2010 Buick LACROSSE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
189 owner complaints analyzed
2 distinct recall campaigns
55,430 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 143 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 44 of 189 complaints (23.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 32 | 16.9% |
| Electrical and battery issues | 24 | 12.7% |
| Steering behavior | 24 | 12.7% |
| Engine operation | 16 | 8.5% |
| Transmission and shifting | 11 | 5.8% |
| Fuel system concerns | 3 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 44 |
| Engine | 44 |
| Electronic Stability Control (Esc) | 23 |
| Steering | 16 |
| Vehicle Speed Control | 16 |
| Air Bags | 15 |
| Power Train | 15 |
| Service Brakes | 15 |
Electrical System: 44; Engine: 44; Electronic Stability Control (Esc): 23; Steering: 16; Vehicle Speed Control: 16; Air Bags: 15; Power Train: 15; Service Brakes: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 42 |
| 25,000 to 49,999 | 21 |
| 50,000 to 74,999 | 33 |
| 75,000 to 99,999 | 24 |
| 100,000 to 149,999 | 17 |
| 150,000 and above | 6 |
Under 25,000: 42; 25,000 to 49,999: 21; 50,000 to 74,999: 33; 75,000 to 99,999: 24; 100,000 to 149,999: 17; 150,000 and above: 6
Under 25,000 miles has the most reports with usable mileage (42). 46 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2010 | 24 |
| 2011 | 17 |
| 2012 | 7 |
| 2013 | 8 |
| 2014 | 27 |
| 2015 | 12 |
| 2016 | 17 |
| 2017 | 16 |
| 2018 | 16 |
| 2019 | 11 |
| 2020 | 6 |
| 2021 | 16 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 1 |
2009: 1; 2010: 24; 2011: 17; 2012: 7; 2013: 8; 2014: 27; 2015: 12; 2016: 17; 2017: 16; 2018: 16; 2019: 11; 2020: 6; 2021: 16; 2022: 1; 2023: 3; 2024: 3; 2025: 3; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 32 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Steering behavior appears in 24 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10299808 · 2010-01-14 (January 14, 2010)
QUIET OFTEN, THE EDGE OF MY SHOE WILL CATCH ON THE RH SIDE OF THE BRAKE PEDAL WHEN MOVING FROM THE GAS TO THE BRAKE OR VICE-VERSA. THE AREA OF THE FOOT IMPACTED IS NEAR THE BALL OF THE FOOT. THE ISSUE SEEMS WORSE WHEN WEARING DRESS SHOES (AS OPPOSED TO ATHLETIC SHOES). THIS HAS RAISED SOME SAFETY CONCERNS FOR ME - ESPECIALLY IF I WERE TO NEED TO REACT QUICKLY IN AN EMERGENCY SITUATION. I DON'T KNOW IF THE BRAKE PEDAL NEEDS TO BE MOVED AWAY FROM THE GAS PEDAL LATERALLY OR IF THE TWO PEDALS NEED TO BE BROUGHT MORE INTO THE SAME PLANE. I HAVE …
Owner-reported narrative. Look up ODI 10299808 at NHTSA ↗
Owner report 10317701 · 2010-03-08 (March 8, 2010)
C-COMPLAINT #10315355. I HAVE THE SAME POWER STEERING PROBLEM. I PURCHASED MY 2010 BUICK LACROSSE ON DEC 5TH. 2009 2-WEEKS LATER IT WAS MAKING NOISE WHILE TURNING. I CALLED THE DEALERSHIP. I WAS TOLD THE CAR IS BRAND NEW NOT TO WORRY, THE NOISE GOT LOUDER TURNED OUT THERE WAS NO POWER STEERING FLUIDS. I TOOK THE CAR BACK TO THE DEALER AND THEY COULDN'T FIND ANY PROBLEM WITH THE CAR. 3/WEEKS LATER I HAD IT TOWED TO THE DEALERSHIP BECAUSE MY POWER STEERING LOCKED (NO FLUIDS) THEY REPLACED MY WHOLE POWER STEERING RACK & PINION. I WAS TOLD THEY F…
