2017 Cadillac XT5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
122 owner complaints analyzed
1 distinct recall campaigns
14,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 68 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 26 of 122 complaints (21.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 29 | 23.8% |
| Steering behavior | 22 | 18.0% |
| Transmission and shifting | 16 | 13.1% |
| Electrical and battery issues | 9 | 7.4% |
| Engine operation | 5 | 4.1% |
| Fuel system concerns | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 26 |
| Engine | 24 |
| Power Train | 24 |
| Electrical System | 20 |
| Steering | 15 |
| Service Brakes | 14 |
| Vehicle Speed Control | 9 |
| Wheels | 8 |
Unknown Or Other: 26; Engine: 24; Power Train: 24; Electrical System: 20; Steering: 15; Service Brakes: 14; Vehicle Speed Control: 9; Wheels: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 48 |
| 25,000 to 49,999 | 11 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 48; 25,000 to 49,999: 11; 50,000 to 74,999: 8; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (48). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 7 |
| 2017 | 21 |
| 2018 | 8 |
| 2019 | 18 |
| 2020 | 4 |
| 2021 | 10 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 15 |
| 2025 | 12 |
| 2026 | 9 |
2016: 7; 2017: 21; 2018: 8; 2019: 18; 2020: 4; 2021: 10; 2022: 8; 2023: 10; 2024: 15; 2025: 12; 2026: 9
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 29 complaint narratives. Steering behavior appears in 22 complaint narratives. Transmission and shifting appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10876001 · 2016-06-22 (June 22, 2016)
THIS CAR WAS SOLD TO ME WITH A DRIVER AWARENESS PACKAGE THAT INCLUDES LOW SPEED FRONT BRAKING AND I AM UNABLE TO GET IT TO WORK, A SALESPERSON DROVE THE CAR AND COULD NOT GET IT TO WORK AND A CADILLAC MECHANIC AT LINUS CADILLAC IN VERO BEACH, FL. DROVE THE CAR AND COULD NOT MAKE IT WORK.. THE CAR HAS BEEN TO TWO DEALERSHIPS FOR THIS ISSUE AND THE LAST DEALER MECHANIC AT LINUS ADVISED ME THAT THE SYSTEM IS NOT WORKING. CADILLAC DENIES THIS AND CLAIMS THE SYSTEM CANNOT BE TESTED BUT THAT IT IS IN THE CAR AND WILL WORK. I HAVE NEVER HEARD OF ANY S…
Owner-reported narrative. 10 miles reported. Look up ODI 10876001 at NHTSA ↗
Owner report 10914450 · 2016-10-07 (October 7, 2016)
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN DRIVING IN THE SUN AT ANY SPEED, THE WINDSHIELD ACTED LIKE A MIRROR AND CAUSED EVERYTHING ON THE DASHBOARD TO REFLECT ONTO THE WINDSHIELD. THE DRIVER'S VISION WAS OBSCURED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A SAFETY ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 250. ..UPDATED 11/21/16 *BF UPDATED 12/13/16.*JB
Owner-reported narrative. 250 miles reported. Look up ODI 10914450 at NHTSA ↗
Owner report 10917280 · 2016-10-19 (October 19, 2016)
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Owner-reported narrative. 7,000 miles reported. Look up ODI 10917280 at NHTSA ↗
Owner report 10926030 · 2016-11-14 (November 14, 2016)
MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.
Owner-reported narrative. 400 miles reported. Look up ODI 10926030 at NHTSA ↗
Owner report 10926033 · 2016-11-14 (November 14, 2016)
DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL. THESE DEFECTS SHOULD NEVER HAVE LEFT THE FACTORY. POOR QUALITY CONTROL. BOTH DASHBOARDS ARE TO BE REPLACED BY DEALER.
Owner-reported narrative. 450 miles reported. Look up ODI 10926033 at NHTSA ↗
Owner report 10926354 · 2016-11-16 (November 16, 2016)
I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HAS LESS THAN 2000 MILES ON IT, AND THIS IS THE SECOND CHECK ENGINE LIGHT (THE FIRST DID NOT INVOLVE THE PARKING BRAKE), BUT THE DEALER DID NOT FIND A CONCRETE PROBLEM FOR THE LIGHT. IS THIS GOING TO TURN INTO A RECURRING PROBLEM? IT IS VERY DEFINITELY…
Owner-reported narrative. 1,800 miles reported. Look up ODI 10926354 at NHTSA ↗
Owner report 10933873 · 2016-12-08 (December 8, 2016)
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT MADE A SNAPPING AND CRACKLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT FRAME WAS REPLACED; HOWEVER THE FAILURE RECURRED. IN ADDITION THE CONTACT STATED THAT THE REAR PASSENGER WHEEL MADE A KNOCKING NOISE WHEN THE VEHICLE DROVE OVER A BUMP OR MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF TH…
Owner-reported narrative. 3,800 miles reported. Look up ODI 10933873 at NHTSA ↗
Owner report 10966015 · 2017-03-15 (March 15, 2017)
THE CARS AUTO SHUTOFF SHUTS OFF THE INSTANT THAT THE CAR STOPS, AT STOP SIGNS, THE CAR SHUTS OFF CAN THEN STARTING TO PRECEED HESITATES AS IT STARTS. THIS COULD CAUSE A MISJUDGEMENT IN THE ABILITY TO ENTER THE TRAFFIC FLOW AND RESULT IN AN ACCIDENT. THE FEATURE IS NOT ADJUSTABLE.
Owner-reported narrative. 800 miles reported. Look up ODI 10966015 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V802000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2016-11-04 (November 4, 2016)
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
NHTSA campaign record ↗