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2000 Cadillac DEVILLE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

225 owner complaints analyzed

5 distinct recall campaigns

71,000 mi median reported failure mileage

Scope: 2000 model year. Data snapshot: . 114 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 37 of 225 complaints (16.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3716.4%
Electrical and battery issues3716.4%
Steering behavior3515.6%
Engine operation3214.2%
Transmission and shifting104.4%
Fuel system concerns20.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
37
Engine And Engine Cooling:Engine
24
Visibility:Power Window Devices And Controls
17
Air Bags
13
Engine And Engine Cooling:Engine:Gasoline
13
Steering
11
Engine And Engine Cooling
10
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
10
Component breakdown data
CategoryCount
Electrical System37
Engine And Engine Cooling:Engine24
Visibility:Power Window Devices And Controls17
Air Bags13
Engine And Engine Cooling:Engine:Gasoline13
Steering11
Engine And Engine Cooling10
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip10

Electrical System: 37; Engine And Engine Cooling:Engine: 24; Visibility:Power Window Devices And Controls: 17; Air Bags: 13; Engine And Engine Cooling:Engine:Gasoline: 13; Steering: 11; Engine And Engine Cooling: 10; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
15
50,000 to 74,999
32
75,000 to 99,999
26
100,000 to 149,999
20
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,99915
50,000 to 74,99932
75,000 to 99,99926
100,000 to 149,99920
150,000 and above6

Under 25,000: 15; 25,000 to 49,999: 15; 50,000 to 74,999: 32; 75,000 to 99,999: 26; 100,000 to 149,999: 20; 150,000 and above: 6

50,000 to 74,999 miles has the most reports with usable mileage (32). 111 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
16
2001
29
2002
20
2003
25
2004
24
2005
11
2006
12
2007
7
2008
10
2009
3
2010
11
2012
3
2013
3
2014
37
2015
9
2016
3
2018
2
Complaints over time data
CategoryCount
200016
200129
200220
200325
200424
200511
200612
20077
200810
20093
201011
20123
20133
201437
20159
20163
20182

2000: 16; 2001: 29; 2002: 20; 2003: 25; 2004: 24; 2005: 11; 2006: 12; 2007: 7; 2008: 10; 2009: 3; 2010: 11; 2012: 3; 2013: 3; 2014: 37; 2015: 9; 2016: 3; 2018: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 37 complaint narratives. Electrical and battery issues appears in 37 complaint narratives. Steering behavior appears in 35 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10004473 · 2003-01-23 (January 23, 2003)

WHEN DRIVING IN RAIN, THE VEHICLES' SUNROOF LEAKS. CONSUMER FEELS THIS IS UNSAFE, CAUSE THE DRIPS OF THE RAIN FALLING ON THEM, DISTRACTS THEM. THIS ALMOST CAUSED AN ACCIDENT. THE DEALERSHIP CANNOT FIX THE PROBLEM. TS

Owner-reported narrative. 6,900 miles reported. Look up ODI 10004473 at NHTSA ↗

Owner report 10009360 · 2003-02-26 (February 26, 2003)

WHILED RIVING VEHICLE SHUT OFF DUE TO ENGINE CRANK SHAFT SENSOR FAIURE. *JB...*AK

Owner-reported narrative. Look up ODI 10009360 at NHTSA ↗

Owner report 10009466 · 2003-02-26 (February 26, 2003)

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS DID NOT DEPLOY, THE SEAT BELT DIDN'T RETRACT AND CONSUMER WAS INJURED.*JB

Owner-reported narrative. 49,000 miles reported. Look up ODI 10009466 at NHTSA ↗

Owner report 10011272 · 2003-03-10 (March 10, 2003)

WHEN THE BRAKE WAS APPLIED, THE VEHICLE ACCELERATED AND HIT A CURB. *JB *TS

Owner-reported narrative. 45,000 miles reported. Look up ODI 10011272 at NHTSA ↗

Owner report 10011579 · 2003-03-13 (March 13, 2003)

IT TOOK NUMEROUS TRIES BEFORE THE VEHICLE WOULD START. *JB

Owner-reported narrative. Look up ODI 10011579 at NHTSA ↗

Owner report 10014774 · 2003-03-31 (March 31, 2003)

THE VEHICLE EXPERIENCED A JERK. *JB

Owner-reported narrative. 30,000 miles reported. Look up ODI 10014774 at NHTSA ↗

Owner report 10014775 · 2003-03-31 (March 31, 2003)

THE VEHICLE STALLED WITHOUT WARNING. *JB.....*AK

Owner-reported narrative. 30,000 miles reported. Look up ODI 10014775 at NHTSA ↗

Owner report 10018219 · 2003-05-06 (May 6, 2003)

NAR 05/06/2003 MR THE A AND B CRANK SENSORS HAVE BEEN REPLACED FOUR TIMES, AND THE HEATED SEATS HAS NOT WORKED CONSISTENTLY. *CB

Owner-reported narrative. 3,431 miles reported. Look up ODI 10018219 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V021000 · Vehicle Speed Control

Reported: 2000-01-26 (January 26, 2000)

VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.

Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.

NHTSA campaign record ↗
00V114000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-04-17 (April 17, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.

Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.

Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.

NHTSA campaign record ↗
00V347000 · Seat Belts:Front:Buckle Assembly

Reported: 2000-10-30 (October 30, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.

Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.

Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

NHTSA campaign record ↗
02V227000 · Seat Belts:Front:Retractor

Reported: 2002-09-05 (September 5, 2002)

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

NHTSA campaign record ↗
14V355000 · Electrical System:Ignition

Reported: 2014-06-23 (June 23, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

NHTSA campaign record ↗