2017 Cadillac XT5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
122 owner complaints analyzed
1 distinct recall campaigns
14,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 68 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 26 of 122 complaints (21.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 29 | 23.8% |
| Steering behavior | 22 | 18.0% |
| Transmission and shifting | 16 | 13.1% |
| Electrical and battery issues | 9 | 7.4% |
| Engine operation | 5 | 4.1% |
| Fuel system concerns | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 26 |
| Engine | 24 |
| Power Train | 24 |
| Electrical System | 20 |
| Steering | 15 |
| Service Brakes | 14 |
| Vehicle Speed Control | 9 |
| Wheels | 8 |
Unknown Or Other: 26; Engine: 24; Power Train: 24; Electrical System: 20; Steering: 15; Service Brakes: 14; Vehicle Speed Control: 9; Wheels: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 48 |
| 25,000 to 49,999 | 11 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 48; 25,000 to 49,999: 11; 50,000 to 74,999: 8; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (48). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 7 |
| 2017 | 21 |
| 2018 | 8 |
| 2019 | 18 |
| 2020 | 4 |
| 2021 | 10 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 15 |
| 2025 | 12 |
| 2026 | 9 |
2016: 7; 2017: 21; 2018: 8; 2019: 18; 2020: 4; 2021: 10; 2022: 8; 2023: 10; 2024: 15; 2025: 12; 2026: 9
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 29 complaint narratives. Steering behavior appears in 22 complaint narratives. Transmission and shifting appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10876001 · 2016-06-22 (June 22, 2016)
THIS CAR WAS SOLD TO ME WITH A DRIVER AWARENESS PACKAGE THAT INCLUDES LOW SPEED FRONT BRAKING AND I AM UNABLE TO GET IT TO WORK, A SALESPERSON DROVE THE CAR AND COULD NOT GET IT TO WORK AND A CADILLAC MECHANIC AT LINUS CADILLAC IN VERO BEACH, FL. DROVE THE CAR AND COULD NOT MAKE IT WORK.. THE CAR HAS BEEN TO TWO DEALERSHIPS FOR THIS ISSUE AND THE LAST DEALER MECHANIC AT LINUS ADVISED ME THAT THE SYSTEM IS NOT WORKING. CADILLAC DENIES THIS AND CLAIMS THE SYSTEM CANNOT BE TESTED BUT THAT IT IS IN THE CAR AND WILL WORK. I HAVE NEVER HEARD OF ANY S…
Owner-reported narrative. 10 miles reported. Look up ODI 10876001 at NHTSA ↗
Owner report 10926030 · 2016-11-14 (November 14, 2016)
MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.
Owner-reported narrative. 400 miles reported. Look up ODI 10926030 at NHTSA ↗
Owner report 10981457 · 2017-04-30 (April 30, 2017)
CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON ALL DUE TO SIGNIFICANT AND CONSTANT VIBRATION AT ALL SPEEDS.
Owner-reported narrative. 28 miles reported. Look up ODI 10981457 at NHTSA ↗
Owner report 11020105 · 2017-08-28 (August 28, 2017)
PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED ABOUT 12 TIMES AND HAVE RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, NO ISSUES FOUND OR REPEATED. RETURNED THE VEHICLE AGAIN 8/28/17 FOR SERVICE FOR THE SAME REASON. ALSO THE SUSPENSION IS VERY ROUGH, WHEELS FELL LIKE THEY ARE CONSTANTLY SHAKING, LA…
Owner-reported narrative. 3,200 miles reported. Look up ODI 11020105 at NHTSA ↗
Owner report 10978522 · 2017-04-14 (April 14, 2017)
RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD BY GM THAT THE PARK DISPLAYED ON THE DASH IS REALLY INDICATING THE EMERGENCY BRAKE IS SET AND THAT THE TRANSMISSION IS NOT IN PARK. IF THE VEHICLE CAN INDEPENDTLY SET THE EMERGENCY BRAKE WHEN MOVING THE TRANSMISSION OUT OF PARK, CAN THIS HAPPEN WHEN T…
Owner-reported narrative. 970 miles reported. Look up ODI 10978522 at NHTSA ↗
Owner report 11011440 · 2017-07-29 (July 29, 2017)
WHEN TAKING TURNS, EITHER LEFT FOR RIGHT, THE DRIVER SEAT MAKES CLICKING NOISES AND THERE IS A FEEL OF THE SEAT SHIFTING TO THE SIDE. THIS IS VERY PREVALENT WHEN GOING THRU ROUND ABOUTS. AT TIMES WHEN THE VEHICLE IS PARKED AND DRIVER REACHING TO CLOSE DRIVER DOOR THE SAME PROBLEM IS APPARENT.
Owner-reported narrative. 4,000 miles reported. Look up ODI 11011440 at NHTSA ↗
Owner report 11032409 · 2017-10-04 (October 4, 2017)
2017 CADILLAC XT5. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD UPDATED 10/04/2017*JS
Owner-reported narrative. Look up ODI 11032409 at NHTSA ↗
Owner report 11166674 · 2019-01-12 (January 12, 2019)
I JUST GOT THIS CAR DELIVERED TO MY HOME ON 01/11/2019, THEN IT ID NOT WANT TO START AFTER JUMP STARTING IT WORKED THEN SHUT OFF SO I WAS GOING TO THE DEALESHIP WHILE DRIVING ONTHE EXPRESSWAY THE CAR JUST COMPLETELY SHUT OFF WOULD NOT START , SO HAD IT TOWED TO THE DEALERSHIP THINKING IT WAS THE BATTERY NOW IT HAS TO BE THERE TILL MONDAY OR TUESDAY,
Owner-reported narrative. 26,453 miles reported. Look up ODI 11166674 at NHTSA ↗
Owner report 11073956 · 2018-02-20 (February 20, 2018)
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE STALLED. IN ADDITION, THE VEHICLE SHOOK WHILE THE CONTACT ATTEMPTED TO ACCELERATE. NORTH BAY CADILLAC IN ROSSLYN, NEW YORK WAS MADE AWARE OF THE FAILURE AND PERFORMED AN ENGINE CONTROL MODULE REPLACEMENT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11073956 at NHTSA ↗
Owner report 11180519 · 2019-02-16 (February 16, 2019)
CAR IN MOTION FROM REST CAR MISFIRES CAR STALLS. 2 TIMES IN LAST TWO WEEKS TAKEN TO DEALER 11 FEB 2019. NO FAULTS FOUND. SORRY BUT THIS CAR IS BROKEN. HAS HAPPEN BEFORE 4 TIMES
Owner-reported narrative. 62,000 miles reported. Look up ODI 11180519 at NHTSA ↗
Owner report 11012084 · 2017-08-01 (August 1, 2017)
DIFFICULTY REFUELING THE VEHICLE AT THE GAS PUMP. GAS NOZZLE KEEPS SHUTTING OFF DURING THE REFUELING PROCESS, SO IT TAKES A LONG TIME TO REFILL THE GAS TANK. CADILLAC ISN'T QUITE SURE WHAT IS WRONG AND THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN A WEEK WAITING ON A PART. VEHICLE ONLY HAS 7,500 MILES ON IT. THIS IS MY FIRST CADILLAC AND PROBABLY MY LAST!
Owner-reported narrative. 7,500 miles reported. Look up ODI 11012084 at NHTSA ↗