2016 Chevrolet CRUZE: complaints, problems and recalls

THERE IS A DISTINCT "CLUNKING" NOISE COMING FROM THE REAR OF THE VEHICLE WHEN TRAVELING OVER A BUMP, THROUGH A DIP OR ON AN UNEVEN ROAD SURFACE. THE CHEVROLET DEALER HAS CONFIRMED THAT THE PROBLEM IS IN THE REAR SUSPENSION, BUT THAT CHEVROLET DOES NOT HAVE A REPAIR FOR THE PROBLEM. I HAVE DRIVEN FOUR OTHER 2016 CHEVROLET CRUSE VEHICLES WITH SIMILAR MILES AND THEY ALSO HAVE THE PROBLEM. THE CHEVROLET DEALER STATES THAT THEY ALSO HAVE ENCOUNTERED THE PROBLEM IN NUMEROUS 2016 CHEVROLET CRUZE VEHICLES. I AM BEING TOLD TO OPERATE THE VEHICLE WIT…

Owner-reported narrative. 2,664 miles reported. Look up ODI 10837479 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUVER AND REQUIRED EXCESSIVE FORCE. THE FAILURE OCCURRED WHILE DRIVING ON A STRAIGHT ROAD FOR AN EXTENDED PERIOD OF TIME AND 55 MPH OR GREATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER FAILED TO PERFORM DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,850.

Owner-reported narrative. 6,850 miles reported. Look up ODI 10838142 at NHTSA ↗

THE THROTTLE STICKS. ITS HAPPENED THREE TIMES NOW

Owner-reported narrative. 5,000 miles reported. Look up ODI 10840269 at NHTSA ↗

I PURCHASED A NEW 2016 CHEVY CRUZE LIMITED FROM FAIRWAY CHEVROLET ON 4/2/16. AT THE TIME OF PURCHASE I WAS NOT AWARE THAT IT HAD A CENTER HIGH MOUNTED STOP LIGHT FLASHING DEVICE ON IT[THE DEALER CALLED IT A "RED ALERT SYSTEM". I STATED TO DEALERSHIP PERSONNEL THAT PER DOT LAWS THAT I BELIEVE SUCH A DEVICE IS NOT LEGAL. THEY STATED THAT IT WAS LEGAL .I REMOVED THE DEVICE MYSELF AS THEY WERE TO BUSY TO DO IT WITHOUT A LENGTHY DELAY.CAN YOU PLEASE LOOK INTO THIS ISSUE? THE DEALER SERVICE PERSONNEL STATED THAT THEY INSTALL THESE ON ALL THERE NEW VE…

Owner-reported narrative. 30 miles reported. Look up ODI 10864343 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 80 miles reported. Look up ODI 10870498 at NHTSA ↗

CAR STOPPED AND WAS COMPLETELY DEAD IN THE MIDDLE OF THE HIGHWAY, HAZARD LIGHTS DIDN'T WORK. ONSTAR DIDN'T WORK, I COULDN'T ROLL WINDOWS DOWN AND COULD NOT UNLOCK DOORS TO GET OUT OF VEHICLE. 10 MINS LATER VEHICLE RESTARTED LIKE NOTHING HAD HAPPENED. AFTER HAVING IT TOWED BACK TO DEALERSHIP SEEING AS CAR WAS LEASED ONLY 14 DAYS PRIOR, THEY STATED THIS WAS A KNOWN RECALL AND THAT BATTERY CABLE WASN'T PROPERLY SECURED. I WAS NEVER MADE AWARE OF THE RECALL EVEN THOUGH GM SAID THEY ISSUED IT ON 5/24/16 AND THIS HAPPENED ON 6/1/16. DEALERSHIP AND GM…

Owner-reported narrative. 1,150 miles reported. Look up ODI 10873002 at NHTSA ↗

CHECK ENGINE LIGHT CAME ON WITH MY 2016 CHEVY CRUZE WITH LESS THAN 1300 MILES ONIT. DEALERSHIP CANT GET ME IN UNTIL LATE NEXT WEEK!!! WHY IS THIS ON ALREADY!!

Owner-reported narrative. 1,284 miles reported. Look up ODI 10881312 at NHTSA ↗

2016 CHEVY CRUZE LMTD LTZ, DRVG DOWN HWY MIDDLE OF NO WHERE 5 HOURS FROM HOME 1T 1AM DRVG 70 MPH, TMS SUDDENLY SHOWS RIGHT FRONT PASSENGER TIRE WITH A TIRE PRESSURE OF 12LBS, NEAREST GAS STATION 10 MILES DOWN HWY, AS DRIVE THERE TIRE PRESSURE SLOWLY CREEPS UP TO 25 LBS BUT GOES NO HIGHER. GET TO GAS STATION, TIRE IS NOT DEFLATED, PURCHASE MANUAL TIRE GAUGE SHOWS TIRE PRESSURE AT 32LBS, TMS STILL SHOWING 25LBS EVEN AFTER RESTARTING CAR SEVERAL TIMES. GET BACK ON HWY AFTER DRVG FOR ANOTHER HOUR, TIRE PRESSURE GOES BACK TO 32LBS.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10884177 at NHTSA ↗

Reported: 2016-07-01 (July 1, 2016)

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Reported: 2016-07-05 (July 5, 2016)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Reported: 2017-01-26 (January 26, 2017)

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Reported: 2018-05-10 (May 10, 2018)

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.