2009 Cadillac SRX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
0 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 4 of 27 complaints (14.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 7.4% |
| Steering behavior | 2 | 7.4% |
| Engine operation | 1 | 3.7% |
| Braking behavior | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 4 |
| Engine | 4 |
| Power Train | 4 |
| Vehicle Speed Control | 4 |
| Steering | 2 |
| Traction Control System | 2 |
| Air Bags:Side/Window | 1 |
| Electrical System | 1 |
Air Bags: 4; Engine: 4; Power Train: 4; Vehicle Speed Control: 4; Steering: 2; Traction Control System: 2; Air Bags:Side/Window: 1; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 5; 25,000 to 49,999: 6; 50,000 to 74,999: 4; 75,000 to 99,999: 4; 100,000 to 149,999: 3; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 3 |
| 2010 | 3 |
| 2013 | 3 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 1 |
2009: 3; 2010: 3; 2013: 3; 2014: 3; 2015: 5; 2016: 3; 2017: 2; 2018: 3; 2019: 1; 2020: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10702817 · 2015-03-31 (March 31, 2015)
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED FORWARD, CRASHED INTO A STORE, AND STRUCK ONE PERSON. THE PERSON STRUCK BY THE VEHICLE SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Owner-reported narrative. Look up ODI 10702817 at NHTSA ↗
Owner report 10839792 · 2016-03-03 (March 3, 2016)
CAR JERKS AND SHUDDERS HEAVILY WHEN ACCELERATING AT 2000 RPM OR BETWEEN 40 AND 60 MPH. CHANGED TO NEW DRIVE SHAFT, TRANSMISSION REBUILT BUT NOTHING WORKS. IT IS A SERIOUS SAFETY CONCERN. IT HAPPENS AT HIGHWAYS.
Owner-reported narrative. 125,000 miles reported. Look up ODI 10839792 at NHTSA ↗
Owner report 10981618 · 2017-05-01 (May 1, 2017)
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE WOULD NEED TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIR AND PROVIDED CASE NUMBER: 8-909379197…
Owner-reported narrative. 30,000 miles reported. Look up ODI 10981618 at NHTSA ↗
Owner report 10985761 · 2017-05-15 (May 15, 2017)
LOSS OF POWER STEERING WHILE DRIVING. HARD TURNING.
Owner-reported narrative. 140,867 miles reported. Look up ODI 10985761 at NHTSA ↗
Owner report 11073814 · 2018-02-20 (February 20, 2018)
WHILE MOVING, ON A CITY STREET,SMOKE CAME FROM THE ENGINE COMPARTMENT AND THE BRAKES NO LONGER FUNCTIONED.
Owner-reported narrative. 36,399 miles reported. Look up ODI 11073814 at NHTSA ↗