2014 Chevrolet CAPTIVA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
138 owner complaints analyzed
0 distinct recall campaigns
62,600 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 104 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 56 of 138 complaints (40.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 36 | 26.1% |
| Steering behavior | 16 | 11.6% |
| Braking behavior | 12 | 8.7% |
| Transmission and shifting | 8 | 5.8% |
| Engine operation | 2 | 1.4% |
| Fuel system concerns | 1 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 56 |
| Engine | 30 |
| Unknown Or Other | 30 |
| Power Train | 16 |
| Electronic Stability Control (Esc) | 9 |
| Steering | 9 |
| Air Bags | 7 |
| Structure:Body | 7 |
Electrical System: 56; Engine: 30; Unknown Or Other: 30; Power Train: 16; Electronic Stability Control (Esc): 9; Steering: 9; Air Bags: 7; Structure:Body: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 32 |
| 50,000 to 74,999 | 29 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 15 |
| 150,000 and above | 3 |
Under 25,000: 8; 25,000 to 49,999: 32; 50,000 to 74,999: 29; 75,000 to 99,999: 17; 100,000 to 149,999: 15; 150,000 and above: 3
25,000 to 49,999 miles has the most reports with usable mileage (32). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 9 |
| 2017 | 14 |
| 2018 | 31 |
| 2019 | 18 |
| 2020 | 27 |
| 2021 | 18 |
| 2022 | 10 |
| 2023 | 3 |
2014: 3; 2015: 5; 2016: 9; 2017: 14; 2018: 31; 2019: 18; 2020: 27; 2021: 18; 2022: 10; 2023: 3
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 36 complaint narratives. Steering behavior appears in 16 complaint narratives. Braking behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10588481 · 2014-05-15 (May 15, 2014)
5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH I…
Owner-reported narrative. Look up ODI 10588481 at NHTSA ↗
Owner report 10616798 · 2014-07-28 (July 28, 2014)
DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS
Owner-reported narrative. 860 miles reported. Look up ODI 10616798 at NHTSA ↗
Owner report 10650362 · 2014-10-27 (October 27, 2014)
RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I …
Owner-reported narrative. 14,000 miles reported. Look up ODI 10650362 at NHTSA ↗
Owner report 10680077 · 2015-01-30 (January 30, 2015)
ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
Owner-reported narrative. 25,967 miles reported. Look up ODI 10680077 at NHTSA ↗
Owner report 10713756 · 2015-04-30 (April 30, 2015)
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN
Owner-reported narrative. 22,000 miles reported. Look up ODI 10713756 at NHTSA ↗
Owner report 10732049 · 2015-07-05 (July 5, 2015)
HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT…
Owner-reported narrative. 37,250 miles reported. Look up ODI 10732049 at NHTSA ↗
Owner report 10748292 · 2015-08-12 (August 12, 2015)
ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE…
Owner-reported narrative. 25,000 miles reported. Look up ODI 10748292 at NHTSA ↗
Owner report 10787507 · 2015-11-01 (November 1, 2015)
WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF…
Owner-reported narrative. 18,800 miles reported. Look up ODI 10787507 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.