2016 Cadillac SRX: complaints, problems and recalls

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED AT DUSK, THERE WAS A LACK OF BEING ABLE TO SEE WHEN USING THE BACK UP CAMERA. THE CONSUMER STATED CADILLAC CHOSE A 360 DEGREE FISHEYE LENS WITH REALLY LOW RESOLUTION. HE STATED IT WOULD NEVER BE AS GOOD AS THE STRAIGHT REAR VIEW SYSTEM, BECAUSE IT DID NOT FILL UP THE SCREEN AND THE LENSES APPARENTLY SACRIFICED CLARITY AND BRIGHTNESS. THEE CAMERA WAS FOGGY IN THE DAY AND NEXT TO USELESS I…

Owner-reported narrative. Look up ODI 10846509 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE IT WAS BROUGHT TO THE CONTACTS ATTENTION THAT RODENTS HAD CHEWED THROUGH THE WIRING IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10850246 at NHTSA ↗

THE CAR HAS A CONSTANT VIBRATION AT SPEEDS BEGINNING ABOUT 55MPR AND INCREASING UP TO 70MPR. THE DEALER SERVICE MANAGER AND SALE PERSON DROVE THE CAR AND OBSERVED THE SAME FAULT. THIS CAR WAS PURCHASED OFF THE SHOWROOM FLOOR WITH 20 TOTAL MILES. THE CONDITION WAS FIRST OBSERVED ON THE FIRST HIGHWAY DRIVE AT SPEEDS BETWEEN 55 AND 70 MPH. AFTER TWO ATTEMPTS TO BALANCE AND CHANGE TIRES; I WAS TOLD THEY HAD TO REPLACE BOTH REAR AXLES, BUT WAS NOT ABLE TO CONFIRM THAT FIXED THE PROBLEM. I ALSO DROVE ANOTHER NEW LUXURY CAR WITH THE DEALER AND IT PER…

Owner-reported narrative. 45 miles reported. Look up ODI 10861496 at NHTSA ↗

WE PURCHASED THE VEHICLE ON APRIL 9,2016, WITH 5 MILES ON IT . WE TOOK THE CAR OUT OF TOWN ON APRIL 11,2016. AFTER APPROXIMATELY 400 MILES, WHILE IN CITY TRAFFIC ,THE ENGINE BEGAN REVVING AND THE CAR JERKED, AND POPPED OUT OF DRIVE. I IMMEDIATELY CALLED ON STAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP. DIAGNOSIS THE FOLLOWING DAY WAS EXTENSIVE INTERNAL TRANSMISSION FAILURE. EVIDENTLY, A METAL PIECE BROKE LOOSE IN THE CLUTCH PLATE AND LODGED IN THE VALVE BODY. TODAY IS MAY 11, 2016 AND WE STILL DO NOT HAVE POSSESSION OF THE VEHICLE. WE WERE TOLD…

Owner-reported narrative. 530 miles reported. Look up ODI 10864484 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED THAT THE FAILURE RECURRED RANDOMLY. IN ADDITION, THE STABILITRAC LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Owner-reported narrative. 7,000 miles reported. Look up ODI 10875208 at NHTSA ↗

VEHICLE WAS PURCHASED 11 DAYS AGO. TODAY, WITH ABOUT 581 MILES ON THE ODOMETER. WHEN STARTING TO DRIVE, THE VEHICLE WOULD ACCELERATE; HOWEVER, ON THE UPSHIFT FROM 1ST INTO 2ND (NOT SURE, IT COULD BE FROM 2ND TO 3RD, THE TRANSMISSION SHIFTED INTO NEUTRAL INSTEAD OF SHIFTING TO THE NEXT GEAR. PULLED OVER AND STOPPED. THEN TRIED TO ACCELERATE AGAIN FROM STOP. SAME PROBLEM, TRANSMISSION WOULD SHIFT FROM 2ND GEAR INTO NEUTRAL, WHILE THE SHIFT LEVER WAS IN "D". REVERSE DOES NOT WORK AT ALL. HAD VEHICLE FLAT-BEDDED TO DEALER. AWAITING DIAGNOSIS…

Owner-reported narrative. 581 miles reported. Look up ODI 10882304 at NHTSA ↗

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR MIRRORS VISIBILITY ISSUES. *SMD THE CONSUMER STATED DUE TO THE PLACEMENT OF THE REARVIEW MIRROR, IT WAS DIFFICULT TO SEE ON THE RIGHT RIDE OF THE VEHICLE. UPDATED 8/21/2017*JS

Owner-reported narrative. Look up ODI 10937010 at NHTSA ↗

DIGITAL AND ANALOG SPEEDOMETERS ARE NOT SYNCHRONIZED, VARIATION OF 3+ MPH. GM STATES VARIATION IS NOT ADJUSTABLE, IS WITHIN SPECIFICATIONS, BUT WILL NOT STATE WHICH READING IS ACCURATE. THIS IS A SAFETY ISSUE, SINCE THE DRIVER CANNOT ACCURATELY TELL IF THE VEHICLE IS TRAVELING A HIGHER SPEED THAN SHOWN ON THE SPEEDOMETER.

Owner-reported narrative. 38,594 miles reported. Look up ODI 10939880 at NHTSA ↗

Reported: 2021-06-24 (June 24, 2021)

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Reported: 2026-05-21 (May 21, 2026)

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.