2010 Buick LACROSSE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
189 owner complaints analyzed
2 distinct recall campaigns
55,430 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 143 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 44 of 189 complaints (23.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 32 | 16.9% |
| Electrical and battery issues | 24 | 12.7% |
| Steering behavior | 24 | 12.7% |
| Engine operation | 16 | 8.5% |
| Transmission and shifting | 11 | 5.8% |
| Fuel system concerns | 3 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 44 |
| Engine | 44 |
| Electronic Stability Control (Esc) | 23 |
| Steering | 16 |
| Vehicle Speed Control | 16 |
| Air Bags | 15 |
| Power Train | 15 |
| Service Brakes | 15 |
Electrical System: 44; Engine: 44; Electronic Stability Control (Esc): 23; Steering: 16; Vehicle Speed Control: 16; Air Bags: 15; Power Train: 15; Service Brakes: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 42 |
| 25,000 to 49,999 | 21 |
| 50,000 to 74,999 | 33 |
| 75,000 to 99,999 | 24 |
| 100,000 to 149,999 | 17 |
| 150,000 and above | 6 |
Under 25,000: 42; 25,000 to 49,999: 21; 50,000 to 74,999: 33; 75,000 to 99,999: 24; 100,000 to 149,999: 17; 150,000 and above: 6
Under 25,000 miles has the most reports with usable mileage (42). 46 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2010 | 24 |
| 2011 | 17 |
| 2012 | 7 |
| 2013 | 8 |
| 2014 | 27 |
| 2015 | 12 |
| 2016 | 17 |
| 2017 | 16 |
| 2018 | 16 |
| 2019 | 11 |
| 2020 | 6 |
| 2021 | 16 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 1 |
2009: 1; 2010: 24; 2011: 17; 2012: 7; 2013: 8; 2014: 27; 2015: 12; 2016: 17; 2017: 16; 2018: 16; 2019: 11; 2020: 6; 2021: 16; 2022: 1; 2023: 3; 2024: 3; 2025: 3; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 32 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Steering behavior appears in 24 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10296373 · 2009-12-18 (December 18, 2009)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING HE NOTICED THAT THE SIDE MIRRORS HAVE A LARGE BLIND SPOT. ALSO THE SEAT BELT CONNECTOR LATCH WAS LOCATED TOO LOW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEMS COULD NOT BE SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 400.
Owner-reported narrative. 400 miles reported. Look up ODI 10296373 at NHTSA ↗
Owner report 10299808 · 2010-01-14 (January 14, 2010)
QUIET OFTEN, THE EDGE OF MY SHOE WILL CATCH ON THE RH SIDE OF THE BRAKE PEDAL WHEN MOVING FROM THE GAS TO THE BRAKE OR VICE-VERSA. THE AREA OF THE FOOT IMPACTED IS NEAR THE BALL OF THE FOOT. THE ISSUE SEEMS WORSE WHEN WEARING DRESS SHOES (AS OPPOSED TO ATHLETIC SHOES). THIS HAS RAISED SOME SAFETY CONCERNS FOR ME - ESPECIALLY IF I WERE TO NEED TO REACT QUICKLY IN AN EMERGENCY SITUATION. I DON'T KNOW IF THE BRAKE PEDAL NEEDS TO BE MOVED AWAY FROM THE GAS PEDAL LATERALLY OR IF THE TWO PEDALS NEED TO BE BROUGHT MORE INTO THE SAME PLANE. I HAVE …
Owner-reported narrative. Look up ODI 10299808 at NHTSA ↗
Owner report 10304462 · 2010-02-03 (February 3, 2010)
I JUST PURCHASED A NEW 2010 BUICK LACROSSE CXS---I WAS NOT ADVISED THAT THE CAR IS NOT EQUIPPED TO GIVE AN AUTOMATIC "LOW FUEL LEVEL" WARNING!! THE OWNERS MANUAL SAYS IT IS EQUIPPED (BUT ITS NOT). VERIFICATION HAS BEEN MADE WITH LOCAL BUICK SERVICE DEPT.---IT IS VERY IMPORTANT THAT THIS FEATURE BE AVAILABLE. *TR
Owner-reported narrative. 10 miles reported. Look up ODI 10304462 at NHTSA ↗
Owner report 10310776 · 2010-02-16 (February 16, 2010)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE CONTACT WAS DRIVING 80MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1494. BML
Owner-reported narrative. 1,494 miles reported. Look up ODI 10310776 at NHTSA ↗
Owner report 10315355 · 2010-03-02 (March 2, 2010)
PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…
Owner-reported narrative. Look up ODI 10315355 at NHTSA ↗
Owner report 10317701 · 2010-03-08 (March 8, 2010)
C-COMPLAINT #10315355. I HAVE THE SAME POWER STEERING PROBLEM. I PURCHASED MY 2010 BUICK LACROSSE ON DEC 5TH. 2009 2-WEEKS LATER IT WAS MAKING NOISE WHILE TURNING. I CALLED THE DEALERSHIP. I WAS TOLD THE CAR IS BRAND NEW NOT TO WORRY, THE NOISE GOT LOUDER TURNED OUT THERE WAS NO POWER STEERING FLUIDS. I TOOK THE CAR BACK TO THE DEALER AND THEY COULDN'T FIND ANY PROBLEM WITH THE CAR. 3/WEEKS LATER I HAD IT TOWED TO THE DEALERSHIP BECAUSE MY POWER STEERING LOCKED (NO FLUIDS) THEY REPLACED MY WHOLE POWER STEERING RACK & PINION. I WAS TOLD THEY F…
Owner-reported narrative. 2,700 miles reported. Look up ODI 10317701 at NHTSA ↗
Owner report 10332654 · 2010-05-28 (May 28, 2010)
2010 BUICK LACROSSE BOUGHT 02/10. STARTED HEARING LOUD POP WITH TURNING IGNITION MONTH AFTER BUYING CAR. TAKEN TO DEALER 4 TIMES BUT PROBLEM STILL EXISTS. NOW I HEAR IT WITH IGNITION OFF (WITHIN 15 MINUTES OF STOPPING CAR) AND WHILE DRIVING. DEALER HAS REPLACED STARTER UNIT BUT DID NOT HELP. GM REP AND SERVICE MANAGER STATE NOW THE PROBLEM IS "NORMAL". HMMMM, WHY DID THEY REPLACE THE STARTER THEN...I HAVE NEVER HEARD THIS LOUD POP IN ANY OTHER CAR I HAVE EVER DRIVEN OR RIDDEN IN BEFORE, SO I DON'T BUY THIS. I WONDER IF THIS IS WHAT THE T…
Owner-reported narrative. Look up ODI 10332654 at NHTSA ↗
Owner report 10341277 · 2010-07-02 (July 2, 2010)
I PURCHASE A 2010 BUICK LACROSSE 4-30-2010. THE CAR FRONT GLASS HAS TWO BLIND SPOT, THE A AND B PILLAR. THIS BLIND SPOT PREVENT THE DRIVE FROM SEEING THE OBJECT FROM THE LEFT FRONT WINDOW AND THE RIGHT FRONT WINDOW. IT APPEAR TO BE A STRUCTURE PROBLEM. WHAT CAN I DO ABOUT THAT. IF NOT CORRECTED CAN CAUSE AN ACCIDENT. *TR
Owner-reported narrative. Look up ODI 10341277 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V764000 · Suspension:Rear
Reported: 2020-12-21 (December 21, 2020)
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
NHTSA campaign record ↗21V00F000 · Suspension:Rear
Reported: 2021-12-22 (December 22, 2021)
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
NHTSA campaign record ↗