2011 Chevrolet SILVERADO 2500: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 EQUIPPED WITH MASTERCRAFT COURSER A/T TIRES, SIZE THE CONTACT NOTICED THAT THE VEHICLE HAD A SHIMMY AND SHAKE; HE NOTICED MAJOR VIBRATION. THE FAILURE PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE DEALER STATED THAT THE TIRES COULD NOT BE BALANCED AS THERE WAS A DEFECT IN THE TIRES. THE TIRES WERE INSTALLED AFTER THE VEHICLE WAS DELIVERED AT THE DEALERSHIP. THE CONTACT CALLED THE TIRE MANUFACTURER WHO OFF…

Owner-reported narrative. 680 miles reported. Look up ODI 10354190 at NHTSA ↗

NEW VEHICLE FRONT END SUSPENSION BEGAN TO RANDOMLY VIOLENTLY SHAKE AT DIFFERENT SPEEDS (ONCE @ 55 MPH & ONCE @ 70 MPH). THE SHAKING WAS SO BAD THAT THE DRIVER COULD BARLEY HOLD THE WHEEL STRAIGHT TO AVOID LOSING CONTROL & CRASHING. WHILE THIS WAS HAPPENING THE VEHICLE 4 WD LIGHT WAS BLINKING DESPITE THE FACT THAT THE VEHICLE WAS IN 2 WD. ONCE DRIVER WAS ABLE TO PULL OVER HE INSPECTED THE OUTSIDE OF THE VEHICLE TO FIND NO MECHANICAL ISSUES (NO FLAT TIRES, THINGS IN THE WHEELS, ETC...). DRIVER THEN BEGAN DRIVING AGAIN & THE VEHICLE WAS FINE AS IF…

Owner-reported narrative. 1,870 miles reported. Look up ODI 10400753 at NHTSA ↗

WHEN TRAVELING ON A GRAVEL ROAD OR DRIVING ON SOME PAVED ROADS, THE STEERING WHEEL OF MY TRUCK PULLS BACK AND FORTH IN MY HAND AND GRABS ON BUMPS. THIS SUMMER THE PROBLEM WAS SO SEVERE I GOT UNDER THE TRUCK TO SEE WHAT MAY BE CAUSING THE MOVEMENT. I FOUND OUT THERE WAS NO STEERING STABILIZER SHOCK INSTALLED ON THE TRUCK. THE BRACKETS TO HOUSE THE STABILIZER SHOCK ARE THERE, BUT THE STEERING STABILIZER SHOCK ITSELF IS NOT THERE. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD BY DEALER THAT THE TRUCK DOESN'T COME WITH A STEERING STABILIZER SHOCK. …

Owner-reported narrative. 3,000 miles reported. Look up ODI 10432892 at NHTSA ↗

WHILE TOWING A 5TH WHEEL TRAILER AT 60 MPH, THE RIGHT REAR (PASSENGER) WHEEL CAME OFF THE TRUCK. FIVE OF THE EIGHT WHEEL STUDS SHEARED OFF, THREE OTHERS LOST THEIR LUG NUTS. THE TRAILER WEIGHT DID NOT EXCEED THE AXLE, WHEEL OR TIRE WEIGHT RATINGS. *TR

Owner-reported narrative. 9,040 miles reported. Look up ODI 10434405 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED THAT THE STEERING SYSTEM WAS PULLING HARD TO THE LEFT WHILE DRIVING 40 MPH. THE STEERING WHEEL WOBBLED MUCH MORE WHEN DRIVING UPHILL VERSUS DOWNHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT LEAST FIVE TIMES WHO INSPECTED THE FAILURE AND ADVISED THAT THEY WERE UNABLE TO FIND THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A MINIMUM OF TEN TIMES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.

Owner-reported narrative. 10,500 miles reported. Look up ODI 10436015 at NHTSA ↗

2011 CHEVROLET SILVERADO 2500HD. CONSUMER STATES SEVERE ELECTRICAL FIRE DAMAGE TO THE DASH, WINDSHIELD AND ALL WIRING COMPONENTS TO THE CAB. *TGW THE CONSUMER STATED WHEN HE WENT TO TAKE PICTURES FOR HIS INSURANCE COMPANY, HE NOTICED THE TRUCK STARTED TO SPARK UNDER THE DASH. HE CLOSED THE DOOR AND WALKED AWAY. AS HE WAS WALKING AWAY, HE TURNED AROUND AND NOTICED SMOKE ROLLING OUT OF THE WINDOWS. THE CONSUMER CALLED THE FIRE DEPARTMENT AND THEY WERE ABLE TO PUT THE FIRE OUT. THE CONSUMER WAS NOT GIVEN ANY PAPERWORK. *JB

Owner-reported narrative. Look up ODI 10455157 at NHTSA ↗

THE TRUCK HAD THE CHECK ENGINE LIGHT COME ON WHEN WE TOOK IT TO THE DEALERSHIP THEY REPLACE THE FUEL PRESSURE REGULATOR. THE LIGHT SOON CAME BACK ON DUE TO A FAULTY FUEL PUMP WHICH SENT THE CAR INTO SAFE MODE, WHICH MADE THE CAR DO A NOSE DIVE FROM 55 TO 15 IN A MATTER OF SECONDS ON A MAJOR INTERSTATE IN ATLANTA. *JS

Owner-reported narrative. 19,025 miles reported. Look up ODI 10463992 at NHTSA ↗

THIS IS AN RV TRAILER TIRE. SIDEWALL HAS SEPARATED FROM THE TREAD. SIDEWALL IS TORN ALONG WHAT APPEARS TO BE POLYESTER CORD ALONG ENTIRE CIRCUMFERENCE OF THE TIRE ABOUT 2 INCHES FROM THE TREAD. THE TIRE IS A GOODYEAR MARATHON ST235/80R 16 LOAD RANGE E. BLOWOUT OCCURRED AT 45 MPH ON BLACKTOP. TIRE PRESSURE CAREFULLY MAINTAINED AT SPEC 80PSI. ABSOLUTELY NO OVERLOAD ISSUES. TIRE SMOKED PROFUSELY BUT NO FIRE. *TR

Owner-reported narrative. 1,812 miles reported. Look up ODI 10471649 at NHTSA ↗

Reported: 2014-07-02 (July 2, 2014)

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Reported: 2018-04-26 (April 26, 2018)

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.