Chevrolet CRUZE transmission problems
390 complaint narratives mention transmission terms.
Key facts
3,717 owner complaints analyzed
26 distinct recall campaigns
52,000 mi median reported failure mileage
Scope: 2010 to 2019 model years. Data snapshot: . 2,700 complaints include usable failure mileage.
Transmission and shifting evidence
390 of 3,717 complaints match this topic (10.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10654512 · 2014-11-12 (November 12, 2014)
VEHICLE NOT TAKING OFF FROM STOP THEN RED LINES AND JERKS FORWARD . DEALERSHIP TRYING TO SAY IT IS THE ADAPTIVE MEMORY ON TRANSMISSION . THE CAR IS NOT TAKING OFF PROPERLY AND THEN LURCHES AND JERKS FORWARD. *TR
Owner-reported narrative. 30,000 miles reported. Look up ODI 10654512 at NHTSA ↗
Owner report 10392902 · 2011-03-25 (March 25, 2011)
I BOUGHT A BRAND NEW 2011 CHEVY CRUZE LS. AFTER ABOUT TWO WEEKS OF DRIVING THE VEHICLE I NOTICE THAT WHEN DRIVING IT IN MANUAL AND COMING TO A STOP THE CAR WOULD VIOLENTLY SHIFT INTO FIRST GEAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY CONTACTED GM. THEY ALSO TEST DROVE EVERY CHEVY CRUZE LS MODEL AND NON-TURBO ENGINE CRUZE THEY HAD IN STOCK AND FOUND THE SAME PROBLEM. THEY CONTACTED GM AGAIN AND GM INFORMED THEM THAT THEY WERE AWARE OF THE PROBLEM WITH THE LS AN NON-TURBO ENGINE MODELS AND THAT THEY DO NOT HAVE A SOLUTION OF FIX TO TH…
Owner-reported narrative. Look up ODI 10392902 at NHTSA ↗
Owner report 10402141 · 2011-05-19 (May 19, 2011)
I WOULD LIKE TO FILE A COMPLAINT ON A 2011 CHEVY CRUZE FOR THE REASON THAT THE TRANSMISSION HAS AN ISSUE THAT MAY LEAD TO AN ACCIDENT THE TRANSMISSION COMES OUT OF GEAR WHILE DRIVING AND SITS IN NEUTRAL THEN POPS BACK INTO DRIVE THIS IS VERY UNSAFE I HAVE CONTACTED GM ON THE ISSUE AS WELL AS MY LOCAL DEALERSHIP AND HAVE HAD NO POSITIVE FIX TO THE ISSUE I FEEL THAT THIS MAY CAUSE AN ACCIDENT AND NEEDS TO BE LOOKED INTO. *TR
Owner-reported narrative. 2,800 miles reported. Look up ODI 10402141 at NHTSA ↗
Owner report 10402733 · 2011-05-25 (May 25, 2011)
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE WAS NOT CORRECTED WHEN THE VEHICLE LOST POWER WHILE ACCELERATING AT ANY SPEED. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. THE VEHICLE MOVED BACKWARDS WHILE THE BRAKE WAS DEPRESSED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DID NOT REPLACE ANY PARTS AND ADVISED THE CONTACT HOW THE VEHICLE WAS DESIGNED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS …
Owner-reported narrative. 150,000 miles reported. Look up ODI 10402733 at NHTSA ↗
Owner report 10407491 · 2011-06-20 (June 20, 2011)
I HAVE A 2011 CHEVY CRUZE IT HAS A SHIFTING PROBLEM. I WAS DRIVING IT HOME ONE DAY AND THE TRANSMISSION WOULD NOT SHIFT AND THE CAR BASICALLY STOPPED SUDDENLY. THIS ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR BEHIND ME ALMOST REAR ENDED ME BECAUSE OF THE SUDDEN STOP. I TOOK THE CAR TO THE DEALER AND THE REPLACED THE TRANSMISSION COMPONENTS AND IT STILL HAS THE SAME PROBLEM. THEY ARE NOT SURE WHAT IS CAUSING THIS PROBLEM. THE CAR ALSO WOULD NOT ACCELERATE WHEN TRING TO PASS SOMEONE. THESE ARE SOME SERIOUS ISSUES WITH THE CAR AND NO ONE SEEMS TO KN…
Owner-reported narrative. 4,200 miles reported. Look up ODI 10407491 at NHTSA ↗