2019 Chevrolet SILVERADO 2500: complaints, problems and recalls

SEE NHTSA ID NUMBER 10126955 MANUFACTURER COMMUNICATION NUMBER PIT5341C THERE IS NO WAY TO TURN OFF THE AUTO DOOR LOCKS FEATURE. 5 ADULTS WERE ON A SKI TRIP, 4 ENTERED THE VEHICLE AND ONE WAS DELAYED. NEITHER DRIVER OR OTHER OCCUPANTS NOTICED 1 WAS MISSING AND AND DEPARTED. THE ONE PASSENGER WAS LOCKED OUT OF THE VEHICLE AND HANGING ON TO THE DOOR HANDLE AS THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT! AFTER THIS EVENT, I WISH THE DOOR WOULD HAVE OPENED AND THE PASSENGER COULD HAVE JUMPED IN. THE DRIVER WOULD HAVE NOTICED AND LET THE…

Owner-reported narrative. 300 miles reported. Look up ODI 11171670 at NHTSA ↗

MY BRAND NEW, ONE MONTH OLD TRUCK HAS EXCESSIVE PAINT CHIPPING. MY TRUCK HAS ONLY 4500 MILES AND I HAVE OVER 20 SPOTS WHERE MY PAINT IS CHIPPED OR PEELING. I HAVE SEEN HUNDREDS OF OTHER PEOPLE ONLINE (SOME THAT WERE ABLE TO GET THE ISSUE RECALLED) WITH THE SAME PROBLEM. I DO NOT FIND IT ACCEPTABLE AS PAINT SHOULD LAST AT LEAST 4 YEARS WITHOUT THE AMOUNT OF CHIPPING AND PEELING I'M EXPERIENCING. I HAVE CALLED JUST ABOUT EVERY DEALER WITHIN 80 MILES OF ME, THEY ALL TELL ME THEY UNDERSTAND THERE IS A PAINT ISSUE, BUT NONE OF THEM WILL DO ANYTHIN…

Owner-reported narrative. 4,500 miles reported. Look up ODI 11180622 at NHTSA ↗

WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.

Owner-reported narrative. 10 miles reported. Look up ODI 11180875 at NHTSA ↗

WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.

Owner-reported narrative. 10 miles reported. Look up ODI 11180877 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE DECELERATED AND WAS COASTED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PETERSON CHEVROLET BUICK CADILLAC (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713, [phone removed]) WHERE IT WAS …

Owner-reported narrative. 3,000 miles reported. Look up ODI 11190070 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY, THE REARVIEW CAMERA SCREEN WENT BLANK. THE CONTACT HAD TO REVERSE BACK INTO THE DRIVEWAY, PLACED THE VEHICLE INTO PARK, AND THE CAMERA WORKED AGAIN. ALSO, "SERVICE REAR VISION SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET OF WARWICK (1338 POST RD, WARWICK, RI 02888, [phone removed]) TO BE DIAGNOSED, BUT THE TEST PRODUCED NO RESULTS. THE FAILURE COULD NOT BE DUPLI…

Owner-reported narrative. 20 miles reported. Look up ODI 11205567 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, [phone removed]) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, [phone removed]); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIR…

Owner-reported narrative. Look up ODI 11218360 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THERE WAS A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY TWO SECONDS AND THERE WAS A RESISTANCE IN THE STEERING WHEEL. PELLEGRINO CHEVROLET (LOCATED AT 1000 GATEWAY BLVD, WESTVILLE, NJ 08093, [phone removed]) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MA…

Owner-reported narrative. 7,533 miles reported. Look up ODI 11254349 at NHTSA ↗

Reported: 2019-04-25 (April 25, 2019)

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence: A short-circuit may damage the engine components and increase the risk of fire.

Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Reported: 2021-07-01 (July 1, 2021)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Reported: 2023-02-02 (February 2, 2023)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Reported: 2024-10-10 (October 10, 2024)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

Reported: 2025-06-26 (June 26, 2025)

General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

Reported: 2026-03-19 (March 19, 2026)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

Remedy: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Reported: 2026-05-21 (May 21, 2026)

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

Remedy: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.