2017 Chevrolet CRUZE: complaints, problems and recalls

THE RADIO/CAMERA PANEL GOES COMPLETELY OUT.. NO VOLUME, NO ABILITY TO TURN ON/OFF, NO CAMERA, NO SOUND FROM ON'STAR NAVIGATION, NO SOUND FROM BACKUP ASSIST OR LANE ASSIST. I'M BROUGHT THIS VEHICLE ON OCTOBER 1,2016. THE FIRST OCCURRENCE WAS ONE WEEK LATER ON OCTOBER 8, 2016 WHILE DRIVING. THE SECOND INCIDENT HAPPENED ON OCTOBER 17,2016 AFTER BEING PARKED OVERNIGHT IN MY GARAGE. THE THIRD TIME HAPPEN OCTOBER 18, 2016 AFTER BEING PARKED FOR 45 WHILE I WAS AT LUNCH. WHEN IT DOES COMES BACK ON ONLY THE RADIO COMES ON. THE WIFI AND SATELLITE DOES NO…

Owner-reported narrative. 68 miles reported. Look up ODI 10917524 at NHTSA ↗

ALMOST NEW VEHICLE (304 MI WHEN RENTED FROM HERTZ IN SAN ANTONIO, TX, 751 WHEN RETURNED). ON FREEWAY NEAR LIMIT SPEED (70 AND 75 MPH), COASTING DECELERATION (TO 60-65?) FOR SLOW TRAFFIC AHEAD, TRANSMISSION DOWNSHIFTED ON ITS OWN, CAUSING RAPID DECELERATION (EST. 10 MPH MORE), ACCELERATOR NOT EFFECTIVE FOR ~2 SEC. OCCURRED TWICE IN ABOUT 1 HR. FIRST EVENT -- HEAVY TRAFFIC, TRAFFIC AHEAD SLOWING FOR TRANSITION RAMP CURVE, SLIGHT UPHILL CURVE. IF THROTTLE WAS APPLIED, IT WAS VERY LIGHT TO STOP DECELERATION AND MATCH SPEED OF TRAFFIC AHEAD.…

Owner-reported narrative. 620 miles reported. Look up ODI 10924912 at NHTSA ↗

I WAS TEST DRIVING A NEW 2017 CHEVY CRUZE...WHILE ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC FROM THE ON RAMP OF THE INTERSTATE, THE CAR JUST REVS UP FOR LIKE 5 SECS BEFORE FINALLY ACCELERATING INTO TRAFFIC....THIS IS A *****MAJOR FLAW***** I THOUGHT THE CAR HAD SLIPPED INTO NEUTRAL....THE LAG TIME FOR THE MOTOR AND TRANSMISSION TO ENGAGE IS A HIGHLY****DEADLY****DESIGN FAILURE...

Owner-reported narrative. 15 miles reported. Look up ODI 10959838 at NHTSA ↗

I PULLED INTO MY CAR PORT AND NOTICED THAT MY CAR HAD ALREADY SHUT OFF, NOT KNOWING THAT IT WAS STILL IN DRIVE. I LEFT MY FOOT ON THE BRAKE, TOOK OFF MY SEAT BELT AND OPENED MY DOOR TO EXIT. THE CAR STARTED AND LURCHED FORWARD AS I WAS PARTIALLY OUT OF THE VEHICLE. MY WIFE WAS STILL IN THE VEHICLE AND MANAGED TO GET IT INTO PARK BEFORE I WAS RUN OVER AS IT WOULD HAVE ALSO HIT MY MOTORCYCLE THAT WAS PARKED IN FRONT OF IT. I FIND THAT THE CAR HAS A "AUTO STOP" WHICH TURNS OFF THE ENGINE WHILE YOU ARE STOPPED AND IN GEAR, THEN THE ENGINE STARTS AU…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10967908 at NHTSA ↗

