003488 at NHTSA ↗

Owner report 10004048 · 2003-01-16 (January 16, 2003)

WHILE DRIVING VEHICLE WILL CONTINUOUSLY PULL TO THE RIGHT, MAKING IT VERY DIFFICULT TO STEER. THE DEALERSHIP HAS REPLACED THE STEERING GEAR AND DID SOME ALIGNMENT, BUT PROBLEM STILL OCCURS. PH THE VEHICLE HAS BEEN ALIGNED ON NUMEROUS OCCASIONS, AND HAVE NOT CORRECTED. THE FRONT TIRES WERE WEARING OUT UNEVENLY. SCC

Owner-reported narrative. 200 miles reported. Look up ODI 10004048 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V435000 · Fuel System, Other:Delivery

Reported: 2003-11-03 (November 3, 2003)

SOME 2WD AND 4WD PICKUP TRUCKS, CONVERTED TO EITHER DEDICATED OR BI-FUEL COMPRESSED NATURAL GAS (CNG) FUEL USAGE, WERE ASSEMBLED WITH A THROTTLE CABLE THAT CAN CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS TO THE ATMOSPHERE.

Consequence: A STRONG ODOR OF NATURAL GAS MAY BE DETECTED FROM INSIDE THE VEHICLE, POSSIBLY ACCOMPANIED BY A HISSING NOISE. IF THE NATURAL GAS WERE ACCIDENTALLY IGNITED, SERIOUS INJURY COULD RESULT.

Remedy: DEALERS WILL SECURE THE THROTTLE CABLE TO ELIMINATE THE POSSIBILITY OF CONTACT WITH THE CNG FUEL LINE. THE CNG FUEL LINE, THROTTLE CABLE, AND CRUISE CONTROL CABLE ARE ALSO TO BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN ON DECEMBER 11, 2003. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

NHTSA campaign record ↗
04V129000 · Structure:Body:Tailgate:Hinge And Attachments

Reported: 2004-03-17 (March 17, 2004)

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Consequence: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.

Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.

NHTSA campaign record ↗
05V161000 · Parking Brake

Reported: 2005-04-22 (April 22, 2005)

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.

Consequence: IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

NHTSA campaign record ↗
05V379000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2005-08-29 (August 29, 2005)

CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.

Consequence: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

NHTSA campaign record ↗