Cadillac XT5 transmission problems
48 complaint narratives mention transmission terms.
Key facts
298 owner complaints analyzed
15 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2017 to 2026 model years. Data snapshot: . 129 complaints include usable failure mileage.
Transmission and shifting evidence
48 of 298 complaints match this topic (16.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10978522 · 2017-04-14 (April 14, 2017)
RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD BY GM THAT THE PARK DISPLAYED ON THE DASH IS REALLY INDICATING THE EMERGENCY BRAKE IS SET AND THAT THE TRANSMISSION IS NOT IN PARK. IF THE VEHICLE CAN INDEPENDTLY SET THE EMERGENCY BRAKE WHEN MOVING THE TRANSMISSION OUT OF PARK, CAN THIS HAPPEN WHEN T…
Owner-reported narrative. 970 miles reported. Look up ODI 10978522 at NHTSA ↗
Owner report 11011440 · 2017-07-29 (July 29, 2017)
WHEN TAKING TURNS, EITHER LEFT FOR RIGHT, THE DRIVER SEAT MAKES CLICKING NOISES AND THERE IS A FEEL OF THE SEAT SHIFTING TO THE SIDE. THIS IS VERY PREVALENT WHEN GOING THRU ROUND ABOUTS. AT TIMES WHEN THE VEHICLE IS PARKED AND DRIVER REACHING TO CLOSE DRIVER DOOR THE SAME PROBLEM IS APPARENT.
Owner-reported narrative. 4,000 miles reported. Look up ODI 11011440 at NHTSA ↗
Owner report 11020105 · 2017-08-28 (August 28, 2017)
PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED ABOUT 12 TIMES AND HAVE RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, NO ISSUES FOUND OR REPEATED. RETURNED THE VEHICLE AGAIN 8/28/17 FOR SERVICE FOR THE SAME REASON. ALSO THE SUSPENSION IS VERY ROUGH, WHEELS FELL LIKE THEY ARE CONSTANTLY SHAKING, LA…
Owner-reported narrative. 3,200 miles reported. Look up ODI 11020105 at NHTSA ↗
Owner report 11033273 · 2017-10-13 (October 13, 2017)
MY 2017 XT5 COMPLETELY SHUTDOWN ON MY ON SATURDAY, 10/7. I WAS AT A STOP LIGHT & WHEN I PRESSED THE ACCELERATOR, THE INSTRUMENT CLUSTER HAD A NUMBER OF LIGHTS COME ON & THE VEHICLE WAS VERY HARD TO ACCELERATE. I HAD TO PULL OVER IMMEDIATELY & THEN THE CAR SHUT DOWN. IT WAS COMPLETELY DEAD: THE HAZARD LIGHTS DID NOT WORK (VERY SCARY) & ONSTAR AND THE SOS BUTTON WOULD NOT CONNECT. AFTER ABOUT 5-10 MINUTES, ONSTAR WAS CONNECTED & I WAS TOLD NOT TO DRIVE THE VEHICLE DUE TO ENGINE & TRANSMISSION CODES. THE VEHICLE WAS TOWED THE DEALER BY ROADSIDE. …
Owner-reported narrative. 10,036 miles reported. Look up ODI 11033273 at NHTSA ↗
Owner report 11085124 · 2018-04-15 (April 15, 2018)
NEW TOTALLY ELECTRONIC TRANSMISSION FELT STRANGE IN UPSHIFTING AND DOWNSHIFTING IMMEDIATELY AFTER PURCHASING VEHICLE AND WAS REPORTED TO CADILLAC IN THEIR CUSTOMER SATISFACTION SURVEY WITHIN A MONTH OF PURCHASE. AFTER FIVE MONTHS AND 1800 MILES, THE TRANSMISSION FAILED COMPLETELY. PRIOR TO COMPLETE FAILURE, THE DEALER WAS CONTACTED AND ASK ED IF THERE WERE ANY RECALL OR ISSUES WITH THE NEW TRANSMISSION AND HE INDICATED THERE WEREN'T ANY. THE FOLLOWING DAY, THE TRANSMISSION BECAME ERADICT ON AN INTERSTATE AT 70MPH AND WE WERE FORCED TO EXIST A…
Owner-reported narrative. 1,800 miles reported. Look up ODI 11085124 at NHTSA ↗