Owner-reported narrative. 2,700 miles reported. Look up ODI 10317701 at NHTSA ↗
Owner report 10349141 · 2010-08-13 (August 13, 2010)
I WAS DRIVING THE 2010 BUICK LACROSSE IN RUSH HOUR ON A VERY BUSY STREET IN OUR TOWN AND WHILE STOPPED AN ELECTRICAL MALFUNCTION OCCURRED WHERE ALL OF THE DASH BOARD LIGHTS AND WARNING LIGHTS STARTED FLASHING AND THE CAR WOULD NOT MOVE. I PUT IT IN PARK AND THEN IT WOULD NOT COME OUT OF PARK AND WENT INTO ANTI THEFT LOCK DOWN. I MADE SEVERAL ATTEMPTS TO TURN OFF THE CAR AND RESTART IT TO TRY AND RESET OF CLEAR THE ISSUE AND IT REMAINED LOCKED DOWN AND NOT ABLE TO MOVE. IT WAS VERY STRANGE HOW THE KEY IN THE IGNITION WAS VIBRATING AND BUZZING …
Owner-reported narrative. 7,400 miles reported. Look up ODI 10349141 at NHTSA ↗
Owner report 10355399 · 2010-09-13 (September 13, 2010)
TODAY, WHILE DRIVING MY 2010 BUICK LACROSSE ON ATL HIGHWAY 75 SOUTH, MY CAR'S TRANSMISSION STOPPED WORKING. I COULD NOT ACCELERATE AND HAD TO COAST OFF THE FREEWAY. THE CAR STOPPED MOVING AS I ROLLED INTO A DRIVEWAY. IT WOULD NOT GO ANY FURTHER. ALSO, WHEN I FIRST PURCHASED THE VEHICLE, THE DEALERSHIP REPAIRED WIRING FROM THE TRANSMISSION PUMP AND REPLACED THE DEFECTIVE PUMP BECAUSE THE STEERING WAS LOOSE AND SLOPPY, AND EVERYTIME I MADE A LEFT TURN, THE CAR MADE A LOUD NOISE. ALSO, THE PASSENGER SIDE LOCK JAMMED AND WOULD NOT OPEN. *TR
Owner-reported narrative. 18,199 miles reported. Look up ODI 10355399 at NHTSA ↗
Owner report 10315355 · 2010-03-02 (March 2, 2010)
PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…
Owner-reported narrative. Look up ODI 10315355 at NHTSA ↗
Owner report 10428028 · 2011-09-30 (September 30, 2011)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE CXL AWD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THE INTERNAL MODE SWITCH MANUAL SHIFT AND D-DENT LEVER NEEDED TO BE REPLACED. THE SHIFT AND THE LEVER WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,360.
Owner-reported narrative. 13,360 miles reported. Look up ODI 10428028 at NHTSA ↗
Owner report 10352889 · 2010-08-30 (August 30, 2010)
DRIVING ON EXPRESSWAY @ 60 MPH. CAR ENGINE, RADIO, WORKING, SUDDENLY NO TRANSMISSION. PULLED TO SHOULDER, TOWED TO BUICK DEALER. ALTHOUGH NOTHING FOUND WAS TOLD TO WAIT 10 MINUTES AND RESTART IF THIS HAPPENS AGAIN. WAS ALSO TOLD THIS HAPPENED TO ONE OTHER PERSON LOCALLY. *TR
Owner-reported narrative. 26,420 miles reported. Look up ODI 10352889 at NHTSA ↗
Owner report 10860532 · 2016-04-20 (April 20, 2016)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT WHEN THE FUEL TANK WAS HALF FULL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Owner-reported narrative. Look up ODI 10860532 at NHTSA ↗
Owner report 10863018 · 2016-05-04 (May 4, 2016)
OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LANE HIGHWAY THAT HAD NO SAFE PLACE TO PULL OFF THE ROAD. THE CHECK ENGINE LIGHT ALSO CAME ON AND STAYED ON THRU THE REST OF MY DRIVE. TWO DAYS LATER, TH…
Owner-reported narrative. 89,000 miles reported. Look up ODI 10863018 at NHTSA ↗