WHILE DRIVING OUR 2017 CHEVY CRUZE HATCHBACK AT NIGHTIME , THE PROBLEM OCCURRED ON THE HIGHWAY. THE ORANGE LINES THAT ARE MADE IN THIS VEHICLE FOR ANTENNA & REAR GLASS DEFROSTER THAT LIGHTS FROM CARS BEHIND ME ALL I WAS GETTING WERE STRONG ALMOST BLINDING GLARE FROM THE REAR GLASS ,I DID TRY TO AVOID GLARE WITH DAY/NITE MIRROR IT DID`NT HELP AT ALL. I DON`T KNOW IF IT`S A DEFECT OR OTHER PROBLEM? PLEASE ADVISE , BECAUSE THIS VEHICLE I`M FEEL IT WILL CAUSE A CRITICAL ACCIDENT ETC.

Owner-reported narrative. 25 miles reported. Look up ODI 10985603 at NHTSA ↗

I HAD MY CAR SERVICED AT A LOCAL GM DEALERSHIP (SUBURBAN CHEVROLET IN ANN ARBOR, MI), WHERE MY TIRES WERE ROTATED, OIL CHANGED, AND A RECALL FIXED. AS I LEFT THE DEALER/SERVICE DEPARTMENT THAT DAY I FELT MY CAR PULLING SLIGHTLY TO THE RIGHT. I DIDN'T THINK ANYTHING OF IT UNTIL THE FOLLOWING DAY WHEN I WAS DRIVING IN TO WORK AND THE PULLING CONTINUED, WITH MY STEERING WHEEL SLIGHTLY WOBBLING. I LEFT WORK FOR AN APPOINTMENT A FEW HOURS LATER AND AS I WAS DRIVING MY STEERING WHEEL STARTED SHAKING MORE VIOLENTLY. I IMMEDIATELY PULLED OFF AT THE FIR…

Owner-reported narrative. 8,200 miles reported. Look up ODI 11016075 at NHTSA ↗

WAS TRAVELING APPROXIMATELY 62 MPH I PRESSED THE GAS PEDAL TO THE FLOOR AND THE POWER STOPPED FROM THE ENGINE AND THE TRANSMISSION DOWN SHIFTED CAUSING A LOUD THUD NOISE IN THE DASH BOARD AREA. THE VEHICLE NEVER INCREASED SPEED IT DROPPED DOWN TO APPROXIMATELY 50 MPH UNTIL I EXITED, UPON EXITING I CAME TO A COMPLETE STOP AND RESTARTED THE VEHICLE. WHEN ACCELERATING THE DASH BOARD NOW VIBRATED AT APPROXIMATELY 5000 RPM. I TOOK THE VEHICLE TO THE DEALER PADDOCK CHEVROLET. DRIVING IN THE VEHICLE WITH THE SERVICE REPRESENTATIVE ROLAND WE WERE ABLE…

Owner-reported narrative. 200 miles reported. Look up ODI 11022144 at NHTSA ↗

CPSP: ON 10/3/2017 MY DAUGHTER INFORMED ME THAT SINCE SHE ACTIVATED HER DRIVEWISE DEVICE ON HER 2017 CHEVY CRUZE THE PREVIOUS DAY, HER BRAKES SUDDENLY SEEMED TO BECOME EXTREMELY SENSITIVE, ALMOST TO THE POINT OF LOCKING HER WHEELS UP WHEN APPLIED GENTLY. *BF .UPDATED 11/09/17 *BF THE CONSUMER STATED THE INSURANCE AGENT WAS CONTACTED AND ADVISED NOT TO USE THE DEVICE. UPDATED 10/16/2017*JS THE CONSUMER WAS ADVISED THE DRIVEWISE DEVICE MAY HAVE BEEN FAULTY AND TO RETURN IT. THE CONSUMER RECEIVED A NEW DEVICE THAT OPERATES PROPERLY. UPDATE…

Owner-reported narrative. Look up ODI 11033751 at NHTSA ↗

Reported: 2017-01-26 (January 26, 2017)

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Reported: 2018-05-10 (May 10, 2018)

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.