2010 Chevrolet SILVERADO 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
5 distinct recall campaigns
98,000 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 6 of 21 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 19.0% |
| Engine operation | 2 | 9.5% |
| Braking behavior | 2 | 9.5% |
| Transmission and shifting | 1 | 4.8% |
| Electrical and battery issues | 1 | 4.8% |
| Fuel system concerns | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 6 |
| Structure:Body | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Fuel/Propulsion System | 2 |
| Latches/Locks/Linkages:Doors:Latch | 2 |
| Power Train | 2 |
| Latches/Locks/Linkages | 1 |
Air Bags: 6; Structure:Body: 3; Electrical System: 2; Engine: 2; Fuel/Propulsion System: 2; Latches/Locks/Linkages:Doors:Latch: 2; Power Train: 2; Latches/Locks/Linkages: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 2 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 3; 100,000 to 149,999: 5; 150,000 and above: 2
100,000 to 149,999 miles has the most reports with usable mileage (5). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 3 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
2010: 1; 2011: 1; 2012: 1; 2013: 1; 2014: 3; 2015: 1; 2016: 1; 2017: 3; 2018: 3; 2020: 1; 2021: 4; 2022: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 4 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10372664 · 2010-12-28 (December 28, 2010)
115,000 BOTH FRONT WHEEL BEARING ASSEMBLIES REQUIRE REPLACEMENT COST OF $1300 AS EVIDENCED BY LOW RUMBLING ON WHEEL MOVEMENT AND SLIGHT SIDE TO SIDE MOVEMENT OF BOTH WHEELS. BEARING IS SEALED AND CANNOT BE LUBRICATED. *TR
Owner-reported narrative. 115,000 miles reported. Look up ODI 10372664 at NHTSA ↗
Owner report 10440293 · 2011-12-17 (December 17, 2011)
WHEN IT RAINS OR WHEN THE TEMPERATURE IS BELOW 32F ALL THE WINDOWS STEAM UP AND THE DEFROSTER WILL NOT CLEAR THEM UP. THIS CONDITION MAKES IT VARY HARD TO SEE OUT THE WINDOWS. I HAVE 2 OF THESE 2010 SILVERADOS AND THEY BOTH DO THE SAME THING. THE DEALER RAY SKILLMAN 3891 SOUTH POST ROAD INDIANAPOLIS IN TOLD ME THEY KNOW THEY HAVE A PROBLEM AND CHEVROLET HAS NO FIX FOR THE PROBLEM. I FEEL THAT THIS CONDITION COULD COST MY FAMILY AND MYSELF AND OTHER PEOPLE THEIR LIVES. *TR
Owner-reported narrative. 12 miles reported. Look up ODI 10440293 at NHTSA ↗
Owner report 10457357 · 2012-05-03 (May 3, 2012)
WHILE TOWING A 2010 FOREST RIVER WILDCAT 5TH WHEEL RV ON I-75 10 MILES NORTH OF ATLANTA, GA A TIRE BLEW ON THE TRAILER. THE TREAD HAD SEPARATED ON THE TIRE. THE TREAD BLEW UP INTO THE TRAILER, BREAKING ALL THE KITCHEN PIPES AND BLEW A HOLE IN THE KITCHEN FLOOR. PER INSURANCE ADJUSTER IT DID $3,000 IN DAMAGE. WE HAD TO REPLACE ALL 4 TIRES AT A COST OF $510 AND PAY $500 DEDUCTIBLE ON INSURANCE POLICY. TIRE WERE TRAIL EXPRESS DOT1KMM16A WITH LESS THAN 5,000 MILES ON IT. *TR
Owner-reported narrative. Look up ODI 10457357 at NHTSA ↗
Owner report 10525239 · 2013-07-16 (July 16, 2013)
TRIED TO PUT GAS INTO MY FUEL TANK AND IT TOOK 20 MIN TO PUT IN 10 GAL! TOOK MY TRUCK TO DEALER AND THEY PUT IN A REVISED EVAP VENT VALVE SOLENOID! ON THE WEB I SEE THAT THIS IS A COMMON ON 2006-2013 CHEVY TRUCKS! WHY DOES CHEVY NOT FIX THIS AS A RECALL! *TR
Owner-reported narrative. 69,000 miles reported. Look up ODI 10525239 at NHTSA ↗
Owner report 10577346 · 2014-04-04 (April 4, 2014)
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT HE ATTEMPTED TO EXIT THE VEHICLE WHEN THE DRIVER'S FRONT INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
Owner-reported narrative. 98,000 miles reported. Look up ODI 10577346 at NHTSA ↗
Owner report 10592240 · 2014-05-18 (May 18, 2014)
I PARKED MY TRUCK AND WENT TO GET OUT THE DOOR WOULD OPEN I TRIED UNLOCKING THE DOOR BY REMOTE AND BY THE KNOB AFTER SEVERAL ATTEMP'S WITH THE REMOTE I WAS ABLE TO GET OUT IT ALSO HAPPEN TWO MORE TIMES THE FOLLOWING DAY AND ALSO THE DOOR WOULDN'T LATCH I HAD TO LOCK AN UNLOCK A FEW TIMES BY THE REMOTE TO GET IT TO WORK.. A FRIEND OF MINE HAS A 2009 DENALI HE HAS THE SAME PROBLEM BUT ON THE PASSENGER SIDE. UPDATED 11/24/2014 *JS
Owner-reported narrative. 24,000 miles reported. Look up ODI 10592240 at NHTSA ↗
Owner report 10614830 · 2014-07-20 (July 20, 2014)
I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A…
Owner-reported narrative. 26,000 miles reported. Look up ODI 10614830 at NHTSA ↗
Owner report 10721241 · 2015-05-24 (May 24, 2015)
CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY …
Owner-reported narrative. 38,000 miles reported. Look up ODI 10721241 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V407000 · Electrical System
Reported: 2014-07-02 (July 2, 2014)
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
NHTSA campaign record ↗18V267000 · Equipment
Reported: 2018-04-26 (April 26, 2018)
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
NHTSA campaign record ↗21V050000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
NHTSA campaign record ↗21V053000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
NHTSA campaign record ↗21V054000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA campaign record ↗