2015 Cadillac SRX: complaints, problems and recalls

TO MY KNOWLEDGE RECALL FOR SEATS OUT BOARD CORRECTION NOT PERFORMED BEFORE TAKING DELIVERY ON 12/26/2014. I'M MAKING AN APPT. AS OF TODAY 1/2/2015. I'M HEARING A WHISTLING / HOWLING LIKE NOISE WHEN DRIVING BETWEEN 25 TO 35 MPH. GETS LOADER WHEN ACCELERATING AND SEEMS TO BE MORE PREVALENT WHEN STARTING AND COLD. THE SOUND CAUSES ME TO WONDER IF ITS RELATED TO SOMETHING MORE SERIOUS (THAT COULD) FAIL CAUSING LOST OF CONTROL. IT APPEARS TO BE COMING FROM BENEATH THE REAR OF VEHICLE. *TR

Owner-reported narrative. 120 miles reported. Look up ODI 10669602 at NHTSA ↗

CAR WAS MAKING WHISTLING/HOWLING SOUND BETWEEN 30MPH-45MPH. THOUGHT POSSIBLY A BREAKING IN ISSUE, BUT CONTINUED AFTER 1200 MILES AND WAS MOST PREVALENT AT STATED MPH ABOVE. SHOP STATED BEARING ISSUE IN DRIVE SHAFT AND ENTIRE DRIVE SHAFT MUST BE REPLACED. CONCERN OVER EFFECT TO OTHER POWER TRAIN PARTS CONNECTED TO DEFECTIVE DRIVE SHAFT. COULD NOT BE DRIVEN UNTIL PARTS REPLACED. DEFINITIVELY, A SAFETY ISSUE. *JS

Owner-reported narrative. 400 miles reported. Look up ODI 10690730 at NHTSA ↗

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND SHOULD BE REPAIRED. GM CORPORATE HAS BEEN HAS BEEN CONTACTED ON NUMEROUS OCCASIONS AND IS UNCOOPERATIVE AND REFUSES TO RETURN PHONES. THEY HAVE ALSO REFUSED TO REME…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10735753 at NHTSA ↗

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND SHOULD BE REPAIRED. GM CORPORATE HAS BEEN HAS BEEN CONTACTED ON NUMEROUS OCCASIONS AND IS UNCOOPERATIVE AND REFUSES TO RETURN PHONES. THEY HAVE ALSO REFUSED TO REME…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10735761 at NHTSA ↗

WHILE DRIVING ON THE INTERSTATE, 8/6/15, MY 2 WEEK OLD 2015 CADILLAC SRX (650 MILEAGE) SUDDENLY ACCELERATED AND CONTINUED TO DO SO WHILE I WAS STEPPING ON THE BRAKES, REPEATEDLY. MY WIFE AND I COULD SMELL THE BRAKE PADS AS IF THEY WERE "BURNING" FROM THE PRESSURE I APPLIED BUT THE SRX WOULD NOT STOP. WHENEVER I LIFTED MY FOOT OFF THE BRAKES SLIGHTLY, THE VEHICLE SURGED FORWARD. I PULLED OVER INTO THE LEFT SHOULDER AND SHUT OFF THE ENGINE TO GET THE VEHICLE TO STOP. WE WERE TRAUMATIZED AS OUR GRANDCHILD WAS IN THE VEHICLE . THE SRX HAS BEEN …

Owner-reported narrative. 650 miles reported. Look up ODI 10750140 at NHTSA ↗

WHILE ROLLING IN BUMPER TO BUMPER TRAFFIC TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND GEAR

Owner-reported narrative. 5,457 miles reported. Look up ODI 10785136 at NHTSA ↗

ON NOV 1ST 2015 RETURNING FROM NORTH CAROLINA TO FLORIDA MY HEATED SEAT OVERHEATED CAUSING 2ND DEGREE BURNS. THE DEALERSHIP DENIES ANY PROBLEMS EVEN AFTER I SHOWED THEM PHOTO OF THE INJURY.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10789785 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT A LOW SPEED, THE HATCH INDEPENDENTLY OPENED, STRUCK THE GARAGE DOOR, AND FAILED TO CLOSE AUTOMATICALLY. THE CONTACT HAD TO MANUALLY CLOSE THE HATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

Owner-reported narrative. 2,800 miles reported. Look up ODI 10861555 at NHTSA ↗

Reported: 2014-09-19 (September 19, 2014)

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Reported: 2014-12-19 (December 19, 2014)

General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.

Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.

Reported: 2021-06-24 (June 24, 2021)

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Reported: 2026-05-21 (May 21, 2026)

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.