2009 Cadillac SRX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
0 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 4 of 27 complaints (14.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 7.4% |
| Steering behavior | 2 | 7.4% |
| Engine operation | 1 | 3.7% |
| Braking behavior | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 4 |
| Engine | 4 |
| Power Train | 4 |
| Vehicle Speed Control | 4 |
| Steering | 2 |
| Traction Control System | 2 |
| Air Bags:Side/Window | 1 |
| Electrical System | 1 |
Air Bags: 4; Engine: 4; Power Train: 4; Vehicle Speed Control: 4; Steering: 2; Traction Control System: 2; Air Bags:Side/Window: 1; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 5; 25,000 to 49,999: 6; 50,000 to 74,999: 4; 75,000 to 99,999: 4; 100,000 to 149,999: 3; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 3 |
| 2010 | 3 |
| 2013 | 3 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 1 |
2009: 3; 2010: 3; 2013: 3; 2014: 3; 2015: 5; 2016: 3; 2017: 2; 2018: 3; 2019: 1; 2020: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10275380 · 2009-06-30 (June 30, 2009)
TL*THE CONTACT OWNS A 2009 CADILLAC SRX. THE OWNER'S MANUAL FOR THE CONTACT'S VEHICLE STATED THAT IF THERE WAS A SENSOR IN THE PATH OF THE SUNROOF, IT WILL RETRACT WHEN OPENING. THE SUNROOF IN HER VEHICLE DOES NOT RETRACT. THE DEALER STATED THAT THE SUNROOF WAS WORKING PROPERLY AND DOES NOT NEED REPAIR. THE CURRENT MILEAGE WAS 9,000.
Owner-reported narrative. Look up ODI 10275380 at NHTSA ↗
Owner report 10283859 · 2009-09-14 (September 14, 2009)
HEAD REST IS TOO FAR FORWARD FOR MY HEAD COMFORT. IT CAUSES PHYSICAL PAIN WITHIN 5-10MINUTES OF DRIVING THE VEHICLE. *TR
Owner-reported narrative. 4,451 miles reported. Look up ODI 10283859 at NHTSA ↗
Owner report 10295646 · 2009-12-14 (December 14, 2009)
ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS THIS REAR WHEEL DRIVE VEHICLE WITH "A" TRACTION RATED TIRES LOST CONTROL AND THE BACK END SPUN AROUND 90 DEGREES. THIS VEHICLE HANDLED EXTREMELY POORLY ON WET ROADS AND THE MANUFACTURER COULD FIND NO DEFECTIVE SYSTEMS. TRACTION CONTROL/STABILITRAC WAS ACTIVE AND WORKING. *TR THE CONSUMER REQUESTED ANY AFFIRMATION RELATED TO THE CADILLAC SRX REAR WHEEL DRIVE AND STABILITY ON WET PAVEMENT OR POOR ROAD CONDITIONS. THE CONSUMER TRADED THE VEHICLE IN WITHIN 2 MONTHS OF OWNERSHIP. UPDATED 01/21/10…
Owner-reported narrative. 10,250 miles reported. Look up ODI 10295646 at NHTSA ↗
Owner report 10354528 · 2010-09-08 (September 8, 2010)
TL*THE CONTACT OWNS A 2009 CADILLAC SRX WITH GOODYEAR EAGLE RSA 235/65/17 255/60/17 ORIGINAL EQUIPMENT TIRES. THE CONTACT STATED THAT ON THE INSIDE OF ALL FOUR TIRES THE BELTS WERE SEPARATED. GOOD YEAR WAS NOTIFIED AND STATED THEY WOULD GIVE HIM 30% OFF OF THE LIST PRICE. THE TIRES HAVE BEEN REPLACED WITH A DIFFERENT BRAND OF TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Owner-reported narrative. 37,000 miles reported. Look up ODI 10354528 at NHTSA ↗
Owner report 10355295 · 2010-09-13 (September 13, 2010)
HAVE HAD MY SRX INTO THE DEALER TWICE FOR THE SAME REASON THAT UPON ACCELERATION OF VEHICLE LOOSES POWER AND HESITATES DUE THE STABILITY TRACTION SYSTEM . IT WILL HESITATE AND THEN KICK IN. THIS IS VERY BAD WHEN TRYING TO TAKE OFF FROM A STOP AND INTO TRAFFIC AND THE CAR JUST LOOSES THE ABILITY TO ACCELERATE. THE ENGINE IS GONG BUT YOUR NOT AND THEN IT WILL FINALLY KICK IN. THE DEALER REPLACED A SENSOR THE LAST TIME BUT THIS TIME SAID THAT THEY HAD THE CODE BUT WAS UNABLE TO DUPLICATE IT WHEN DRIVING IT. SO THEY RESET IT AND ERASED THE CODE …
Owner-reported narrative. 40,000 miles reported. Look up ODI 10355295 at NHTSA ↗
Owner report 10371799 · 2010-12-20 (December 20, 2010)
I WAS DRIVING MY 2009 CADILLAC SRX. ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK ME ON THE DRIVER'S SIDE. THE POINT OF IMPACT WAS ON THE LEFT FRONT WHEEL AND THE LEFT FRONT DOOR. THE SIDE AIRBAGS FAILED TO DEPLOY INSPITE OF EXTENSIVE DAMAGE TO THE VEHICLE. THE FRAME WAS BENT, THE DOOR WOULD NOT OPEN AND THE CAR WAS NOT DRIVABLE. THE REPAIR COSTS ARE ESTIMATED @7500. *TR
Owner-reported narrative. 11,505 miles reported. Look up ODI 10371799 at NHTSA ↗
Owner report 10508881 · 2013-04-19 (April 19, 2013)
PASSENGER AIR BAG DOES NOT COME ON WITH PASSENGER IN SEAT: 9/23/2010 SAME;10/11/2010 SAME10/102011 SAME SUPPRESSION MODULE REPLACED;6/202012 PASSENGER AIR BAG LIGHT IS IN THE OFF POSITION 3/12/2013 PASSENGER AIR BAG IS IN THE OFF POSITION SUPPRESSION MODULE REPLACED 4/3/2013 PASSENGER AIR BAG IS IN THE OFF POSITION SUPPRESSION MODULE REPLACED 4/19 /2013 AIR BAG LIGHT IS IN THE OFF POSITION. *TR
Owner-reported narrative. Look up ODI 10508881 at NHTSA ↗
Owner report 10509932 · 2013-04-29 (April 29, 2013)
I AM WRITING REGARDING THE CADILLAC SRX VIN # [XXX] I PURCHASED IN 07/09 FROM MASSEY CADILLAC. WE HAVE A SERIOUS PROBLEM WITH THIS VEHICLE AND THE NUMBER OF TIMES IT HAS BEEN IN THE CADILLAC REPAIR SHOP SINCE IT WAS PURCHASED. THE MOST EGREGIOUS DEFECT IS THE PASSENGER AIRBAG. THE VEHICLE HAS BEEN IN THE REPAIR SHOP A TOTAL OF NINE TIMES FOR THE SAME ISSUE. THE PASSENGER AIRBAG DOES NOT ACTIVATE WHEN A PASSENGER IS SEATED IN THE PASSENGER SEAT. THERE IS A SAFETY CONCERN & AND A POTENTIAL NEGLIGENCE CLAIM FOR CADILLAC BECAUSE IF A FATAL ACC…
Owner-reported narrative. Look up ODI 10509932 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.