2014 Chevrolet CAPTIVA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
138 owner complaints analyzed
0 distinct recall campaigns
62,600 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 104 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 56 of 138 complaints (40.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 36 | 26.1% |
| Steering behavior | 16 | 11.6% |
| Braking behavior | 12 | 8.7% |
| Transmission and shifting | 8 | 5.8% |
| Engine operation | 2 | 1.4% |
| Fuel system concerns | 1 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 56 |
| Engine | 30 |
| Unknown Or Other | 30 |
| Power Train | 16 |
| Electronic Stability Control (Esc) | 9 |
| Steering | 9 |
| Air Bags | 7 |
| Structure:Body | 7 |
Electrical System: 56; Engine: 30; Unknown Or Other: 30; Power Train: 16; Electronic Stability Control (Esc): 9; Steering: 9; Air Bags: 7; Structure:Body: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 32 |
| 50,000 to 74,999 | 29 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 15 |
| 150,000 and above | 3 |
Under 25,000: 8; 25,000 to 49,999: 32; 50,000 to 74,999: 29; 75,000 to 99,999: 17; 100,000 to 149,999: 15; 150,000 and above: 3
25,000 to 49,999 miles has the most reports with usable mileage (32). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 9 |
| 2017 | 14 |
| 2018 | 31 |
| 2019 | 18 |
| 2020 | 27 |
| 2021 | 18 |
| 2022 | 10 |
| 2023 | 3 |
2014: 3; 2015: 5; 2016: 9; 2017: 14; 2018: 31; 2019: 18; 2020: 27; 2021: 18; 2022: 10; 2023: 3
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 36 complaint narratives. Steering behavior appears in 16 complaint narratives. Braking behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10680077 · 2015-01-30 (January 30, 2015)
ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
Owner-reported narrative. 25,967 miles reported. Look up ODI 10680077 at NHTSA ↗
Owner report 10787507 · 2015-11-01 (November 1, 2015)
WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF…
Owner-reported narrative. 18,800 miles reported. Look up ODI 10787507 at NHTSA ↗
Owner report 10650362 · 2014-10-27 (October 27, 2014)
RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I …
Owner-reported narrative. 14,000 miles reported. Look up ODI 10650362 at NHTSA ↗
Owner report 10713756 · 2015-04-30 (April 30, 2015)
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN
Owner-reported narrative. 22,000 miles reported. Look up ODI 10713756 at NHTSA ↗
Owner report 10925013 · 2016-11-08 (November 8, 2016)
MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I FIND THIS EXTREMELY DANGEROUS. IS MY VEHICLE REALLY IN PARK? CAN IT ROLL OVER ME, MY CHILD, OR SOMEONE ELSE WHEN I PARK IT AND WALK AWAY? GM IS ALREADY KNOWN FOR ITS IGNITION…
Owner-reported narrative. 48,000 miles reported. Look up ODI 10925013 at NHTSA ↗
Owner report 10930155 · 2016-12-06 (December 6, 2016)
WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANUALLY RELEASED BY PRESSING A SWITCH UNDER THE PLASTIC COVER NEAR THE IGNITION. BEFORE I LEARNED THIS TRICK, I HAD TO LEAVE THE KEY IN ALL DAY AND IT DRAINED MY BATTERY COMPLETELY. I AM CONCERNED SINCE I HAVE HEARD OF DEATHS THAT OCCUR WHEN THE VEHIC…
Owner-reported narrative. 45,000 miles reported. Look up ODI 10930155 at NHTSA ↗
Owner report 11032690 · 2017-10-10 (October 10, 2017)
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE …
Owner-reported narrative. 62,200 miles reported. Look up ODI 11032690 at NHTSA ↗
Owner report 11516921 · 2023-04-13 (April 13, 2023)
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on various occasions, where the failure could not be duplicated, and the co…
Owner-reported narrative. 72,123 miles reported. Look up ODI 11516921 at NHTSA ↗
Owner report 11398014 · 2021-02-26 (February 26, 2021)
THE VEHICLE IDLE CONTROL BEGAN MISBEHAVING, WHETHER STATIONARY OR IN MOTION. THE CAR CONSTANTLY IDLED HIGHER THAN IT SHOULD, EVEN AFTER A THROTTLE BODY REPLACEMENT AND FUEL PUMP REPLACEMENT. NOW THE CAR IS RIDING WORSE THAN EVER, WITH A LOT OF VIBRATION IN THE STEERING COLUMN/BRAKES, WHICH HAPPENS SITTING STILL AND WORSENS AS THE SPEED CLIMBS. THE WINDSHIELD WASHER PUMPS (FRONT AND BACK) HAVE BOTH GONE OUT. THE SUSPENSION IS HORRIBLE AND DESPITE NEW TIRES, BALANCING, ROTATION, ALIGNMENTS...BRAKES/ROTORS, YOU NAME IT ... THE CAR JUST DOESN'T DR…
Owner-reported narrative. 95,000 miles reported. Look up ODI 11398014 at NHTSA ↗