2021 Chevrolet BOLT EV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
67 owner complaints analyzed
5 distinct recall campaigns
2,700 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 31 of 67 complaints (46.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 37 | 55.2% |
| Steering behavior | 10 | 14.9% |
| Transmission and shifting | 5 | 7.5% |
| Braking behavior | 3 | 4.5% |
| Engine operation | 2 | 3.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 31 |
| Fuel/Propulsion System | 15 |
| Unknown Or Other | 12 |
| Power Train | 10 |
| Steering | 9 |
| Engine | 4 |
| Service Brakes | 3 |
| Vehicle Speed Control | 3 |
Electrical System: 31; Fuel/Propulsion System: 15; Unknown Or Other: 12; Power Train: 10; Steering: 9; Engine: 4; Service Brakes: 3; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 61 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 25 |
| 2022 | 15 |
| 2023 | 13 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 4 |
2021: 25; 2022: 15; 2023: 13; 2024: 5; 2025: 5; 2026: 4
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 37 complaint narratives. Steering behavior appears in 10 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11415186 · 2021-05-04 (May 4, 2021)
I PURCHASED THE VEHICLE NEW FROM DIAMOND CHEVROLET ON APRIL 17 THE 2021 CHEVY BOLT HAD 3 MILES ON THE ODO I DROVE THE BOLT 3 MORE MILES AND THE VEHICLE LOST POWER AND REDUCED SPEED ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. THE DISPLAY FLASHED A WARNING OF REDUCED POWER AND THE BOLT WOULD NOT ACCELERATE REQUIRING THE VEHICLE TO BE TOWED. AFTER TEN DAYS AT DEALERSHIP PROBLEM WAS A BAD TRANSMISSION OIL COOLER PUMP. I THINK A DEFECTIVE PUMP LASTING ONLY 6 MILES IS A SAFETY CONCERN
Owner-reported narrative. 6 miles reported. Look up ODI 11415186 at NHTSA ↗
Owner report 11418157 · 2021-05-22 (May 22, 2021)
my bolt 2021 had break locking issue within 20 days had to get it to dealer n after 12 days they return the car without fixing this particular issue but fixed some 25 other faults..and after two days again same issue happened and now after more than 2 weeks they asked me to take car back but not giving assurance that same issue reproduced n fixed.. fortunately both times issue happened in parking lot but i am afraid about it that while on freeway if that happens so dont want to take chance i requested dealer for replacement vehicle which is tho…
Owner-reported narrative. Look up ODI 11418157 at NHTSA ↗
Owner report 11418808 · 2021-05-27 (May 27, 2021)
I recently purchased a 2021 Chevrolet Bolt EV (VIN [XXX]) with current mileage about 1800 on odometer. Two days ago my wife was driving on the 91 freeway going at normal highway speed when all of a sudden the car just decelerated ABRUPTLY to 20 mph with an error “propulsion power is reduced”. Two Ford F-150 trucks immediately behind her had to veer quickly around her (but this could’ve easily caused other accidents as well). She had to cross three lanes of traffic to get on to the shoulder while only able to drive at 20 mph. There was still 131…
Owner-reported narrative. Look up ODI 11418808 at NHTSA ↗
Owner report 11421259 · 2021-06-17 (June 17, 2021)
Backup camera on while driving at freeway speeds: While driving on the highway, the infotainment system started having trouble. First my Carplay disconnected and I couldn't reconnect. When trying to fix it, I hit the 'home' button. Then the backup camera displayed on the display covering all other functions (battery info, temperature, etc). I was driving at freeway speeds with the backup camera stuck on. When I was able to stop, putting it in park, briefly turning off the car with the door open did not correct the problem. Only when the …
Owner-reported narrative. Look up ODI 11421259 at NHTSA ↗
Owner report 11421350 · 2021-06-17 (June 17, 2021)
As I started to leave the driveway in a forward driving position, my brand new Chevy bolt with only 2430 miles on it put itself into park. It made a terrible metal grinding noise and jolted us forward. My foot was still on the accelerator because I thought it was going to drive but it stopped then I looked around trying to figure out why. The “e” break was not on and I realized that the car was in park. Nothing was around the drive stick. Nothing touched it and I believe it put it’s self into park when I was driving. This was very scary to us a…
Owner-reported narrative. Look up ODI 11421350 at NHTSA ↗
Owner report 11423219 · 2021-07-02 (July 2, 2021)
Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel. Vehicle turning sluggish, is a safety hazard. Sounds like premature failure of steering parts on vehicle at 3500 miles. Others are having the same problem on the Internet forums.
Owner-reported narrative. Look up ODI 11423219 at NHTSA ↗
Owner report 11423388 · 2021-07-04 (July 4, 2021)
I am reporting an issue that may affect every Chevy Bolt EV owner and possess a serious safety issue for children. I discovered this issue while being an owner of two 2021 Chevy Bolts. I discovered that if a key is locked in the vehicles back storage area while the vehicle is running no door will open. If children are in car seats and the child lock is enabled the children will be trapped until a window is broken. This could be fatal if the vehicle was set in motion some how, which is not hard. Below I am giving a step by step on how to rep…
Owner-reported narrative. Look up ODI 11423388 at NHTSA ↗
Owner report 11426174 · 2021-07-23 (July 23, 2021)
The blind spot warning system fails to work adequately. It triggers both false negative and false positives on both sides of the vehicle. It is available for inspection upon request. Even when there are no cars within a quarter mile of me, the lights may come on, alerting me to a non-existent car in my blind spot. If the light turns on properly, it doesn't always turn off when the car leaves my blind spot, just staying on indefinitely. It fails to detect approximately 50% of cars accurately when they enter or leave my blind spot. This defect pu…
Owner-reported narrative. Look up ODI 11426174 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V650000 · Electrical System:Propulsion System:Traction Battery
Reported: 2021-08-20 (August 20, 2021)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
NHTSA campaign record ↗22V930000 · Seat Belts:Pretensioner | Structure:Body:Roof And Pillars
Reported: 2022-12-15 (December 15, 2022)
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
NHTSA campaign record ↗23V845000 · Seat Belts:Pretensioner | Structure:Body:Roof And Pillars
Reported: 2023-12-14 (December 14, 2023)
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
NHTSA campaign record ↗24V481000 · Electrical System:Propulsion System:Traction Battery
Reported: 2024-06-27 (June 27, 2024)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
NHTSA campaign record ↗24V812000 · Electrical System:Propulsion System:Traction Battery Thermal:Management:Software | Electrical System:Propulsion System:Traction Battery
Reported: 2024-10-31 (October 31, 2024)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
NHTSA campaign record ↗