Chevrolet CAPTIVA steering problems
27 complaint narratives mention steering terms.
Key facts
315 owner complaints analyzed
1 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2011 to 2015 model years. Data snapshot: . 249 complaints include usable failure mileage.
Steering behavior evidence
27 of 315 complaints match this topic (8.6%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11011221 · 2017-07-28 (July 28, 2017)
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMERGENCY PARKING SIGNAL LIGHT WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER JIM LUPIENT CHEVROLET LOCATED IN BLOOMINGTON, MINNESOTA WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED. THE BODY CONTROL MODULE WAS REPLACED BUT THE FAILURE REOCCURRED 2 MONTHS LATER. IN ADDITION, IN 2013 THE POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEAL…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11011221 at NHTSA ↗
Owner report 11084773 · 2018-04-12 (April 12, 2018)
IGNITION DON'T TURN TO THE OFF POSITION STICKS IN ACC YOU HAVE TO RESTART VEHICLE AND MOVE STEERING WHEEL BACK AND FORTH THEN TRY TO TURN CAR OFF AGAIN
Owner-reported narrative. 74,000 miles reported. Look up ODI 11084773 at NHTSA ↗
Owner report 11099932 · 2018-06-05 (June 5, 2018)
KEY WILL NOT TURN IN WHEN INSERTED INTO TUMBLER. STEERING WHEEL LOCKED, SHIFTER LOCKED. KEY OCCASIONALLY CANNOT BE REMOVED FROM IGNITION SWITCH. VEHICLE STATIONARY. PROBLEM HAPPENS INTERMITTENTLY; SOMETIMES WHEN VEHICLE HAS BEEN DRIVEN; SOMETIMES WHEN VEHICLE HAS BEEN PARKED FOR A SHORT TIME (5-10 MINUTES); SOMETIMES WHEN VEHICLE HAS BEEN PARKED OVERNIGHT. MAKES NO DIFFERENCE IF VEHICLE IS LEVEL OR ON A GRADE (UP OR DOWN.) SAFETY ISSUE IF KEYS CANNOT BE REMOVED. SAFETY ISSUE IF VEHICLE CANNOT TO STARTED.
Owner-reported narrative. Look up ODI 11099932 at NHTSA ↗
Owner report 11150698 · 2018-11-10 (November 10, 2018)
QUITE OFTEN, WHEN I DRIVE THROUGH A PUDDLE, I LOOSE MY POWER STEERING FOR SEVERAL SECONDS. THIS MAKES TURNING VERY DIFFICULT AND SOMETIMES SCARY. THIS HAS HAPPENED TO ME MANY TIMES, TODAY BEING THE MOST RECENT.
Owner-reported narrative. 128,022 miles reported. Look up ODI 11150698 at NHTSA ↗
Owner report 11220829 · 2019-06-18 (June 18, 2019)
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS
Owner-reported narrative. 47,000 miles reported. Look up ODI 11220829 at NHTSA ↗