2012 Chevrolet SILVERADO 1500: complaints, problems and recalls

DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.

Owner-reported narrative. 63,000 miles reported. Look up ODI 10861578 at NHTSA ↗

DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.

Owner-reported narrative. Look up ODI 10864539 at NHTSA ↗

CRACKED DASH OCCURRED WITHIN THE LAST MONTH. THE FIRST IS AROUND THE PASSENGER SIDE FRONT AIRBAG AND THE SECOND IS JUST TO THE LEFT MIDDLE OF THE DASH TOP. SEE PHOTOS. CONCERNED ABOUT LOOSE PLASTIC BREAKING AND PROPELLING IF THE AIRBAG DEPLOYS IN AN ACCIDENT. WE BOUGHT THE VEHICLE LAST YEAR AND IT WAS FINE. THE CRACKS BEGAN WITHIN THE LAST MONTH. 5/13/2016

Owner-reported narrative. 31,000 miles reported. Look up ODI 10864849 at NHTSA ↗

DASHBOARD HAS DEVELOPED A LARGE CRACK WHERE THE PASSENGER AIRBAG IS LOCATED. IN THE EVENT OF AN AIRBAG DEPLOYMENT THIS COULD POTENTIALLY CAUSE DANGEROUS PLASTIC SHRAPNEL TO INJURE THE PASSENGER AND/OR DRIVER

Owner-reported narrative. 25,000 miles reported. Look up ODI 10870054 at NHTSA ↗

DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG AND ON TOP OF DASH. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.

Owner-reported narrative. 41,300 miles reported. Look up ODI 10872229 at NHTSA ↗

DEVELOPED CRACK ON DASH WHERE AIRBAG IS ON PASSENGER SIDE, CRACK IS ABOUT 6 INCHES LONG, WILL THIS EFFECT AIRBAG DEPLOYMENT?

Owner-reported narrative. 70,000 miles reported. Look up ODI 10873463 at NHTSA ↗

OUR DASHBOARD CRACKED AT THE TOP LEFT SIDE OF THE PASSENGER AIRBAG. IT IS A REAL SAFETY CONCERN FOR US. WE WERE DRIVING DOWN THE INTERSTATE. WE HAVE NEVER USED ARMOR ALL ON THE DASHBOARD.

Owner-reported narrative. 101,000 miles reported. Look up ODI 10873903 at NHTSA ↗

THE DASH IS CRACKING AND CHEVY SHARED THAT IT COST 1500 TO REPLACE SO THEY WILL ALLOW ME TO PAY $600 AND THEY WILL PAY THE REST. THE TRUCK HAS 44600 MILES I HAVE NOT REPLACE THE TIRES OR BRAKES YET IT IS PARKED UNDER A TREE MOST OF THE TIME THERE IS NO REASON THAT THIS SHOULD HAPPEN.

Owner-reported narrative. 44,600 miles reported. Look up ODI 10874125 at NHTSA ↗

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.